Fogo de Chão - Fort Lauderdale

Review summary

1. M

   Marielos VIP

   West Palm Beach6 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The experience is to eat all you can. Their salad bar was not complete, it was very empty, so I had to call to tell them if they could bring me food. Also, when I arrived, the person with the meat always came with half-cooked meat, which they always asked me if I had it cooked properly. They told me they would be right back, they would never come back.
   

   Is this helpful?

2. J

   Jessica

   Mexico City1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   El servicio fue muy lento, a pesar de tener reservación, tuvimos que esperar. Las espadas tardaban muchísimo en pasar, aunque los llamamos en varias ocasiones… Esta vez NO fue una buena experiencia.. Pueden mejorar el nivel de servicio
   

   Fogo de Chão - Fort LauderdaleResponded 1 day ago

   Sentimos que tu experiencia no cumplió con nuestras expectativas, Jessica. Nos preocupa saber que el servicio no fue tan eficiente como debería. Queremos abordar tus inquietudes y mejorar futuras visitas. Por favor, contáctanos a través del formulario en nuestro sitio web. Gracias.
   

   Is this helpful?

3. G

   Gene

   Fort Lauderdale2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   My reservation was for 8:45, and we got our table at 9:35
   

   Fogo de Chão - Fort LauderdaleResponded 1 day ago

   We apologize for the wait you experienced for your table, Gene, as we aim to provide timely seating. Our team is committed to ensuring a smoother experience for every guest. Please reach out to us through the contact form on our website so we can discuss this further and work towards enhancing your future visits. Thank you.
   

   Is this helpful?

4. I

   Ingrid VIP

   Miami2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The service was not good. The waitress kept forgetting my part of my order and abandoned us for a while.
   

   Fogo de Chão - Fort LauderdaleResponded 1 day ago

   We appreciate your feedback regarding the service during your visit, Ingrid. Our team strives to provide attentive and consistent service, and it's concerning to hear this wasn't the case. We'd love the chance to make this up to you. Please reach out through our website contact form so we can address your concerns and improve future experiences. Thank you.
   

   Is this helpful?

5. TT

   TaTi

   Greater Boston4 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   The service was horrible. We check in on time for our reservation. We were told it would be a few minutes. 20 minutes later we weren't seated and asked how much longer. The hostess told us it would be awhile since we were checking in 20 minutes late and chastised us about it. We swiftly told her no and another hostess had to tell her we were already checked in. We were seated and the waitress took our drink orders and side order requests. Came back with the drinks and never the bread or side orders. We didn't see her for a full hour. We got 5 meats in the first 20 minutes and no one came after that. We had to get someone to request more. Our drinks were never refilled. Our waitress came back one time after we found her and flagged her down. She brought the sides when we were done with our food then had someone else bring the check and never checked back in again. It took 20 more minutes for us to even pay the check. It was a HORRIBLE experience for my birthday celebrations and I won't be populating this establishment again.
   

   Fogo de Chão - Fort LauderdaleResponded 2 days ago

   Thank you for your feedback. We're sorry to hear about your experience during your birthday celebrations. Our goal is to provide attentive and timely service, and it’s concerning to hear that we missed the mark. Our team would like to make this right. Please reach out to us through our website contact form so we can address your concerns. Thank you.
   

   Is this helpful?

6. R

   Riccardo

   New Orleans4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   La nourriture et le service étais parfais. Mais un peu cher.
   

   Is this helpful?

7. OT

   OpenTable Diner

   Jacksonville1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfectly amazing. I will make another appointment soon.
   

   Is this helpful?

8. JL

   JasonL VIP

   Washington DC2 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Had one of my worst experiences this evening and I’ve been many times. Horrible service and waited for the server repeatedly. Overcooked by burger and the meal started with the hostess forgetting to get a high chair for my son and also no plates, napkins or cutlery was given until asked 20 minutes later. I know this restaurant can do better. I will still give it an another chance, must have been an off night for them.
   

   Fogo de Chão - Fort LauderdaleResponded 2 days ago

   We're sorry to hear about your recent visit with us. It seems like we fell short of providing the attentive service we aim for. Your experiences with delays and missing items are not what we intend for our guests. Our team would like the opportunity to address these concerns further. Please reach out via our website contact form. Thank you.
   

   Is this helpful?

9. y

   yamasakikak VIP

   Miami4 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   I have visited many Fogo de Chão locations. This is the fifth time I have visited this location. The first, three times were good. The fourth time was not great; however, I thought it was just a bad day. I went today, and it was worse than the last time. Two of the steaks were chewy. I kept saying I wanted medium, but they kept serving me well-done. I told them, just not to be rude, —I will take this one, but please bring medium. The only good thing was the ribeye. I asked for two lamb chops, medium, but they brought them well-done, and the meat was chewy. Throughout the whole experience, they never gave me a single medium piece of meat. I felt like the meat was either old or recently defrosted. I didn’t understand why they just couldn’t bring me a medium piece of meat. I doubt I will come back, but if by chance I do, I hope you have improved the experience to better represent other Fogo de Chão locations.
   

   Fogo de Chão - Fort LauderdaleResponded 2 days ago

   We genuinely appreciate your feedback about your recent visit. It's concerning to hear that we didn't meet your expectations with the cuts. We strive for accuracy in our service, and this isn't reflective of our standards. Our team would like to address your concerns—please reach out via the contact form on our website. Thank you.
   

   Is this helpful?

10. FC

    FrankC VIP

    Fort Lauderdale17 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fogle never seems to disappoint the absolute perfect place for any occasion the food decor, ambience and service are all outstanding. We had Queila this evening and she was so on point, we ordered off the happy hour menu which is amazing value and left completely satisfied. I’ve been attending regularly since discovering it and will continue to do so everything about the restaurant including location are 10/10!
    

    Is this helpful?