Gardenia Los Gatos

Review summary

1. y

   yunhee

   San Francisco2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   So so so so salty food I ever eaten. It was cheese something
   

   Is this helpful?

2. J

   Jessica

   Central Coast2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Easy Busy Saturday brunch reservation. They didn’t have any more indoor seating available but outdoor seating was gorgeous. Service was friendly & faster than expected for the brunch rush. Unique coffee choices & fresh food. Lovely atmosphere. Highly recommend!
   

   Is this helpful?

3. p

   patricia

   San Francisco3 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Pleasantly surprised. The food was good and nicely presented. Cuddos to the kitchen. Staff was awesome. Courteous, prompt and friendly.
   

   • 
   • 

   1 person found this helpful

4. A

   Anatoliy

   San Francisco14 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great services and great food. We had breakfast to celebrate a birthday for my mother in law. All of us: our kids and grandkids, and the birthday lady were happy with service and the food.
   

   Is this helpful?

5. M

   Martha

   San Francisco49 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   The newly opened Gardenia has lovely decor and ambiance. Quiet enough you can actually converse with your dinner partner. My husband and I enjoyed cocktails and a shared salad. He liked his scallops but I do not recommend the "moules frites." The fries were put into the mussel broth, rendering them of course soggy. Why do that? What a waste - but I guess I didn't need to eat those fries anyway. Prices are high for the quantity and quality received.
   

   Is this helpful?

6. Q

   Quinton VIP

   New York City6 reviews

   2.0

   Dined on 8 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   I haven’t had a need to write a bad review this much in a while so I’ll break it down: Upon walking in, the hostess was so disinterested in seating us I thought she was gonna hand us menus and point at a table. If she had sat us at a larger table like I requested on OpenTable I’d have not written this but I’m 6’8” and we were sat in the smallest 2-top in a corner possible. It took way too long for someone to approach our table for a drink order especially considering that there were only 3 tables sat on a Friday night. Our server spent a lot of time chillin at the bar btw. Best part is that the food was very good. Worth the $? No, not really. Crab beignets were delicious when hot but went downhill quickly. First bites delicious all around but didn’t finish. Especially frustrating when a $26 appetizer was delivered with no plates for us. I had to waive down our server to get some and the app was sitting there for a good 5 minutes getting cold which is not ideal at all with beignets. Water was topped off 5 times before it was half empty (thank you!) but then sat empty for a good 10+ minutes next to my empty old fashioned (cocktails were delicious). I had to call over the server helping the couple next to us asking for him to get our server to come check on us. We finally got to order another drink but our entrees came first. For the ambiance, location, and prices, we expected more. I don’t think it was due to one server. So many people walked by us with me looking around for help. When a manager did come check on us during entrees it felt like it was triage. Too little too late. No feedback on desserts since they didn’t even offer. I’m guessing they heard me complaining to my girlfriend and assumed we weren’t interested. The live jazz was great. The ambiance is classy and lovely and we were excited to find a new go to for date night but we won’t be going back. For the prices they charge, service CANNOT be that bad.
   

   1 person found this helpful

7. J

   JIM

   San Francisco3 reviews

   1.0

   Dined on 8 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The facility is lovely, but it's too bad it's wasted on such high-priced and yet mediocre food. The octopus appetized was two pieces of very large tentacles more than an inch in diameter and tough. It was comped, but it is to be avoided. My wife's crab beignets seemed over-fried and had an unusual taste. My rabbit pasta was average at best and was topped with four dollops of garlicy something that did not go with the dish. And to top it off, the glasses of wine, probably five ounces were about $20 a pop and also quite mediocre. The staff was attentive but untrained. They left the filthy small plates from the appetizer for the whole meal, took silverware away before we were finished, but did refresh our water. The restaurant was lightly attended at 7 pm on a Friday night - we know why.
   

   1 person found this helpful

8. A

   Aniqa

   Sacramento1 review

   5.0

   Dined on 30 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The best customer service!! Like foreign hospitality
   

   • 
   • 

   Is this helpful?

9. S

   Steve VIP

   San Francisco4 reviews

   3.0

   Dined on 17 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   No, nothing about my experience my rating says it all
   

   1 person found this helpful

10. R

    Rae

    San Francisco2 reviews

    4.0

    Dined on 12 January 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    Food was great. Nook was great. Service was very slow but very sweet and helpful.
    

    Is this helpful?