Francesca - Lincolnwood

Review summary

1. C

   Christopher VIP

   Chicago15 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and very good service. Will absolutely be back.
   

   Is this helpful?

2. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food great experience would recommend will try again
   

   Francesca - LincolnwoodResponded 1 day ago

   Thank you so much for your kind words! We’re thrilled to hear you had a great experience and enjoyed the food. We truly appreciate your recommendation and can’t wait to welcome you back for another visit. See you again soon! -Management Team
   

   Is this helpful?

3. OT

   OpenTable Diner VIP

   Chicago5 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We weren’t seated until 30 min after our reservation with barely an apology and no offer of a complimentary appetizer or anything. They were out of bread. They were out of the wine and chicken one of our friends wanted to order. As we were being seated I asked if we could sit at one of the vacant tables nearby that might’ve been a little more protected from the noise because my husband is hard of hearing (which I also asked for in our reservation)l notes), the hostess said the tables were being saved for a party of 12. That turned out to be a lie. 3 separate parties of 4 were seated at those tables.
   

   Francesca - LincolnwoodResponded 1 day ago

   Thank you for sharing your feedback. We sincerely apologize for the poor experience you had during your visit. We understand how frustrating it must have been to wait 30 minutes past your reservation time, especially with the additional issues regarding unavailable items and the seating arrangements. That’s certainly not the level of service we aim to provide, and we regret that we fell short in accommodating your needs. We will be addressing the concerns you’ve raised with our team to ensure better communication and more attention to our guests' specific requests in the future.We truly value your feedback, as it helps us identify areas for improvement.
   

   Is this helpful?

4. D

   David VIP

   Chicago6 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was really great, as usual. However, we had a 7 pm reservation on a Saturday night, but were not seated until 7:30. Seems there must be a system problem--like they are over-booking.
   

   Francesca - LincolnwoodResponded 1 day ago

   "Thank you so much for your kind words! We’re thrilled to hear you enjoyed your meal with us. We sincerely apologize for the wait and understand how frustrating it can be when you're eager to enjoy your dining experience. We're continuously working to ensure we manage reservations more efficiently, and your feedback helps us improve. We hope to welcome you back soon for a smoother, even more enjoyable visit. Grazie again for choosing us!" -Management Team
   

   Is this helpful?

5. L

   Laura VIP

   Chicago11 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   The portions were small and very expensive. It was over priced.
   

   Francesca - LincolnwoodResponded 1 day ago

   "Thank you for sharing your feedback. We’re sorry to hear that you didn’t feel your meal offered the value you expected. We take pride in using high-quality ingredients and preparing each dish with care, which can sometimes reflect in the pricing. However, we genuinely appreciate your comments and will make sure to pass them along to our team for consideration. We hope you’ll give us another chance in the future to provide a more satisfying experience." -Management Team
   

   Is this helpful?

6. K

   Kris VIP

   Chicago82 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We really enjoyed the restaurant week offerings. The beet appetizer and apple crisp like dessert in particular were outstanding. The service was also great. The only piece of constructive feedback is the size of your two top tables. They are tiny and don't work well for much more than a drinks and small plates.
   

   Is this helpful?

7. TM

   TinaM

   Chicago4 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had wonderful food and service!! Hosting my daughters Bridal Shower there in May and can’t wait
   

   Francesca - LincolnwoodResponded 1 day ago

   Thank you so much for your wonderful review! We’re so happy to hear you enjoyed the food and service. We’re beyond excited to host your daughter’s bridal shower in May and can’t wait to help make it a special day! Looking forward to seeing you again soon and celebrating such an exciting occasion with you! -Management Team
   

   Is this helpful?

8. D

   Donald

   Chicago9 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Mia Francesca has a limited menu, which is one of its drawbacks, in my opinion. I'd like to see soup on the menu, for example, and a greater variety of dessert options. The quality of the food is good, and the kitchen uses fresh ideas to make the meal interesting. We visited for Restaurant Month and took advantage of the Prix Fixe menu. It had several delicious options of which our party took full advantage. The service has always been attentive and pleasant at Mia Francesca. However, if you're looking for a quiet dining room, you may decide to go elsewhere. Also, covered parking is limited, though there is a free valet service. Overall, a good value for a fine meal!
   

   Is this helpful?

9. H

   Hynita VIP

   Chicago38 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Food, Server, and Services were all great! The food especially was delicious!!!
   

   Francesca - LincolnwoodResponded 1 day ago

   Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you enjoyed the food, service, and overall experience. It means the world to us that you found everything delicious! We can’t wait to welcome you back for another great meal soon. Grazie! -Management Team
   

   Is this helpful?

10. E

    Evelyn

    Chicago1 review

    5.0

    Dined on 27 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had my birthday dinner here and the service was great and the food was even better! Great ambiance and drinks! Loved it!
    

    Francesca - LincolnwoodResponded 1 day ago

    Thank you so much for celebrating your birthday with us! We’re thrilled to hear that you enjoyed the service, food, ambiance, and drinks. It means a lot to us that you had such a great experience. We hope to welcome you back soon for another fantastic meal and celebration. Cheers to many more birthdays and special moments! -Management Team
    

    Is this helpful?