Fogo de Chao - Houston

Review summary

1. C

   Chris

   Houston

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall it was fine. I just wish the skin of the meats were less burned and charred.
   

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2. OT

   OpenTable Diner

   Houston

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Was just okay for high price tag. Part of My family was grumpy and that may have effected the overall experience.
   

   Fogo de Chao - HoustonResponded 4 days ago

   We appreciate your feedback and understand that the experience may not have fully met your expectations. Our team is committed to providing memorable visits, and we'd like to discuss how we might improve. Please reach out to us through the contact form on our website so we can address your concerns. Thank you.
   

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3. OT

   OpenTable Diner

   Washington DC

   1 review

   5.0

   1 review

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the best service at a bar event I have received in a long time. Thank you to Logan and your teammates for your attention to detail and willingness to serve. We will be back!
   

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4. G

   Ginger

   VIP

   Houston

   30 reviews

   5.0

   30 reviews

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   From the receptionist, to the mixologist and then our WONDERFUL server Katie, all was excellent. The food, was amazing! Always choose the experience so you can sample 16 different meat choices. 16! A Brazilian salad bar and on Sundays omelettes, waffles and more. I will definitely be returning.
   

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5. V

   Valentin

   VIP

   Houston

   9 reviews

   5.0

   9 reviews

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were great as always. The only down side is the valet parking. I don’t agree with the entire parking lot is valet now. I don’t mind paying a parking fee and parking my own vehicle.
   

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6. V

   Vicente

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Everything was fine. They keep raising the price and wanted to force us to use valet.
   

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7. R

   Reginald

   New Mexico

   16 reviews

   2.0

   16 reviews

   Dined on 17 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The meat just didn’t come as often as it used to and the servers skipped our table quite a lot
   

   Fogo de Chao - HoustonResponded on 24 February 2025

   We're sorry to hear about your experience with the availability of cuts and service. Our team aims to provide attentive and consistent service to all our guests. Please reach out through the contact form on our website so we can address your concerns and strive for a better experience next time. Thank you.
   

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8. L

   Leonis

   Houston

   1 review

   2.0

   1 review

   Dined on 16 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   It’s ok. Nothing great. Especially in comparison to other Brazilian steakhouses. Our reservation was seated 30 minutes after arrival. Server didn’t come for 15 minutes and kept having to request options to be brought to us
   

   Fogo de Chao - HoustonResponded on 19 February 2025

   We appreciate your visit to our restaurant, and we're sorry that your experience didn't meet your expectations, particularly when compared to other churrascos. Your feedback about wait times and service is concerning, and our team would like to work toward improving your future experiences. Please reach out via our website contact form so we can further address this. Thank you.
   

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9. H

   Hortencia

   Houston

   1 review

   1.0

   1 review

   Dined on 15 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Bad service. They forgot that our table existed as if the experience was not expensive.
   

   Fogo de Chao - HoustonResponded on 19 February 2025

   We're sorry to hear about your recent experience with us. Our team strives to provide attentive service, and it seems we missed the mark during your visit. We would appreciate the opportunity to address this directly. Please reach out to us via the contact form on our website so we can work toward a better experience for you. Thank you.
   

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10. A

    Austin

    Shreveport

    1 review

    3.0

    1 review

    Dined on 15 February 2025

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    I've never had service like this at a Fogo de Chao. The waiter took our orders and then seemingly forgot about us. My date had her food before I got my drink. I fully anticipated on sampling three or 4 of the drinks, but I didn't see the waiter again until our meals and nights were fully over. The sides came at the same time as our check as well. Absolutely wild. Normally the ambiance is more relaxed, but this particular day was very busy and rowdy. I know they can't control that, but it just seemed to make everything one notch worse. I'm just a soldier, I don't make much money, and this was my Valentine's Day treat to my girlfriend after I'd hyped Fogo de Chao up so much. I was sad to have to pay almost $200, and embarrassed that I told her all of the things I did, to receive this kind of service. Hey, food was really good though.
    

    Fogo de Chao - HoustonResponded on 19 February 2025

    We sincerely regret that your experience didn't align with the high standards we aim to provide. Your comments about the service during your visit are important to us, and we would appreciate the opportunity to look into this further. Please reach out through the contact form on our website. Thank you.
    

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