Founding Farmers MD: Potomac

Review summary

1. M

   Marion

   Washington DC

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent wait staff, prompt and accurate food delivery to table, very pleasant service. Good food and varied menu. My only complaint was that it was very loud sitting in the back corner by the barista’s grinding machines.
   

   Founding Farmers MD: PotomacResponded today

   Thank you for your kind words about our wait staff and food, Marion! We are glad to hear you had a positive experience with the service and menu options. We apologize for the noise near the barista's area, and we appreciate your feedback. We'll work to ensure a more comfortable environment for all guests. We hope to welcome you back soon for another great experience! -Kerry
   

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2. L

   Laura

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice lunch with co-workers. Was delicious food but noise level was a bit high. Was a full house.
   

   Founding Farmers MD: PotomacResponded today

   Thank you for sharing your feedback, Laura! We're glad to hear you enjoyed the food. We understand that a high noise level can affect the experience, and we appreciate you letting us know. We hope to see you again soon for another great meal in a more comfortable setting! -Kerry
   

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3. L

   Lynn

   Washington DC

   8 reviews

   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We were looking forward to celebrating a milestone birthday. It seemed that the restaurant was not only short staffed, but significantly short on inventory. They ran out of all beef except burgers, out of crabcakes, out of catfish, etc. The single waiter was serving all parties in the upstairs dining room. The seafood risotto was dry and looked unappetizing. The salads were fresh and delicious. Overall, this restaurant fell short of expectations.
   

   Founding Farmers MD: PotomacResponded today

   Thank you for sharing your experience, Lynn. We are sorry to hear that we didn't meet expectations during such a special occasion. We apologize for the inventory issues and the challenges with service that you encountered. Your feedback is important to us, and we'll work to address these concerns with our team to ensure a better experience in the future. We hope to have the opportunity to welcome you back and provide the quality experience you deserve. -Tiffany
   

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4. L

   Loree

   Washington DC

   13 reviews

   3.0

   13 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The servings have really gotten smaller. I’ve haven’t been there in years. Quality is great but don’t think I’ll come back anytime soon. 
   

   Founding Farmers MD: PotomacResponded 3 days ago

   Thank you for sharing your feedback, Loree. We're glad to hear you enjoyed the quality of the food, but we understand your concerns about portion sizes. We truly appreciate your thoughts and hope you'll consider giving us another chance in the future. Your feedback helps us improve! -Kiara
   

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5. M

   Milton

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   All of the food came out at room temperature/cold as if it was premade waiting for plating ..Ordered eggs Benedict and the poached eggs were more like boiled eggs over cooked yoke wasn’t running . Pancakes and hash brown both room temperature. Server was very attentive, polite, and excellent. He would be the only reason to return for a second try. Let me be clear the other two Founding Farms I’ve visited with the brunch buffet AMAZING !!!!!!😁😁😁
   

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   Founding Farmers MD: PotomacResponded today

   Thank you for sharing your feedback, Milton. We are sorry to hear about the issues with the temperature and quality of your meal. It's disappointing that your experience wasn't up to the standard we strive for. We will address these concerns with our kitchen team to ensure better food quality in the future. We're glad to hear your server was excellent, and we'll make sure to pass along your kind words. We hope you’ll give us another chance to provide you with a much better experience next time. -Tiffany
   

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6. A

   Adam

   VIP

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Extraordinary food and service. Jacob was a perfectly attentive server.
   

   Founding Farmers MD: PotomacResponded 3 days ago

   Thank you so much for your kind words, Adam! We're thrilled to hear that you enjoyed the food and service. Jacob will be happy to know his efforts made your experience even better. We look forward to welcoming you back soon! -Kiara
   

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7. R

   Roshell

   Norfolk/Suffolk

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   I have been to several Founding Farmers locations and to say this one was my least favorite, is an understatement. We arrived hopeful and the hostess staff was welcoming, but all that occurred after that was not in line with what I have come to expect from their restaurants. The food was bland, had no seasoning if any (so we had to use lots of salt and pepper, but we shouldnt of have to). Our appetizer never came out before our meals. When our meals came and I was asked is everything OK, I tried to not complain about the foods lack of flavor and tiny portion size of our two orders of shrimp and risotto ($36.50 ea.), instead I tried to remain civil and just mention we never got our appetizer. The waiter apologized and acknowledged that we shoild have never had to wait that long for our appetizer and said he wasnt sure what happened to it but would check and we would ask his manager to comp that, because we never got it. He came back and eventually and said, they are working on it, and it would be comped. We finished our lack luster meal, not because it tasted amazing, but because we had be shopping in DC Center City all day prior to our early dinner and were eagerly anticipating our normally scrumptious meal at FF. When the finally brought the check, the appetizer was still charged to us and the waiter seemed annoyed that we expected it to not be there...after he himself said we should have gotten our appetizer before our food or at least the same time as our food came out. We noticed people around us that arrived later then we did got their apps before us. He himself said he was going to see if that could be comped and came back and told us it would. We came to this area on family fun travel ,as we do every year, to take in the sights, shop, eat at our favorite eateries, and stay in lavish hotels and look at the botanical garden light displays...but this year everything was great, but our dinner was a bust! Not what we were expecting or accustomed to at all.
   

   Founding Farmers MD: PotomacResponded 3 days ago

   Thank you for sharing your experience with us, Roshell. We sincerely apologize that your meal didn’t meet expectations and for the service issues you encountered. We strive to provide quality food and excellent service, and we regret that we fell short during your visit. Your feedback is valuable to us, and we’ll be addressing these concerns with our team to ensure improvements are made. We hope you’ll give us another chance in the future to provide the exceptional dining experience you deserve. -Kiara
   

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8. M

   Marsha

   VIP

   Washington DC

   83 reviews

   5.0

   83 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious salad and they let you sit and talk for a long time. You never feel rushed.
   

   Founding Farmers MD: PotomacResponded 3 days ago

   Thank you for your kind words, Marsha! We are happy to hear you enjoyed the salad and felt comfortable to relax and enjoy your time. We look forward to having you back again soon! -Kiara
   

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9. B

   Bruce

   VIP

   Washington DC

   43 reviews

   4.0

   43 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, creative presentation. Very good service.
   

   Founding Farmers MD: PotomacResponded 3 days ago

   Thank you for the great review, Bruce! We are glad you enjoyed the food, presentation, and service. We look forward to welcoming you back soon! -Kiara
   

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10. R

    Rick

    VIP

    Washington DC

    19 reviews

    3.0

    19 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    We go to Founding Farmers regularly and usually have very good service there. Last night was an exception. The waiter was slow to come initially, and to take our food order. The three of us all ordered salads. One salad came out, then it was about a 5 minute wait before the second salad came out. Then another five minutes, and nothing. We hailed a waiter (not ours) to inquire and he responded that the kitchen was backed up. It was another 3-5 minutes before the third salad finally arrived. We were not in a big hurry but that much delay in between different people getting their meals is poor form.
    

    Founding Farmers MD: PotomacResponded 3 days ago

    Thank you for your feedback, Rick. We’re sorry to hear about the delays and the service issues you experienced during your visit. This is not the level of service we strive for, and we’ll be sure to address your concerns with the team. We appreciate your continued support and hope you’ll give us another chance to provide a smoother experience next time. -Kiara
    

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