Fogo de Chao - Long Island

Review summary

1. O

   Oscar

   New York City

   8 reviews

   vip
   3.0

   8 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   I have been to many Fogo de Chaos and love them. This location tends to slow down with the food and leaving people to wait too long for food to come out. Other locations are better. This Carle Place location should pick up its standards. It’s not the first time I experienced this at the place. Too bad.
   

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2. r

   rocco

   New York City

   6 reviews

   3.0

   6 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Went for Thanksgiving dinner and the place was packed. We wanted to try the different meats but it seemed the same guy with chicken/bacon kept coming by as well as a cheese guy. I had to ask for the filet mignon guy to come by. Drinks took forever as it looked like they had just one bartender working. The place is pretty big so perhaps a quieter night would be a better experience.
   

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3. A

   Annie

   New York City

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice option instead of having to host at home for the holiday. They could stand to have less tables.. 3 of the 4 of our party.. kept having our chairs bumped through out our meals. Very tight seating . Service was very attentive. You could see and feel the team work.
   

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4. m

   myshel

   New York City

   12 reviews

   3.0

   12 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I have been here a few times before , but this time was different . It’s on a holiday -meaning very busy . One of the waiters -hit me in the head by accident , our server was very delayed ..not too attentive -that premium Brazilian drink -was wayyy to minty ..the food( meat) wasn’t coming around how it usually does and the restaurant was extremely cold .
   

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5. Z

   Zhanna

   New York City

   14 reviews

   vip
   1.0

   14 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was horrible !! Had a reservation and still waited over an hour to be seated. Once seated, our waitress came by once to bring drinks. Never came back to provide any sides nor refill drinks. Asked another waiter to send over our waitress. Nada. We literally got up and asked the bartender to refill our drinks after waiting over 30 minutes. We also watched as the servers went from table to table serving the meat and just skipped our table entirely. Occasionally they would come by with what was left over after serving everyone else. Manager never even came by to apologize. No one even thought to maybe bring a dessert by to say sorry. The bartender served us towards the end of the evening and was very nice and helpful. But up to that point we were mostly ignored even after asking several times.
   

   Fogo de Chao - Long IslandResponded 5 days ago

   We're sorry that your experience fell short of our expectations, Zhanna. Our team strives for attentive and prompt service, and it's concerning to hear about the delays and oversights you faced. Please reach out via our website contact form so we can address your concerns and work toward a five-star experience. Thank you.
   

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6. J

   Jonathan

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, delicious food, will be going back!
   

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7. M

   Mark

   New York City

   6 reviews

   2.0

   6 reviews

   Dined on 18 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   This is the 4th time going and the be never got all the meat on the list. The only thing they bring out is the garlic beef and pinchana. You can ask for the other stuff but they don’t bring it out. Waste of experience.
   

   Fogo de Chao - Long IslandResponded on 20 November 2024

   We're sorry that your experience with our cuts didn't meet your expectations, Mark. Our team is committed to offering a variety of cuts to all our guests. We invite you to reach out through our website contact form so we can discuss this further and enhance your next visit. Thank you.
   

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8. A

   Alexandra

   New York City

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous meal and ambience. In addition, excellent servers along with various selections. 
   

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9. OT

   OpenTable Diner

   Greater Boston

   2 reviews

   vip
   2.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Honestly — skip it. The meat is not high quality for the price. We went on my birthday, and felt like the meats all came out at the same time so that you couldn’t enjoy it and were either raw or shoe leather. I always wanted to try it. One and done. Not worth it.
   

   Fogo de Chao - Long IslandResponded on 19 November 2024

   Thank you for your feedback. We're sorry to hear about your recent experience on your birthday. Our team values guest satisfaction and quality service, and we would like to address your concerns. Please reach out through the contact form on our website so we can discuss this further. Thank you.
   

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10. L

    Laurel

    New York City

    26 reviews

    4.0

    26 reviews

    Dined on 15 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    We were celebrating a birthday of a friend. In the past, we were treated to a free dessert, but not this time. Everything was very good.
    

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