Fogo de Chao - New York

Review summary

1. E

   Erica

   Philadelphia

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had very poor service no one came over to refill drinks and only saw 7cuts of meat instead of 15 and we were there for over two hours
   

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2. N

   NAULLILA

   Miami

   7 reviews

   4.0

   7 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We had dinner here for my father-in-law’s birthday and it was just such a good time! The service was amazing - Javier went above and beyond for us, and without even having to ask, he planned a little birthday dessert surprise. The food was great, the drinks were great - would definitely go back!
   

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3. R

   Rebecca

   New York City

   17 reviews

   vip
   3.0

   17 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The food and service were good plenty of food for all! The restrooms were utterly disgusting. Grand central bathrooms were cleaner!
   

   Fogo de Chao - New YorkResponded 1 day ago

   It's great to hear you enjoyed the food and service during your visit, Rebecca. We're sorry to learn about the restroom condition. Cleanliness is important to us, and our team would like to address your concerns. Please reach out through our website contact form so we can work toward improving your experience. Thank you.
   

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4. M

   Maritza

   New York City

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our first experience eating out on Thanksgiving, the food and service were excellent. While reservations were overbooked, we were taken to our table within 30 minutes, not too bad for a holiday.
   

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5. B

   Billy

   Denver

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   super long wait despite a reservation. nice ambience but food was meh
   

   Fogo de Chao - New YorkResponded 4 days ago

   Billy, thank you for sharing your thoughts with us. We're disappointed to hear about the extended wait and that the food didn't meet your expectations. Our team would like to discuss how we might improve your experience. Please reach out through the contact form on our website so we can address your concerns. Thank you.
   

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6. A

   Alexander

   Orlando

   9 reviews

   vip
   3.0

   9 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   Reservation was for 6pm. We were not sat until 6:30.
   

   Fogo de Chao - New YorkResponded 4 days ago

   We understand your frustration, Alexander, and punctual service is important to us. Your feedback is valuable, and we're keen to improve your experience. Please reach out through our website contact form so we can address your concerns. Thank you.
   

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7. J

   Jason

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We had reservations, and yet still waited 50+ minutes to be sat. The front reception told us we were the one of the next three tables to be sat and then multiple other tables went before us and we had 20 more minutes to wait. We frequents Fogo in Tyson’s, VA and the experience there is always so much better than we experienced at this location. We won’t be back on our next NYC trip.
   

   Fogo de Chao - New YorkResponded 4 days ago

   Jason, we're disappointed to hear about your wait despite having reservations. We aim to offer efficient service and are sorry for any inconvenience experienced during your visit. We'd like to learn more about your visit to address these concerns. Please reach out via our website contact form. Thank you.
   

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8. A

   Armando

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really had a great time with my family on Thanksgiving. The service was top-notch. I honestly can’t wait to come back on a regular day and just enjoy a meal again with other family and friends.
   

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9. Y

   Yvonne

   New York City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Aunque estaba súper lleno, en plena noche de Acción de Gracias, todo estuvo perfecto. La comida, el ambiente, la atención y la organización. ¡Volveremos!
   

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10. C

    Cristian

    New York City

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    The meats this last time I went weren't seasoned with salt.
    

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