Garrison Oak Steakhouse

Review summary

1. J

   Jeff

   Western KY

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding prime rib!!! We loved our dinner there.
   

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2. T

   Teresa

   Nashville

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An absolute dining pleasure! Everything at Garrison Oak is top notch. The service, the ambiance, the steaks, all outstanding and we highly recommend! Don’t pass on the desserts.
   

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3. B

   Bill

   VIP

   Chicago

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great meal here. The service is too notch, and it’s a great value
   

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4. S

   Sonya

   Unspecified

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our 30th Anniversary with an amazing filet mignon steak cooked perfectly! I highly recommend!!
   

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5. K

   Kim

   Unspecified

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the waitress Bri and to the nice lady that made sure our water glasses were always full these girls were amazing. The food was (chef’s kiss). Garrison Oak is our families favorite restaurant to have a nice Adult evening.
   

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6. F

   Frank

   Nashville

   1 review

   1.0

   1 review

   Dined on 17 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waiting time was terrible even with a reservation waited over 35 minutes for a table. Hostess was useless.
   

   Garrison Oak SteakhouseResponded on 19 February 2025

   Hey Frank, We're really sorry to hear about your experience at Garrison Oak Steakhouse. We understand how frustrating waiting can be and we're sorry we didn't meet your expectations in this regard. We're also disappointed to hear that our hostess was unable to assist you. We strive to provide excellent service and it seems we fell short this time. We appreciate your feedback and we'll certainly use it to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team
   

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7. W

   William

   Miami

   4 reviews

   4.0

   4 reviews

   Dined on 16 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service as always was very good even though they were short staffed. I ordered the Queens cut prime rib cooked to medium. The meat was cooked past medium with no slightly pink center. Generally not a problem, but the seasoning was so heavy and salty that it made it not enjoyable to eat. We will be back again and hopefully things will be straightened up in the kitchen.
   

   Garrison Oak SteakhouseResponded on 19 February 2025

   Hello William, Thank you for taking the time to share your feedback. We're glad to hear that you found our service good, even during a busy time. We apologize for the issues you experienced with your Queen cut prime rib. We strive to deliver a great dining experience, and we're sorry that we fell short this time. We will definitely look into this matter and ensure it doesn't happen again. We look forward to welcoming you back soon. Best regards, The Management Team
   

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8. T

   Tammara

   Western KY

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at this restaurant and it was absolutely amazing! The restaurant is beautiful, the noise level was low, and the ambience was just right. From the time we got there until we left, service was exceptional and all staff was friendly and accommodating. From the appetizers to the main entrees, even the rolls, were cooked to perfection. We've been to a lot of steakhosues, but this ine is the first where the prime rib was cooked evenly all the way through and was the exact temperature we requested. Garrison Steakhouse is now our #1 steakhouse.
   

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9. C

   Cathy

   Western KY

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always it was fantastic. Service was great and food was amazing.
   

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10. K

    Kristen

    Indiana

    1 review

    1.0

    1 review

    Dined on 15 February 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    Food was mediocre at best. Not at all what I expected at the price point. Everything was medium quality frozen/premade food. We dined Valentine’s Day for the prix fixe menu which sounded very good. Our “special” mixed drinks (Pillow Talk-vodka with chambourd and frozen raspberries) were basically a daiquiri with huge chunks of ice. The appetizers-one was low quality, barely any flavor (fried green tomatoes) and the other was very good (burnt ends). After that we should have gotten our salad course. We didn’t. They delivered our entree next and we told them we hadn’t received our salads yet. They took our filets back to the kitchen to sit and brought our salads. I had taken two bites of my salad when they returned with our filet entrees and bumbled around to pull up another 2-top table to place them since there was no room in our tiny table for both salad and steak plates. . The potatoes and asparagus sides were cold and the steaks were lukewarm warm when they arrived. It continued to get colder as we tried to finish the salads. The manager came at the request of the sweet server since she knew what was happening was wrong. The manager offered to send the entrees back when I informed her I would not be eating anything returned from that kitchen (we could see the kitchen staff goofing around). She said she would take care of it. We didn’t eat our entrees and ate the dessert course. When the bill arrived, they took $30 off the total ($75 per person for the meals and $14 per drink-$178 total before tax/gratuity) and she only removed $15 per person of the $75 for an entree we didn’t eat. We brought it home and will warm it in the microwave. They are attempting to be a higher end restaurant for the area, but are desperately missing the target. We won’t ever be back, but hopefully they might see this and try to improve their quality of food and service. I tried something local and made a mistake. I’ll gladly pay more in Nashville for better quality of food and service.
    

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