Fox CityPlace

Review summary

1. C

   Crystal

   VIP

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went in for a birthday ended up staying until late night. Karaoke was a blast. Had such a great time. Prices are very reasonable and food was great. I ended up eating the chicken Alfredo and it was amazing.
   

   Fox CityPlaceResponded on 29 November 2024

   Hi Crystal, Thank you so much for celebrating a birthday with us and for sharing your experience! We're thrilled to hear you had such a fun night with karaoke—it’s always a highlight for our guests. It’s also great to know you enjoyed the Chicken Alfredo; it’s one of our favourites too! We hope to welcome you back soon for more good food, great vibes, and maybe another karaoke session! Cheers, Allison Fox CityPlace
   

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2. M

   Mike

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on 19 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Found their meal portions really small. Ordered the Smash Burger and Fries and it wasnt much bigger than a $3 McDonalds cheeseburger. It tasted decent, but was so small and I expected more. There weren’t a lot of fries either. My wife and I ordered ginger ales and it come in a smallish glass with 3/4 full of ice. I had to keep asking for refills and eventually said no ice. The prices weren’t too bad for a downtown restaurant, maybe keeping the portions that small helps keeps the consumer costs down. I was disappointed. Won’t go back.
   

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3. S

   Steve

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 23 September 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great night for the Trivia Night. Great host. Food and drink was awesome, acoustics questionable, service started poor but was good in the end.
   

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4. P

   Paul

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on 9 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Crystal was exceptional. Fast, friendly and one of the most positive persons I have ever met. Love this guy lace. Would definitely return.
   

   Fox CityPlaceResponded on 29 November 2024

   Hi Paul, Thank you so much for your kind words! We’re thrilled to hear Crystal made such a positive impression—she truly embodies the hospitality we aim to deliver. We’ll be sure to share your compliments with her! We’re so glad you enjoyed your visit and can’t wait to welcome you back again soon. Cheers, Allison Fox CityPlace
   

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5. K

   Kaitlynn

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 23 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Amazing food. Great atmosphere. First time at the Fox Cityplace and definitely will be coming by again.
   

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6. R

   Rebecca

   Toronto

   1 review

   1.0

   1 review

   Dined on 15 August 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   This was the slowest service I’ve ever experienced and it was not very busy. Also, multiple things forgotten including drinks ordered and a meal ordered. I would not recommend this place to anyone.
   

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7. S

   Subrina

   Toronto

   4 reviews

   3.0

   4 reviews

   Dined on 7 August 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   It wasn’t very busy but I had to find a server after waiting for a while. My drink (whisky) had a fly in the glass so I had to send it back and the new glass wasn’t very clean. I did enjoy the live music but I hope the staff pays a little more attention to the patrons rather than chatting in groups at the front of the not so busy restaurant. It’s a good meet up space for the neighbourhood but just needs a little more attention to detail.
   

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8. D

   Deandra

   Toronto

   1 review

   3.0

   1 review

   Dined on 2 August 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Good food. Service needs some improvement to better support their waiters/waitresses.
   

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9. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on 1 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dropped in for a drink, and ended up staying till close. Had the Alfredo pasta, chef’s kiss. They had live music, and was told they have live music almost every night. Will be back again and will be recommending to my friends!
   

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   Fox CityPlaceResponded on 29 November 2024

   Hello, Thank you for stopping by and sharing your amazing experience! We're so glad you enjoyed the Alfredo pasta—it’s definitely a favourite here. It’s great to hear the live music kept you entertained all night, and yes, we do feature live music regularly! We can’t wait to welcome you back, and we truly appreciate you recommending us to your friends. See you again soon! Cheers, Allison Fox CityPlace
   

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10. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on 20 July 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4

    Food took over an hour to arrive, drinks only arrived after multiple reminders that we still hadn't received them. Some of our parties food was delicious, some was not. For example the bacon on the chicken club was raw/undercooked and when it was brought to the wait staffs attention, there was no offer to make it right. The staff was clearly overwhelmed by the number of diners.
    

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