Garrison Oak Steakhouse

Review summary

1. s

   steve

   Nashville

   18 reviews

   4.0

   18 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Everything was good except one person's steak was not cooked correctly. When the waitress asked how everything was we told her and she took the steak back to finish it. It took 20 minutes to get the steak from medium rare to medium. We found out why when the steak was brought us by a chef who said they cooked an entire new steak. They did not ask us if we wanted to wait that long.
   

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2. OT

   OpenTable Diner

   Western KY

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best prime rib I have ever eaten. It was fantastic. My wife got the filet and it was cooked perfect. We got the crab cakes as an appetizer and they were great. For dessert we got the lava cake it was fantastic. Really overall fantastic experience. We will be back.
   

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   Garrison Oak SteakhouseResponded 7 days ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed our prime rib and crab cakes, and that your wife's filet was cooked to perfection. It's wonderful to know that you had a fantastic experience overall at Garrison Oak Steakhouse. We appreciate your high ratings for our food and service. We look forward to welcoming you back soon!
   

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3. M

   Michael

   Western KY

   2 reviews

   4.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was outstanding. The wait was long (even with reservations) considering there were not an overwhelming volume of patrons. Server did best she could but dining in an area far from kitchen. It’s a bit high priced but the food was excellent!
   

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   Garrison Oak SteakhouseResponded 7 days ago

   Hello MichaelI, Thank you for your review and for choosing Garrison Oak Steakhouse. We're thrilled to hear that you enjoyed our food and found it to be outstanding. We understand that the wait time was longer than anticipated and we apologize for any inconvenience it may have caused. We're continuously working on improving our service to provide the best dining experience for our guests. We appreciate your understanding and look forward to serving you again soon. Best regards, The Management Team
   

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4. L

   Linda

   Nashville

   1 review

   5.0

   1 review

   Dined on 12 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The host Carlos is very knowledgeable and our server was amazing. Our food was delicious. We always enjoy dining here.
   

   Garrison Oak SteakhouseResponded 7 days ago

   Hi, Thank you so much for your kind words and the fantastic 5-star rating! We're thrilled to hear that you had such a great experience at Garrison Oak Steakhouse. It's wonderful to know that our team's knowledge and service made your visit enjoyable. We're also glad to hear that you enjoyed our delicious food. Your feedback means a lot to us and we look forward to serving you again soon. Best regards, The Management Team
   

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5. P

   Phillip

   Charleston

   1 review

   4.0

   1 review

   Dined on 9 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good but we ordered chimichurri for my wife’s steak and someone (not our waitress, presumably from the kitchen…maybe the food runner) came and let us know they were out. We didn’t care for any of the choices he offered (some choices were ketchup, A1 sauce, and some other options that a low end budget restaurant might have…really!) and ended up with some au jus. We had a feeling our waitress didn’t know so we told her they were out and in fact she was unaware. She immediately made it right by bringing us some garlic butter which paired great with the filet mignon. When the food and beverage manager came by we told him they were out and he was also unaware. We don’t care for the wait staff wearing jerseys. It takes away from fine dining experience. My thoughts as a customer: 1) why were you out in the first place. 2) why wasn’t the waitress made aware to notify the customer before they ordered it, 3) the waitress should have the one to notify the customer not the food runner, 4) why isn’t information like this immediately passed onto the wait staff and the manager on duty. Overall, we still like the steakhouse but hope some fine tuning can be done.
   

   Garrison Oak SteakhouseResponded on 11 December 2024

   Thanks for visiting us. We apologize for the mix-up with the chimichurri and the confusion about our out of stock items. This specific night, we ran out of chimichurri during service. We're always looking to improve and your feedback is valuable to us. We will definitely ensure we work harder on ensuring our team has all necessary information as soon as possible. We hope that despite this experience, we'll have another chance to serve you better in the future.
   

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6. F

   Frances

   Fort Lauderdale

   1 review

   4.0

   1 review

   Dined on 8 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall I enjoyed myself. Food selection was great and ordered steak cuts with mashed potatoes and Cesar salad; champagne as my drink selection. Strawberry shortcake for dessert. Great host - Carlos and server - Carleesa (misspelled for sure) Ambiance was great. However, food was served with delay and cold. I originally ordered a Bellini champagne (no one knew what it was) so I had to order a mimosa instead; mostly orange juice not champagne. I planned for a great night out so I didn’t return or complain about anything. Because of the good things of my first visit I will visit again hopefully it will be better.
   

   Garrison Oak SteakhouseResponded on 11 December 2024

   Thanks for the feedback! We're thrilled to hear you enjoyed your visit to Garrison Oak Steakhouse. It's great to know that our food selection and service met your expectations. We apologize for the delay and the issue with the food. We appreciate your patience and understanding, and we're committed to improving. We look forward to welcoming you back for an even better experience!
   

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7. P

   Pam

   VIP

   Acapulco

   6 reviews

   5.0

   6 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My favorite place to eat in Clarksville area. Always great food and service.
   

   Garrison Oak SteakhouseResponded on 11 December 2024

   Hi, Thank you so much for your wonderful review and for giving us a perfect rating! We're thrilled to hear that our food and service continue to meet your expectations. We strive to provide our guests with the best dining experience possible, and your words truly made our day. We look forward to serving you again soon at Garrison Oak Steakhouse. Best regards, The Management Team
   

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8. C

   Collette

   Orlando

   1 review

   5.0

   1 review

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here for my son’s birthday as he was visiting for the Holidays from New York. He has a very picky pallet and he was very impressed by the food and wine selections. We had to start, the king crab with a vegetable medley of corn and edamame with a succulent sauce. He had Chilean Sea Bass, his girlfriend had the Salmon and I had the Prime Rib, cooked medium and it was so flavorful it did not need any steak sauce. We also had the fall vegetable medley and asparagus, again, extremely delicious! We topped it off with a bottle of red wine. Meal was satisfying and our waitresses was very attentive.
   

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9. P

   Patrick

   West Palm Beach

   3 reviews

   5.0

   3 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We attended the buffet dinner on Thanksgiving day. I was pleasantly surprised. The food was good. Tenderloin with red wine reduction was excellent. Turkey and gravy was also good. Service was excellent. Thank you for taking care of our family.
   

   Garrison Oak SteakhouseResponded on 11 December 2024

   Thanks for visiting us! We're thrilled to hear that you enjoyed your Thanksgiving buffet meal at Garrison Oak Steakhouse. It's great to know that our tenderloin with red wine reduction, turkey and gravy, and service all met your expectations. We strive to provide a memorable dining experience for our guests and your kind words are a testament to our efforts. We appreciate your feedback and look forward to serving you and your family again soon!
   

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10. J

    Jill

    VIP

    Nashville

    4 reviews

    5.0

    4 reviews

    Dined on 28 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thanksgiving dinner was excellent. Food and service were great.
    

    Garrison Oak SteakhouseResponded on 11 December 2024

    Thanks for the review, Jnashville! We're thrilled to hear that you enjoyed your Thanksgiving dinner at Garrison Oak Steakhouse. It's wonderful to know that our food and service met your expectations. We strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to serving you again soon!
    

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