Four Walls

Review summary

1. N

   Neal

   St. Louis

   12 reviews

   1.0

   12 reviews

   Dined on 1 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Our second time here, service will be the reason we do not return. We were a party of 5. My wife and I arrived prior to the rest of the party and were seated. We waited 10 to 12 minutes. There were only two couples at the bar and just us. My wife got up and walked to the bar and asked if we could get a drink. She was treated rudely and told to sit down and he’d be over. Finally came over and took our drink order and continued to act like we were an inconvenience. Then after he made the drinks he got on his phone to show one of the couples something and talk to them. We were seated at 6:15 and finally got our cocktails 20 to 25 minutes later. Also the tip is included in the bill so I wasn’t allowed to tip appropriately which would have been ZERO. Our party had 1 drink each and we left after an hour to have dinner at Yolan’s, which was amazing. We will never be back to Four Walls and we will speak openly about our experience to all our friends. This place which is supposed to have a cool speakeasy vibe is not worth the money.
   

   Four WallsResponded on 9 December 2024

   Thank you for taking the time to share your detailed feedback. First and foremost, I want to sincerely apologize for the experience you and your party had during your visit. This is not the level of service or hospitality we aim to provide, and I’m truly sorry that we fell short. The way you were treated is unacceptable and does not align with our standards or the welcoming environment we strive to create. I understand how frustrating it must have been to feel ignored and disrespected, especially when you came expecting a memorable evening. Your feedback about the delayed service, lack of attention, and perceived attitude of our team member has been taken very seriously, and I will personally address these concerns with the staff to ensure this does not happen again.
   

   Is this helpful?

   Report
2. P

   Patricia

   Jacksonville

   16 reviews

   5.0

   16 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent! I highly recommend Four Walls! The journey to finding it was great, the ambiance was amazing and the drinks were delectable. The mixologists were top notch!
   

   Four WallsResponded on 9 December 2024

   We're thrilled to hear that you had such a wonderful experience at Four Walls! Your kind words about our ambiance, drinks, and mixologists truly made our day. We're glad that we could contribute to making your journey to finding us enjoyable. Your recommendation means a lot to us. Thank you for choosing Four Walls and we look forward to welcoming you back soon!
   

   Is this helpful?

   Report
3. B

   Bradley

   Minneapolis

   11 reviews

   vip
   5.0

   11 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb quite cool bar. Place you should see to believe. Awesome bourbon selection.
   

   Four WallsResponded on 9 December 2024

   We're thrilled to hear that you enjoyed the ambiance of Four Walls and appreciated our selection of bourbons. It's always our goal to make a memorable experience for our guests. We're glad you had a great time and we can't wait to welcome you back soon!
   

   Is this helpful?

   Report
4. C

   Cameron

   Nashville

   1 review

   vip
   2.0

   1 review

   Dined on 10 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Ambiance was great! Service wasn't the best, which is a shame because we've loved coming in the past. A few drink orders were messed up and server was agitated as if it was our own fault.
   

   Four WallsResponded on 9 December 2024

   Thank you for sharing your feedback. We’re thrilled to hear you enjoyed the ambiance but are truly sorry to learn about your recent experience with our service. What you described is not the level of hospitality we strive to provide, especially to valued guests like you who have supported us in the past. We’ll be addressing your concerns with our team to ensure better communication and professionalism moving forward. Please know we are committed to making things right. If you’d be open to it, we’d love the chance to connect with you directly to learn more about your visit and invite you back for the experience you deserve. Thank you again for bringing this to our attention, and we hope to welcome you back soon.
   

   Is this helpful?

   Report
5. S

   Steven

   San Francisco

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Arguably the best drinks in Nashville. So creative, dynamic, and delicious.
   

   Four WallsResponded on 5 November 2024

   Thank you for such a fantastic compliment! We’re thrilled to hear that you enjoyed our drinks and found them creative and dynamic. It’s our goal to bring exciting flavors and unique experiences to each cocktail, so it’s incredibly rewarding to know they stood out to you. We look forward to welcoming you back for more delicious sips soon!
   

   1 person found this helpful

   Report
6. G

   Greg

   Nashville

   1 review

   5.0

   1 review

   Dined on 23 October 2024

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Great spot for a drink and then dinner at Yolan’s.
   

   Is this helpful?

   Report
7. M

   Monique

   Los Angeles

   21 reviews

   5.0

   21 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Inventive and delicious cocktails crafted by Mickey. He was wonderfully attentive and made great suggestions. Nice ambiance, too. Highly recommend!
   

   • 
   • 

   Four WallsResponded on 21 October 2024

   Thanks for the feedback, Monique! We're thrilled to hear that you enjoyed our inventive cocktails and found our service to be attentive. It's great to know that our ambiance added to your positive experience. We appreciate your high recommendation and look forward to welcoming you back to Four Walls soon!
   

   1 person found this helpful

   Report
8. B

   Brad

   Nashville

   11 reviews

   3.0

   11 reviews

   Dined on 27 September 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Drinks were good but service was not very good. I guess I don't understand the business model. You have two bartenders that also serve as waiters. The bar was fairly busy so it took awhile for someone to come take our drink order. Once we were done with our first drink it took a good 20 minutes to order a second drink and that was after our group of four had to go up to the bar. We also had to go up to the bar after waiting around 15 minutes after we finished our final drink to pay our tab. Bartenders was pretty dismissive. If you are going to basically pay 20-25 for a each cocktail, I would have expect better customer service. I don't know if we would ever go back again but if we did we would sit at the bar.
   

   Four WallsResponded on 30 September 2024

   Thank you for your feedback. I’m glad to hear you enjoyed the drinks, but I’m truly sorry to learn about your experience with the service. We aim to provide prompt and attentive service, and it sounds like we missed the mark during your visit. I appreciate your insight about the setup; we’re always looking for ways to improve. I hope you’ll consider giving us another chance, perhaps at the bar where you might have a more direct experience. Thank you again for sharing your thoughts!
   

   Is this helpful?

   Report
9. P

   Patricia

   Greater Boston

   10 reviews

   4.0

   10 reviews

   Dined on 1 September 2024

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Went for after dinner cocktails. Pricey, but the cocktails were innovative and expertly crated. Service was top notch. Music was good but a little too loud.
   

   Four WallsResponded on 6 September 2024

   Thank you for choosing Four Walls for your after-dinner cocktails and for taking the time to leave us a review. We're thrilled to hear you enjoyed our creative cocktails and found our service to be top notch. We appreciate your feedback on the music volume and will consider your input. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
10. D

    Dante

    Caribbean

    1 review

    5.0

    1 review

    Dined on 9 August 2024

    1. Overall 5
    2. Food 1
    3. Service 5
    4. Ambience 5

    Didn’t eat just drinks. Service was amazing. Drinks and conversation sublime. Spoilt by the massive tv by the door. You can’t help but loose the vibe with the TV. Awful.
    

    Four WallsResponded on 27 August 2024

    Thank you for the feedback, Dante! We apologize that you did not enjoy the TV as part of the atmosphere and we will look into this. We hope you join us again soon!
    

    Is this helpful?

    Report