Fogo de Chao - Lone Tree

Review summary

1. C

   Cartier

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful customer service! Managers and waiters were very polite! Food was phenomenal! Very clean restaurant and bathrooms! Price was expensive but overall worth it we wear a party of five.
   

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2. S

   Scot

   Denver

   20 reviews

   5.0

   20 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, Service staff is remarkable! Everyone was so delightful and very knowledgeable regarding the wines and food. Quick to refill water glasses or checking in to see if we needed anything. Wonderful evening,
   

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3. M

   Mindy

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fogo is one of my top date night locations. Their monthly dinner events are my favorite. Food is amazing and the staff is wonderful. A true 10 out of 10.
   

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4. T

   Tim

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food and Service...The free Valet Parking was a great addition
   

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5. m

   maritza

   Denver

   1 review

   2.0

   1 review

   Dined on 5 January 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We were seated in a back room so we got a lot of food items that were already served to other tables. A lot of the meat was pretty rare, some of the items never made it to our table. Constantly had to ask for water refills. Had to ask 3 times for Pineapple waiter to stop by, she kept going to the tables before us since we were in the corner and by the time she got to us she had one slice left. We were a party of 8 celebrating a birthday and the waiter did bring out a crème brûlée for my daughter which was nice. I noticed the table next to us were not happy as well, kept getting skipped too. Will not be going back, for $700 in dinner not worth it.
   

   Fogo de Chao - Lone TreeResponded on 6 January 2025

   We're sorry to hear about your experience, maritza. It sounds like we missed several marks during your visit, especially with the timing of service and attention to your table. We aim for each guest to feel valued, and your feedback is important to us. Please reach out via our website contact form so we can address these concerns and strive for better future experiences. Thank you.
   

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6. S

   Sadie

   Atlanta Metro

   1 review

   2.0

   1 review

   Dined on 4 January 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Definitely not worth the price. Meat was super cheap cuts and didn’t have much of a selection
   

   Fogo de Chao - Lone TreeResponded on 6 January 2025

   We regret that our selection of cuts didn't meet your expectations. Our team strives for high quality and variety. We would appreciate the opportunity to discuss your experience further, so please reach out through our website contact form. Thank you.
   

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7. C

   Christopher

   Las Vegas

   1 review

   2.0

   1 review

   Dined on 4 January 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very poor service. Waited for both drinks and food. Sad for a party of 12 spending over 1k on dinner and drinks. We will be booking elsewhere for our company gathering next year.
   

   Fogo de Chao - Lone TreeResponded on 6 January 2025

   We're sorry to hear your experience didn't meet expectations during your visit, Christopher. We strive to provide attentive service, especially for group gatherings. Our team would appreciate discussing this further to ensure a better experience. Please reach out via the contact form on our website. Thank you.
   

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8. L

   Lanyce

   VIP

   Denver

   14 reviews

   2.0

   14 reviews

   Dined on 1 January 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   If you don't like crowds and no where to move around or sit on a holiday I wouldn't recommend. If you want mediocre food and inconsistency of your table being skipped this is for you! For a restaurant to know that are were booked up and going to busy and run out of stuff is insane. Want to waste hundreds of dollars go for it!
   

   Fogo de Chao - Lone TreeResponded on 3 January 2025

   We regret to hear that your recent visit during a holiday did not meet your expectations. Our goal is to provide a smooth and enjoyable experience for every guest, and it's concerning to hear about your experience. Please reach out via our website contact form so we can better understand and address your concerns. Thank you.
   

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9. T

   Toby

   Denver

   9 reviews

   4.0

   9 reviews

   Dined on 1 January 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a 7:15 pm reservation. We arrived and checked in at 6:40 pm. We didn't get seated until 7:48 pm. We would have left at 7:30 pm if not for Lizzie. She was the hostess and she went out of her way to keep us informed and entertained. She doing her best to get people seated by clearing and setting up tables. Once seated everything went great. Our server Qwen was good. The gauchos were on point.
   

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10. T

    Tammy

    New York City

    3 reviews

    1.0

    3 reviews

    Dined on 1 January 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Worst dining experience we have ever had, from start to finish. We had a 7pm reservation. We were seated at 8:30. Most reservations had to wait 2+ hours, as the restaurant clearly overbooked the reservations. We spoke to several people that were standing around us and found that they had been waiting almost 2 hours after their reservation. The host would not tell people anything other than, “I’m not allowed to tell anyone anything.” The manager was evasive and looked like a deer in the headlights whenever someone would ask to speak to a manager at the hostess stand. We were all crammed in there like sardines waiting for our name to be called. There was no place else to go if we would have chosen to leave, as it was New Years Eve. The salad bar was bare and missing several items. All but two salad dressings were empty. There were at least 5 or 6 empty dishes sitting in the disgusting ice on the salad bar. The restrooms were filthy and out of soap and paper towels. The meat was dry and not even warm. The server tried to charge us $57.00 for water. When questioned about this, he said, “yeah, the managers only want us to offer still or sparkling water and not tap water, so when I offered you still or sparkling and you said still, you were charged $10 per bottle.” What?!?! We asked him to remove that charge and he did. We rarely saw him throughout the night. We needed more mashed potatoes and more rolls and he was nowhere to be found. This was the worst dining experience I could have imagined and we all regret booking a reservation at Fogo de Chao for New Years Eve.
    

    Fogo de Chao - Lone TreeResponded on 2 January 2025

    We're truly sorry to hear about your disappointing experience on New Year's Eve. It's concerning that your visit fell short of our standards, particularly regarding the delays and service issues you described. Our team is eager to work toward providing you with a more positive dining experience. Please reach out via our website contact form so we can address your concerns. Thank you.
    

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