Fogo de Chao - San Jose

Review summary

1. J

   Jaunell

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and quite the variety. There's definitely something for everyone. Our only complaints were the long wait past our appointment time because the crowd was enormous and that they kept the doors open on a very cold night due to the crowding.
   

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2. K

   Kathleen

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Awesome service on a crazy holiday night (Christmas) .
   

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3. M

   Marie

   Sacramento

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was one of the worst experiences I’ve had visiting a Brazilia steakhouse. I paid $258 for a total of three people. The water they don’t tell you it’s a spring water that cost $2 at sprouts but will overcharge you $8 for it. The meat is overcooked and tasteless . Not to mention they only have 5 different kinds of meat. Other steakhouses have about 15 and their taste amazing AND ARE fairly priced . In Roseville I Paid $170 for 3 people and a child. This one has nothing but rude servers who are non Brazilian or don’t know what’s being served. It’s far from a Brazilian buffet. Even the bufffet was sad. NEVERAGAIN
   

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4. L

   Lumen

   VIP

   San Francisco

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We just had our Christmas Eve dinner for a 7pm reservation. We got there on time snd there was a long line! When we checked in the girl at the front said she marked us arrived but didn’t know how long of a wait it was going to be!!! What is the point of having a reservation when you will not be seated at your reserved time!! We got seated at 740! PLEASE CLOSE THE RESERVATION SLOT IF THERE ARE NO MORE SEATS!!! We could have gone to a different restaurant!! You’re not the one open on Christmas Eve! So disappointed!!!!
   

   Fogo de Chao - San JoseResponded 2 days ago

   We're sorry to hear about the experience you had on Christmas Eve. Our goal is to provide timely service, and it's concerning that your wait exceeded the reservation time. We'd love the chance to address this matter further. Please reach out through our website's contact form so we can discuss your visit in more detail. Thank you.
   

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5. J

   Juliya

   San Francisco

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Food was great, service is great - but even with a reservation we had an hour wait…wish we knew that upfront.
   

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6. F

   Frosan

   VIP

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always have a great experience at Fogo's. The best place for picanha for sure. Really thankful to our server Kian for always showing us amazing service from beginning to end. James and Victor also always make sure we're all taken care of. Definitely recommend coming here for their full Churrasco experience!
   

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7. S

   Stephen

   New York City

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Christmas Eve. Absolutely a madhouse. So much so they ran out of mash potatoes. Was there for an hour and only 4-5 times did a server saw us.
   

   Fogo de Chao - San JoseResponded 2 days ago

   Christmas Eve sounds like it was a hectic time, and we're sorry our service and availability of items didn't meet your expectations during your visit. Our team would like to ensure a better experience for you in the future. Please reach out through our website contact form so we can address these concerns. Thank you.
   

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8. B

   Bevin

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Is exactly what you would expect from a place like this. Was disappointed though that the servers didn't come around with all the cuts of meat advertised (in some cases we had to ask). It seemed very inconsistent. When you pay so much, you would expect this aspect to be a bit better. But otherwise very friendly staff and good food.
   

   Fogo de Chao - San JoseResponded 2 days ago

   Thank you for sharing your feedback. We aim to provide a seamless experience with our cuts, and it's concerning to hear about the inconsistency you faced. We truly value your input and would like to address these concerns. Please reach out to us via our website contact form so we can ensure a better visit in the future. Thank you.
   

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9. I

   Ike

   San Francisco

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I don’t eat much actually so not a big fan of AYCE type of restaurants. In few weeks ago, Fogo de Chao offered $39/pp Best of Brazil promotion in Facebook so I thought I might want to give it a try and so reserved a table for four people with that promo code for tonight but when we were seated they said the promo’s not valid any more and regular pricing is about twice of the promo. No excuse no sorry nothing. Be aware.
   

   Fogo de Chao - San JoseResponded 2 days ago

   We appreciate you bringing this to our attention. We're sorry we missed the mark for you concerning the promotion you planned to use. Our goal is to provide clear and courteous communication to all guests. Please contact us via our website's contact form so we can address your concerns directly. Thank you.
   

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10. J

    Junghwa

    San Francisco

    1 review

    1.0

    1 review

    Dined 5 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    It was my worst experience. I made a reservation at 12pm and arrived on time but they made me wait 40 minutes. They didn't call my name When I asked them why I couldn't get in, they only knew that they had forgotten me and took me to their seats. There was no apology There were several empty seats inside It was my daugther's 16th birthday They ruined my daughter's 16th birthday
    

    Fogo de Chao - San JoseResponded 1 day ago

    We strive for exceptional service, so it's disappointing to hear about your recent experience with us. Ensuring our guests feel valued and well-attended is important to our team. Please reach out through our website contact form so we can address your concerns and discuss how we might provide a better experience next time. Thank you.
    

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