Fogo de Chao - San Francisco

Review summary

1. O

   Osvaldo

   VIP

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice dinner. Lot of steak cuts. Nice wine. I love the evening with Fogo
   

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2. b

   brandon

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Gaucho Felipe and our waiter were amazing! Definitely coming back.
   

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3. V

   Veronica

   VIP

   San Francisco

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and warm service. If you order any drink from the bar, be prepared to wait 20-30 minutes!
   

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4. C

   Carla

   Milwaukee

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent! Good, servers, atmosphere! Special thanks to Milton, Pablo and Kiara!
   

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5. e

   eugene

   VIP

   Cleveland

   18 reviews

   1.0

   18 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I recently dined at Fogo de Chão Brazilian Steakhouse, expecting a top-tier experience given the restaurant’s reputation. Unfortunately, my visit was far from satisfactory. The food quality was disappointing; several items lacked flavor, and some cuts of meat were overcooked or dry. The service was equally underwhelming. It was difficult to get the attention of staff, and when we did, they seemed rushed and inattentive. Plates were left on the table far too long, and overall, the experience felt chaotic and disorganized. For the premium price point, I anticipated a much higher standard of food and service. Regrettably, this experience did not meet those expectations. I hope management takes feedback seriously and improves the overall dining experience. Dec 25, 2024
   

   Fogo de Chao - San FranciscoResponded 3 days ago

   We are truly sorry to hear about your disappointing experience. We strive to offer exceptional service and flavorful cuts, and it's clear we didn't achieve this during your visit. Please reach out through our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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6. Z

   Zach

   Las Vegas

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a reservation but still needed to wait 20-25 minutes to be seated. When the check came, I left what I felt was an appropriate tip for a table of 2, but then was told after the fact that my gratuity wasn’t enough because there was a minimum in place because of the holiday. I don’t really care about that, I would’ve paid it upfront if I knew, but the waiter was oddly trying to intimidate me to pay it. Not a great experience, won’t be back.
   

   Fogo de Chao - San FranciscoResponded 3 days ago

   We regret that your visit didn't meet expectations, Zach. Our aim is to provide smooth and welcoming experiences for all guests. Your feedback on the wait time and gratuity policy is important to us. Please reach out via our website contact form so we can address your concerns. Thank you.
   

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7. A

   Ayesha

   VIP

   San Francisco

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We used to dine here rather frequently prior the pandemic and decided to make a reservation for Christmas dinner as we've always had a very good experience. Unfortunately, this experience was pretty disappointing. Upon arrival we were asked to wait a short while in the outdoor area where a guest came out, wine glass in hand, to smoke right beside us and not a word whatsoever from any of the staff. Once seated at the table, we were asked by our waiter whether we had any dietary restrictions at which we mentioned that we do not eat pork. This had absolutely zero point as every other meat which came to our table was pork related which we politely, and repeatedly, declined. My wife, after stating clearly that she prefers her meats well done, ended up having only the chicken together with items from the salad bar as nothing else was cooked to her liking. Overall, the food, the service and the entire experience was pretty disappointing and ought to have been much, much better. (They brought out recooked leftover steak and gave it to her as well done - burned)
   

   Fogo de Chao - San FranciscoResponded 3 days ago

   Thank you for sharing your thoughts with us. We're sorry to hear that your recent visit didn't live up to your previous experiences. Ensuring our guests have a memorable and accommodating experience is our goal, and it's disappointing to know this wasn't achieved. Please reach out through our website contact form so we can address your concerns and work toward a five-star experience. Thank you.
   

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8. T

   Tina

   VIP

   Mexico City

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Awful experience. We tried to walk in and were told that they were fully booked out. We then found out that there were plenty of reservation slots on open table. We got in with the reservation we made right at the spot. However, we weren’t served for at least 45min, and we tried to make eye contact with the staff but no one responded. When we finally got out from our table to approach them and asked, they realized that they didn’t assign any server to our table. They also forgot about our drinks. The wait time was too long and the food was so average.
   

   Fogo de Chao - San FranciscoResponded 4 days ago

   Tina, we're sorry to hear about the challenges you faced during your visit. It's important to us to provide attentive service, and we regret that this was not your experience. Our team is eager to address these concerns. Please reach out via our website contact form so we can work toward improving your experience. Thank you.
   

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9. A

   Angeline

   Los Angeles

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   We waited 40 mins even though we had a reservation in advance due to overbooking.
   

   Fogo de Chao - San FranciscoResponded 4 days ago

   We're sorry for the delay you experienced, Angeline. It's important to us that our guests are seated promptly, and we want to address your concerns. Please reach out through our website contact form so we can work towards a better experience for you in the future. Thank you.
   

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10. M

    Miri

    New York City

    6 reviews

    2.0

    6 reviews

    Dined 5 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2

    The servers we had, Mo and Joana, were great but my friend asked for her meat to be prepared well done and we both don't eat pork so we ended up waiting over 30 minutes to 1 hour for a 5 pm reservation which was disappointing foodwise. I would have just ordered the salad bar since it's actually really yummy and has lots of healthy options
    

    Fogo de Chao - San FranciscoResponded 4 days ago

    We appreciate your kind words about Mo and Joana. It's concerning to hear about the wait time and the delay with your friend's order. Our team is eager to address these concerns further. Please reach out via our website contact form so we can work toward providing you with a better experience. Thank you.
    

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