Fogo de Chão - Reston

Review summary

1. V

   Viswanath

   Washington DC

   1 review

   2.0

   1 review

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   The restaurant did not handle dinner rush very well. People with reservations ended up waiting 50 minutes to be seated. The quality control on the meats seemed to be lacking as well as a result where meats would be over seasoned and under seasoned. Would recommend avoiding any busy dates and times.
   

   Fogo de Chão - RestonResponded 7 days ago

   We're sorry to hear about the delays and inconsistencies you experienced during your visit. Our goal is to provide a smooth and flavorful dining experience, and it's concerning that we missed the mark for you. Please reach out through our website contact form so we can address your concerns and work toward improving your next visit. Thank you.
   

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2. J

   Joanne

   Richmond

   2 reviews

   2.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   It's too many people but not enough servers to server in the weekend. We had to wait for a long time for water refills and the food. The food also a bit salty as well.
   

   Fogo de Chão - RestonResponded on 16 December 2024

   Thank you for your feedback. We understand your concerns about the wait times and would like to ensure better service on future visits. Our team is committed to addressing these issues and providing a more balanced dining experience. Please contact us through our website so we can further discuss your concerns. Thank you.
   

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3. A

   April

   VIP

   Washington DC

   13 reviews

   5.0

   13 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and service superior!!!!!!!!!!!!!!!
   

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4. S

   Stephanie

   Tampa

   3 reviews

   4.0

   3 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The hostess struggled to find our name on the reservation list. She asked me to find it for her and then didn't sit us at a table for two off to the side like I had requested for our special night. She put us in the center of the crowd at a 4 top. However after asking the waiter for help, the manager was able to come over and get us seated in a section like I wanted. The food was excellent but I really wanted my cocktails and appetizer before having the meat served. My card was red too but it kept coming. I like to eat my appetizer before the main course comes, otherwise the food was amazing and the service very attentive. Overall, rocky start but it smoothed out by mid-experience. I'd definitely come back but tell the staff my expectations before service begins.
   

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5. J

   Janice

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the market buffet. Great variety, the flavors were delicious. We had the carrot soup and it was flavorful and creamy. A nice surprise is that the creaminess came from coconut milk, so did not have to worry about lactose. Overall a very nice experience.
   

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6. M

   Mohammad

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. They listened to our request of no pork and didn’t bring us any. The cuts were delicious. I would definitely come again.
   

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7. a

   ahmad

   VIP

   Washington DC

   19 reviews

   3.0

   19 reviews

   Dined on 30 November 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Took 10 minutes after we sat down for a waitress to come greet us. Throughout the night, it was difficult getting the attention of our waitress. We asked for table sides multiple times before it was brought to our table. Definitely not the experience that we expected.
   

   Fogo de Chão - RestonResponded on 1 December 2024

   We're sorry to hear about your experience, Ahmad. Our team aims to provide attentive and prompt service. It's concerning to learn it was not up to par during your visit. Please reach out via our website contact form so we can address these concerns and work toward offering you a better experience. Thank you.
   

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8. M

   Meagan

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my second year coming to Fogo de Chão for thanksgiving and they have yet to disappoint me! The service from the staff is top notch ! Thanks again !
   

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9. M

   Michael

   VIP

   Washington DC

   20 reviews

   4.0

   20 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good atmosphere and good service. We enjoyed the experience.
   

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10. L

    Liz

    VIP

    Washington DC

    1 review

    2.0

    1 review

    Dined on 24 November 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    Wait staff was slow. Gauchos were slow to come by table. Salad bar was not well stocked. Mix up on wine. They did remember our grandson’s birthday which was nice but probably will not be returning
    

    Fogo de Chão - RestonResponded on 26 November 2024

    We're sorry your visit didn't meet your expectations, Liz. It's concerning to hear about the delays and the Market Table lacking variety. Thank you for recognizing our effort with your grandson's birthday. Please reach out through our website contact form to discuss your experience further. Thank you.
    

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