Fogo de Chão - Burlington

Fogo de Chão - Burlington reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jeff VIP

   Greater Boston4 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We went for dinner on Saturday night at 7:30pm. The meat service was horribly slow. We had to wait too long to get meat on our plates. Frustrating.
   

   Fogo de Chão - BurlingtonResponded 1 day ago

   We're sorry to hear about the delays you experienced during your visit, Jeff. Timely and attentive service is key, and we regret not meeting that expectation for you. Please reach out through our website contact form, as our team is eager to address your concerns and work toward enhancing your experience. Thank you.
   

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2. M

   Michael

   Greater Boston1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from Pedro! Everyone did a great job as well..
   

   Fogo de Chão - BurlingtonResponded 2 days ago

   We're glad you enjoyed the service from Pedro and the rest of the team. It means a lot to us to know you had a positive experience. We hope to welcome you back for another enjoyable visit soon!
   

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3. N

   Norm

   Greater Boston1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The restaurant is one of our favorites but the restaurant was packed tonight with not enough servers.
   

   Fogo de Chão - BurlingtonResponded 3 days ago

   Norm, thank you for sharing your thoughts with us. We apologize if the busy evening impacted your experience. Our team is committed to providing excellent service at all times. Please reach out via our website contact form, as we'd love to address your concerns and work toward a five-star experience.
   

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4. R

   Rob

   Greater Boston2 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   - Slow "service" - It was hard to get a server with meat on the stick. - Meat was all COLD and mostly chicken not steak (lower cost for them obviously). - Noisy to the point of not been able to talk to people at the table. - VERY expensive for what you actually get! - Do yourself a favor and go to a real steak place instead of this nonsense. (Burlington MA location)
   

   Fogo de Chão - BurlingtonResponded 1 day ago

   Rob, we're sorry we missed the mark during your visit. The experience you described isn't what we aim for, and your feedback about the cuts and ambiance is important to us. Please reach out via our website contact form so we can address your concerns and work toward enhancing your future visits. Thank you.
   

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5. A

   Augustine

   Los Angeles3 reviews

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was essentially nonexistent. It took one hour since I sat down for picahna to come out. I had to ask a server and it still took 15 minutes for it come out. Food was under par compared to other fogo locations. Theres only one small salad bar for the entire restaurant.
   

   Fogo de Chão - BurlingtonResponded on 13 May 2025

   Augustine, we're sorry to hear that your visit didn't meet expectations. We aim for a seamless experience, and it's concerning to hear this wasn't reflected in your visit. Our team is eager to learn more and improve. Please contact us via our website so we can address your concerns. Thank you.
   

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6. C

   Carlos Luis Villoria

   Toronto1 review

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Mother’s Day Experience was awful at Fogo de Chao, tasteless food, bar salad empty etc etc
   

   Fogo de Chão - BurlingtonResponded on 13 May 2025

   Carlos, we're sorry to hear about your Mother's Day visit. It's important to us that our guests enjoy a delicious and satisfying experience. We would like to discuss this further and see how we can enhance future visits. Please contact us via our website so our team can address your concerns. Thank you.
   

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7. m

   mary

   Greater Boston1 review

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   There was only 3 different meats that were offered at our table. The same steak wrapped in bacon came to our table 5 times. We were a party of 6 and were there for 40 mins at most. Felt extremely rush.
   

   Fogo de Chão - BurlingtonResponded on 13 May 2025

   Mary, we're sorry to hear about your recent visit. We aim to provide a diverse selection of cuts and never want our guests to feel rushed. Please reach out through our website contact form so we can address your concerns and work toward creating a better experience for you and your party. Thank you.
   

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8. F

   Felipe

   Unspecified1 review

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Overpriced, waiter went to table once , thirsty the whole time, meat almost never came , gotta look a certain way to get good service , some tables near me were offered cocktail shrimp , but I wasn’t , it’s weird
   

   Fogo de Chão - BurlingtonResponded on 13 May 2025

   Felipe, we're truly sorry to hear about your experience not meeting expectations. Our team aims to ensure every guest enjoys attentive service and our variety of cuts. We'd like to understand more and work towards making improvements. Please reach out through our website's contact form to share more details. Thank you.
   

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9. J

   Jose

   Greater Boston19 reviews

   3.0

   Dined on 11 May 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   We've been here a couple times prior and have had great service but food was not all that great and was all very loud. We really want to like it but really did not enjoy the food. Mothers day seemed overbooked as there was a line for the sides.
   

   Fogo de Chão - BurlingtonResponded on 13 May 2025

   Jose, thank you for sharing your thoughts with us. We regret that the noise level and food did not meet your expectations during Mother's Day. Our team is eager to address your concerns and enhance your future visits. Please reach out through our website contact form so we can discuss this further. Thank you.
   

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10. M

    Michael

    Greater Boston1 review

    3.0

    Dined on 11 May 2025

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 5

    The website advertised brunch with an omelette station, etc and a lower price. When we arrived they told us that it would be dinner service and no brunch and that it was dinner pricing. It was a bait and switch.
    

    Fogo de Chão - BurlingtonResponded on 13 May 2025

    Michael, we regret to hear about the confusion between what was advertised on our website and your experience at the restaurant. This is important feedback, and we wish to investigate further. Please reach out through our website's contact form so we can address your concerns. Thank you.
    

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