Frankenmuth Bavarian Inn Restaurant

Review summary

1. T

   Tanya

   Detroit

   6 reviews

   1.0

   6 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Took two hours from start to finish with dinner. Yes it was busy but guests were seated after us and leaving before us. The wait was unacceptable and very small portions for a family of four.
   

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2. B

   Barbara

   Detroit

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I would prefer a phone call to discuss versus a public review. Thanks!
   

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3. B

   Brad

   New York City

   3 reviews

   vip
   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time…. Is was great. We will definitely be back!
   

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4. D

   Deborah

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server Mathias was very attentive. All food was amazing! Hats off to the chefs!
   

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5. R

   Russell

   Indiana

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service and good atmosphere. We always do the Family Dinner and the sides, salads and chicken are amazing. Year in and year out for decades, it’s one of our families favorite.
   

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6. J

   Jaquette

   Naples

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Long wait for service food took a while to come check took a while to come had chicken thighs to wife very tough very disappointed
   

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7. S

   Sheryl

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had the best waitress we have ever had in all the years we have gone. Her name was Autumn. She was very attentive to our family. Our grandchildren even made a comment on her. Enjoyed the whole experience.
   

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8. A

   Alex

   Detroit

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alexandrea (Alex) was our server. Outstanding service. Prompt and polite. Food was REALLY good!! Highly recommend Bavarian Inn!
   

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9. OT

   OpenTable Diner

   Greater Boston

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Two years in a row we had made reservations for a larger party with two young kids (on a weekday before 12:00). Last year, we were not seated until well beyond our reservation time. Anyone with little kids knows that’s not ideal. I mentioned that when confirming today’s reservation. I was assured it wouldn’t be an issue. Lo and behold, we were not seated on time again and we were told our waitress wasn’t there yet. Having worked in food service at one point in my life, it seems really weird that a table would be “given” to a staff member who wasn’t there prior to the reservation beginning. The waitress was nice, but it took too long for us to get our food - almost an hour after we ordered. I came prepared with activities and snacks for the kids, but that only goes so far. What I had hoped was just a fluke last year seems to be standard for them now and it’s pretty likely we will go back. In addition, the food wasn’t that good.
   

   Frankenmuth Bavarian Inn RestaurantResponded 4 days ago

   Thank you for taking the time to share about your most recent experience. I’m so sorry to read that you were not served in a timely fashion again this year! We would appreciate the opportunity to talk with you in person about your visit and to make things right. Please call at your earliest convenience and ask for a Manager on Duty. 800-228-2742. We look forward to hearing from you soon. Thank you again.
   

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10. H

    Hope

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Meet family for lunch at Bavarian Inn 4 times a year. Wouldn't go elsewhere. Great selection of food. The waitress/waiter let's us sit & visit after our meal. That means a lot to us.
    

    Frankenmuth Bavarian Inn RestaurantResponded 4 days ago

    Thank you for your kind review, Hope! We appreciate the feedback and your business. We look forward to serving you and your family again sometime soon!
    

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