Fogo de Chao - National Harbor

Review summary

1. L

   LUCY

   Raleigh

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food!! Great service ! Great drinks good value!
   

   Is this helpful?

   Report
2. M

   Michelle

   Baltimore

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the service! The staff are nothing but amazing!
   

   • 
   • 

   Is this helpful?

   Report
3. F

   Frances

   Washington DC

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our reservation was for 2:45 on christmas day. We knew it was going to be crowded, but we didn't get seating until 3:16. The waiting area was congested/ packed and uncomfortable because of the close proximity of other patrons and the noise Overall. The food was good and the service was excellent.
   

   Is this helpful?

   Report
4. H

   Hilda

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience considering the Christmas Day crowd of folks who like me decided to let someone else do the cooking!
   

   Is this helpful?

   Report
5. L

   Liz

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The staff are wonderful! Salad bar options doesn’t taste fresh. Fruits not sweet at all. For $64 per person, the meat were okay.
   

   Is this helpful?

   Report
6. E

   Erica

   VIP

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful! Staff are friendly as well. Make your reservations!
   

   Is this helpful?

   Report
7. W

   Wendy G

   Atlantic City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 2

   Ni good services, and bad quality of the food and drinks
   

   Fogo de Chao - National HarborResponded today

   We're sorry your experience didn't meet our expectations during your visit. Our team is committed to offering top-notch service and quality, and it's important for us to address your concerns. Please reach out through the contact form on our website so we can work towards providing you with a better experience. Thank you.
   

   Is this helpful?

   Report
8. J

   Jeania

   New York City

   17 reviews

   5.0

   17 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's an experience! The food is great, the cheese bread is alluring and even a vegetarian can get thier fill in a Churrascuria like this. the salad bar is loaded with hearty salad options, cheeses, meats, candied bacon, all the best salad toppings! and so very much more. The gauchos walk around with freshly grilled cuts of meat, they tell you what they are serving and then slice it off for you.. The sides are delicious. We went on Christmas Eve. Lively atmosphere. IncrediblyFestive!
   

   Is this helpful?

   Report
9. J

   Jane

   VIP

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   While the food was delicious, our service the entire evening was absolutely terrible. It was impossible to get our servers attention the entire evening, only end up being served 1 tiny portion of the a la carte side dishes that normally are supposed to be bottomless and constantly refilled throughout the evening. Keep in mind, we had 6 people in our party and all together probably 1/4 cup of mashed potatoes. When we go to Fogo de Chao, we always look forward to the lamb chops because we rarely ever get to eat lamb chops anywhere else. When a server brought lamb chops over, there was only 2 on the stick, and 6 of us that wanted one. The server assured us he would come right back with a fresh portion and to no surprise, was never seen again. In another effort, we ended up asking 3 separate servers to please bring over lamb chops, which they all politely agreed but never followed up on. After about 25 minutes, we decided to give up and cut our losses for the night. At this point, it took us over 30 minutes and speaking to a manager to get our check brought over to us. While we love the food at Fogo de Chao, the service was enough to keep us from going back, at least to the National Harbor location.
   

   Fogo de Chao - National HarborResponded today

   Jane, it's clear we missed the mark during your recent visit, and we're truly sorry for the service concerns you experienced. It's important to us that our team provides attentive service and ensures our guests enjoy their time with us. Please reach out through our website contact form so we can address these concerns and work toward a better experience for you. Thank you.
   

   Is this helpful?

   Report
10. c

    craig

    Chicago

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 1

    Service was off very slow in bringing out food or refilling Took 3 times asking for a coke before I received one Restrooms were a mess
    

    Fogo de Chao - National HarborResponded today

    We're truly sorry for the delay in service during your visit, Craig. It's important to us that our guests have a seamless experience, and it appears we fell short for you. We'd like to discuss this further to ensure your next visit is much better. Please reach out through our website contact form, so we can address your concerns. Thank you.
    

    Is this helpful?

    Report