Fogo de Chao - San Diego

Review summary

1. B

   Brandon

   Los Angeles

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst experience of my life! I was so excited to try it with my girlfriend for my anniversary. We went for Happy Hour and the bar tenders gave the vibe that they really did not care. The drinks were disgustingly over sugary. Usually I’m a lenient guy but this place was just an embarrassment to the fogo de chao franchise. We waited over 40 minutes for our empanadas, the guy told us 10 minutes later. We asked him again 10 minutes later and he told us another 10 minutes. No apologizes or anything. I told them we did not want them anymore cause we had to go. No comp or anything. Terrible experience. DO NOT GO HERE
   

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2. S

   Shalissa

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great dinner & customer service. definitely will be returning
   

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3. M

   Mia

   San Diego

   4 reviews

   vip
   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Romeo was super attentive and they would bring out specific meats if we asked it was a very enjoyable experience. Not too busy which is great.
   

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4. S

   Stephanie

   San Diego

   4 reviews

   1.0

   4 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The kitchen was down. Got told the grill was down. Then it was they didn’t have the gas lines working. My reservation was at 5. We got told half an hour to fix it. We wait. Overhear it’s going to be an hour. I already waited let’s wait more. Then 6:30 we get sat. I’m told by waiter it’s still down and will be for a while. So I’m getting bamboozled to wait another hour?? Unacceptable. I left.
   

   Fogo de Chao - San DiegoResponded 6 days ago

   We're sorry to hear about your experience with the kitchen and grill situation during your visit. We strive to provide a seamless dining experience, and this clearly wasn't the case. Our team would like to make things right. Please contact us via our website so we can address your concerns. Thank you.
   

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5. R

   Rudy

   San Diego

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was good, food was good, drinks were good. Price seems right, maybe different sides can be added, Desert was good chocolate lava cake.
   

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6. J

   Joshua

   Los Angeles

   1 review

   3.0

   1 review

   Dined on 7 December 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Our waiter was terrible, didn’t bring fresh plates got mad when we got up and got our own. We had to ask 4 times to refill our water. No one even greeted us when we sat down, did not even ask if we were celebrating anything like we usually do.
   

   Fogo de Chao - San DiegoResponded on 9 December 2024

   We're sorry to hear that your experience didn't meet our expectations, especially regarding our service. Our team strives for attentive and welcoming service. Please reach out via our website contact form so we can address these concerns and work toward better serving you in the future. Thank you.
   

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7. C

   Christine

   San Diego

   10 reviews

   vip
   3.0

   10 reviews

   Dined on 7 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The restaurant can be quite loud so can be hard to have conversations. The food was good but don't be shy about asking for a better cut. I ended up with an end cut at times and didn't like those personally. Salad bar was great and lots of choices. Just it was busy with large rowdy groups around us so made it difficult to talk. Might return on a less busy night.
   

   Fogo de Chao - San DiegoResponded on 9 December 2024

   Thank you for sharing your experience with us. We understand that a lively atmosphere can sometimes make conversation challenging. We're glad to hear you enjoyed our cuts and found the Market Table delightful. Our team would like to discuss how we can make your future visits more enjoyable. Please reach out via our website contact form to share more details. Thank you.
   

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8. o

   olivier

   San Diego

   11 reviews

   5.0

   11 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meat as always and it made a big impacr on team bonding and team outcome. Just wish that we had a bigger table and not in a corner but the p’ace was busy
   

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9. A

   Angelo

   San Diego

   11 reviews

   vip
   2.0

   11 reviews

   Dined on 6 December 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   Meh! The servers kept coming to my table asking if everything was ok. The problem is they kept coming empty handed or with the same meats and sausages. I never saw the rack of lamb, no ribeye and the pichana was tough, dry and lacked flavor. It usually is the best they have to offer but not tonight. I should have just stuck with the buffet only as that's all i really ate. One of the managers asked me what cut I was waiting for and I told him the ribeye. He said he will go back and check on it. He came back and said that they are working on it. My question is why did I have to ask for it when it is part of the rotation? 15 minutes later he comes back again and said it's almost ready. I waited 5 more minutes and just was frustrated that I was being fleeced and I just paid my check and left. I never have a good experience here. Do yourself a favor and go to Galpao Gaucho at The Headquarters at the foot of the Hyatt. You'll have a better experience. I know I did.
   

   Fogo de Chao - San DiegoResponded on 9 December 2024

   Angelo, we're sorry to hear about your recent visit and the dissatisfaction with the variety and quality of cuts presented. We aim to provide a diverse selection, so it's concerning this wasn't your experience. Please reach out via our website contact form to share more about your visit and allow us to address your concerns. Thank you.
   

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10. A

    Anthony

    San Diego

    5 reviews

    5.0

    5 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We love Fogo and usually go during someone’s birthday. The food is amazing, the service is exceptional, and it’s also really nice that kids 12 and under eat half price.
    

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