Fogo de Chão - Burlington

Review summary

1. C

   Christine

   Greater Boston

   8 reviews

   3.0

   8 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We found the menu quite confusing and our server did a poor job of clarifying and answering our questions. The salad bar buffet was impressive but the line was long and numerous options were not refilled timely. Two of us ordered Chilean sea bass from the menu and our dinners were served 20 minutes apart, and both were significantly undercooked and were unable to be eaten. Would not recommend the All Day Happy Hour cocktails. The Brazilian barbecue was delicious with numerous varied options. 
   

   Fogo de Chão - BurlingtonResponded today

   We're sorry to hear about the confusion with our menu and the inconsistent timing of your meals, Christine. Your experience with the sea bass and clarity from our team is concerning. Please contact us via our website so we can address these matters and enhance future visits. Thank you.
   

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2. G

   Gabrielle

   Greater Boston

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We have attended many time. This time was not like any of our previous experiences. The food was terrible, the waiter came over 3 times asking for our drink order that we gave him each time which was just asking initially for some water. Asked questions about the menu and got super unclear answers or wasn’t able to answer. Super disappointed. The shrimp and lobster was like rubber and clearly old. Def won’t be going back. Sad because we loved it here.
   

   Fogo de Chão - BurlingtonResponded today

   Thank you for sharing your experience with us. We're sorry to hear that your recent visit did not meet your expectations. Our team is committed to addressing your concerns, and we’d like to discuss how we can improve. Please reach out through the contact form on our website so we can work toward resolving this for you. Thank you.
   

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3. A

   Arthur

   Greater Boston

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We (a party of 6) attended the Wine and Wagyu event. Great event. The service was super, the wines were good and the food was great. Recommended!
   

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4. J

   Janice

   VIP

   Greater Boston

   12 reviews

   5.0

   12 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very attentive wait staff. Food was excellent! I was a bit put off by the "drinks" presented to us.....I thought it was juice, and complimentary. When the bill came we discovered they were 14.00 each and not something that I enjoyed (there were 4 of us, no one cared for them). The extra 50.00+ dollars was an unnecessary upcharge.
   

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5. j

   joe

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite Restaurants of all time, great steak and sides, good drinks too
   

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6. A

   Arielle

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place for gatherings such as birthdays! Super friendly and attentive wait staff
   

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7. G

   Guy

   Greater Boston

   1 review

   4.0

   1 review

   Dined on 4 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service nice variety You just need to ask for the specific type of food and they will bring it over
   

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8. L

   Lisa

   New York City

   1 review

   3.0

   1 review

   Dined on 1 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were looking forward to a nice relaxing dinner, but the weight staff was overwhelmed. Our 8 o’clock reservation turned into 830 PM. Maybe four times in over an hour we were there someone come over to bring us food. So busy we never got to try all the different meats they were serving, fillet being one of them.  We spent most of the time asking for someone to help us. Staff was friendly, but as I said, overwhelmed, and we never received the experience we expected. 
   

   Fogo de Chão - BurlingtonResponded on 2 January 2025

   We regret that your dining experience was not as expected. Our goal is to provide attentive service, and it’s concerning to hear about your wait and lack of access to our various cuts. Please connect with us via our website's contact form so we can address your concerns and work toward a better experience. Thank you.
   

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9. J

   Jocelyne

   Greater Boston

   11 reviews

   5.0

   11 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and very friendly atmosphere. Servers were great!
   

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10. E

    Eric

    Denver

    1 review

    1.0

    1 review

    Dined on 31 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I was disappointed, the meat seemed under cooked.
    

    Fogo de Chão - BurlingtonResponded on 2 January 2025

    We regret to hear your disappointment with the preparation of our cuts, Eric. Our goal is to serve each guest to their preference, and we appreciate your feedback. Please reach out via our website contact form so we can discuss this further and ensure a better experience next time. Thank you.
    

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