Fogo de Chão - Pasadena, CA

Review summary

1. T

   Taly

   Los Angeles

   26 reviews

   vip
   4.0

   26 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   We loved the establishment!! Food was good , drinks were delicious but a little disappointed with the service and the attention to the detail, soup container empty for long time , no spoons for our soup and we have to ask the waiter for one , some areas at the salad bar and feijoada were dirty ,
   

   Is this helpful?

   Report
2. W

   Wilfredo

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My worst experience,Pasadena one of the best places to live ,good restaurants has the poor fogo de chao service and management ,i visited various locations bud this has some meat smelling bad I got sick,wait more than 10 minutes for my first meat round,the host screams my name to seats us, no class,the bartender came three times with the wrong cocktail, I love the meat and the Fogo the chao but I’m not coming back to this location once again the worst 🤬🤬🤬
   

   Is this helpful?

   Report
3. M

   Micaela

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it super delicious would decorate come back
   

   Is this helpful?

   Report
4. N

   Naelh

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Very disappointed! Our reservation was T 5:45 and until 8pm there were only 2 kinds of meat that came out. Not until we were leaving right after 8pm did all the other types of meat came out. We had already paid the bill and ready to leave. We definitely did not get the full experience.
   

   Fogo de Chão - Pasadena, CAResponded 5 days ago

   We regret to hear you left feeling disappointed, Naelh. We strive to offer a variety of cuts throughout your visit, and it's concerning to hear this wasn't the case. Please reach out via our website contact form so we can address your concerns and work toward a five-star experience. Thank you.
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The dessert are amazing. Especially their chocolate lava cake.
   

   • 
   • 
   • 
   • 

   Is this helpful?

   Report
6. e

   eric

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our anniversary dinner. We had great food and service.
   

   Is this helpful?

   Report
7. J

   Johnathan

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very fine dining experience will be coming back whenever we get the chance thank you!
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Central Coast

   2 reviews

   5.0

   2 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love Fogo de Chão and we decided to celebrate my birthday here. As always, everything is great! Very tasty food and a pleasant atmosphere, polite staff - this is exactly what we love)
   

   Is this helpful?

   Report
9. H

   Hanna

   Los Angeles

   4 reviews

   vip
   1.0

   4 reviews

   Dined on 11 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not worth going here. Bad service, food is mid at best
   

   Fogo de Chão - Pasadena, CAResponded on 12 November 2024

   We're sorry to hear about your experience, Hanna. It's our goal to provide excellent service and memorable dining moments, and it's concerning that we didn't meet those expectations. Please contact us through our website to help us improve and ensure you have a better experience next time. Thank you.
   

   Is this helpful?

   Report
10. m

    merritt

    San Francisco

    7 reviews

    3.0

    7 reviews

    Dined on 10 November 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    Worst experience ever at the Pasadena location on 11/10/24 arguing 3pm. Came in, ignored, barely served because staff were transitioning. I've never experienced service as bad as this ever at any other Fogo in SF, SJ and Emeryville. For the money spent here, I could of been across the street at Flemings
    

    Fogo de Chão - Pasadena, CAResponded on 11 November 2024

    We're sorry to hear about your experience during your visit. We value our guests and strive for attentive service every time. Our team would like to address your concerns and work toward a better experience. Please reach out to us via the contact form on our website so we can discuss this further. Thank you.
    

    Is this helpful?

    Report