Forge

Review summary

1. OT

   OpenTable Diner

   Nashville

   6 reviews

   2.0

   6 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were so disappointed with our daughters graduation dinner at Forge. We met Bill the GM earlier that day and he seemed wonderful. However, the service was terrible and the extra charges they packed onto the bill were unacceptable. The food was ok but the service was so slow that we never received some things we wanted and were charged anyway. The jazz band was nice but the restaurant was empty. I guess now we know why. Beautiful hotel though and perfect location
   

   ForgeResponded 7 days ago

   We're truly sorry to hear that your daughter's graduation dinner didn't meet your expectations, especially after having such a positive interaction with Bill earlier in the day. We strive to provide excellent service and memorable experiences for our guests, and it’s disheartening to hear that we fell short. We will certainly look into the issues you mentioned regarding service delays and unexpected charges, as we always want to ensure transparency and value for our guests. Your comments will be shared with the team to help us improve. We truly appreciate your feedback and would love the chance to welcome you back for a much better experience in the future. Please feel free to reach out to us directly if there’s anything we can do to make this right. Thank you again for your understanding
   

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2. J

   Juliana

   E. Tennessee

   1 review

   3.0

   1 review

   Dined on 28 November 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   The food was not worth the price charged. There were no salad options or other hot dishes, the desserts were weak. Last year was better.
   

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3. S

   Susan

   Milwaukee

   3 reviews

   5.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took whole family, they really enjoyed the variety of food and quality. I was unable to eat anything due to food allergies, which wasn't ideal. Left multiple messages at the restaurant with no call back over past month to see if I could order from menu, so I brought the family hoping their would be some options, but there were not, so I had an ice tea while everyone else ate. Our server was great and advised me appropriately that it was not safe.
   

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4. M

   Michelle

   Mobile

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our first time celebrating Thanksgiving out on the town! Overall a great experience. The selection of food was outstanding. A little mess up when we first arrived as we were seated a few feet away from the buffet line of people however a sever gladly moved us to her table out of the line of traffic. Some of the initial salad bar items were empty or extremely picked over at first and needed to be replaced with new dishes but that could have been due to the new group seating time. After the initial confusion everything was great! The turkey and prime rib were excellent. All of the sides were very good too. Loved the dessert offerings. Our server was quick to check on us and refresh our drinks but didn’t hover. We would definitely try this again next year!!
   

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5. j

   judith

   San Diego

   3 reviews

   2.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Thanksgiving buffet was disappointing. All the food was cold to room temperature. Trays were empty and never refilled so if you weren't first in line, you missed out. They didn't replace items until it was too late to eat it because now your on dessert. As to the desserts, terrible apparently grocery store bought pies. Service was slow. Absolutely no holiday decor in the dining room. In fact there was only 1 small Christmas tree in the lobby. No holiday music. Not a single amount of ambiance to be had. Very expensive buffet that was not worth the price. We were very disappointed.
   

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6. A

   Amy

   E. Tennessee

   2 reviews

   4.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Some of the warm food was cold, the shrimp cocktail were mushy. Wish they’d been displayed on a bed of ice, in past years they were always very good and lastly it would have been nice to have a cobbler option for dessert.
   

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7. E

   Edmund

   Nashville

   28 reviews

   4.0

   28 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   A great Thanksgiving buffet experience with family. Food selection was great in quality and quantity. Will plan to repeat again next year.
   

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8. C

   Cheryl

   Orlando

   1 review

   5.0

   1 review

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very pleasant experience. The ambience was nice the staff was very friendly and professional our server was super attentive and answered all questions. Overall very satisfied
   

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9. E

   Eddie

   E. Tennessee

   1 review

   4.0

   1 review

   Dined on 28 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Was not the experience we remembered from pre COVID
   

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10. M

    Michael

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you for a great Thanksgiving with The Forge restaurant. Much appreciated. April Champ Pemberton
    

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