Frankenmuth Bavarian Inn Restaurant

Review summary

1. R

   Russell

   Indiana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and good atmosphere. We always do the Family Dinner and the sides, salads and chicken are amazing. Year in and year out for decades, it’s one of our families favorite.
   

   Is this helpful?

   Report
2. J

   Jaquette

   Naples

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Long wait for service food took a while to come check took a while to come had chicken thighs to wife very tough very disappointed
   

   Is this helpful?

   Report
3. S

   Sheryl

   Detroit

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had the best waitress we have ever had in all the years we have gone. Her name was Autumn. She was very attentive to our family. Our grandchildren even made a comment on her. Enjoyed the whole experience.
   

   Is this helpful?

   Report
4. A

   Alex

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alexandrea (Alex) was our server. Outstanding service. Prompt and polite. Food was REALLY good!! Highly recommend Bavarian Inn!
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Greater Boston

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Two years in a row we had made reservations for a larger party with two young kids (on a weekday before 12:00). Last year, we were not seated until well beyond our reservation time. Anyone with little kids knows that’s not ideal. I mentioned that when confirming today’s reservation. I was assured it wouldn’t be an issue. Lo and behold, we were not seated on time again and we were told our waitress wasn’t there yet. Having worked in food service at one point in my life, it seems really weird that a table would be “given” to a staff member who wasn’t there prior to the reservation beginning. The waitress was nice, but it took too long for us to get our food - almost an hour after we ordered. I came prepared with activities and snacks for the kids, but that only goes so far. What I had hoped was just a fluke last year seems to be standard for them now and it’s pretty likely we will go back. In addition, the food wasn’t that good.
   

   Frankenmuth Bavarian Inn RestaurantResponded 3 days ago

   Thank you for taking the time to share about your most recent experience. I’m so sorry to read that you were not served in a timely fashion again this year! We would appreciate the opportunity to talk with you in person about your visit and to make things right. Please call at your earliest convenience and ask for a Manager on Duty. 800-228-2742. We look forward to hearing from you soon. Thank you again.
   

   Is this helpful?

   Report
6. H

   Hope

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Meet family for lunch at Bavarian Inn 4 times a year. Wouldn't go elsewhere. Great selection of food. The waitress/waiter let's us sit & visit after our meal. That means a lot to us.
   

   Frankenmuth Bavarian Inn RestaurantResponded 3 days ago

   Thank you for your kind review, Hope! We appreciate the feedback and your business. We look forward to serving you and your family again sometime soon!
   

   Is this helpful?

   Report
7. N

   Noah

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Moldy white bread in starter. Girlfriend mortified.
   

   Frankenmuth Bavarian Inn RestaurantResponded 3 days ago

   Thank you for taking the time to share about your most recent experience. I’m so sorry to read that you were served substandard bread. We would appreciate the opportunity to talk with you in person about your visit and to make things right. Please call at your earliest convenience and ask for a Manager on Duty. 800-228-2742. We look forward to hearing from you soon. Thank you again.
   

   Is this helpful?

   Report
8. M

   Marc

   Detroit

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   very nice place, love the work uniforms,nice staff!
   

   Frankenmuth Bavarian Inn RestaurantResponded 3 days ago

   Thank you for your kind review, Marc! We appreciate the feedback and your business. We look forward to serving you and your family again sometime soon!
   

   Is this helpful?

   Report
9. C

   Carrie

   Cleveland

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing, even the accordion playing
   

   Frankenmuth Bavarian Inn RestaurantResponded 3 days ago

   Thank you for your kind review, Carrie! We appreciate the feedback and your business. We look forward to serving you and your family again sometime soon!
   

   Is this helpful?

   Report
10. G

    Georgiana

    Cleveland

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Second time at Bavarian Inn and loved it. Also tried Zehnder's this trip and preferred Bavarian Inn much more! The food was better, more affordable, and the atmosphere was better overall.
    

    Frankenmuth Bavarian Inn RestaurantResponded 3 days ago

    Thank you for your kind review, Georgiana! We appreciate the feedback and your business. We look forward to serving you and your family again sometime soon!
    

    Is this helpful?

    Report