Gordon Ramsay Hell's Kitchen - Washington DC

Review summary

1. J

   James

   Washington DC

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Terrible experience for our anniversary! They overcooked both steaks, so mash potatoes got cold and they didn’t bring fresh ones. My husband ate his waiting for steak. They didn’t have steak sauce but offered some gravy yuck and weird then charged us $3. They offered water and charged us. The waitress was below average didn’t check on food when brought to table so my husband had to get up to find help for over cooked steaks. No discount, no dessert, over cooked food and cold food. Manager came out did nothing. Sad and pathetic standards for Gordon Ramsay I would be embarrassed.
   

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2. R

   Robert

   Greater Boston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10. Everything was perfect. They should have private rooms to make love to that Wellington.
   

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3. D

   Dee

   San Diego

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   Location and atmosphere are great. Beef Wellington delicious.
   

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4. B

   Brian

   Washington DC

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The food was ok. Not great like expecting it to be, but just ok. I’ve had a better steak elsewhere. The entree does not come with any side items, and the side item we did order was once again, ok. I will say they nailed the Caesar salad. It was delicious! Our server was very attentive in the beginning but really faded out towards the end. They will add a 20% service charge to your bill. Unsure what that’s for. The $300 bill was not worth it. You definitely pay for the experience of eating there. Not the food.
   

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5. r

   robert

   VIP

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This did not disappoint. We can’t say enough good things. The food and service were perfect.
   

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6. L

   Laura

   Caribbean

   9 reviews

   3.0

   9 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Ambience was good, service was very good. Everyone was quite nice. The food was shockingly not that impressive, specially for the price being paid. It is definitely going there more for the experience and because it’s one of Ramsays restaurants. We had for appetizers the lobster risotto and the scallops. The scallops definitely recommend the risotto was not cook consistently and lacking flavor. For entree we had the salmon and the beef Wellington, would recommend the salmon a bit more over the beef Wellington, but definitely had much better. Finally, for dessert had the toffee sticky pudding, if you like sweet then this is your dessert, it was sweet, over sweet, over even more sweet. Summary, eatable but not something I’d go for again. It was more of a once in a lifetime experience.
   

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7. M

   Michele

   Washington DC

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The desserts were amazing! The staff were really wonderful as well. It was a fun experience. I can’t say that I’ve ever paid so much for a dinner for five people! It was definitely fun and I’m glad we went.
   

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8. A

   Alex

   Washington DC

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The business seemed unfamiliar with 3rd party vouchers and how it worked, had it been explained my purchase price would be deducted from the total bill I would have ordered differently. The waitress left to “figure it out” but never explained it upon return so my date and I both got the prix fixe 3-course meal. Our waitress wore a face mask making it incredibly difficult to understand her with all of the noise in the building. I did not enjoy 2 of the 3-course meals provided leaving me largely underwhelmed at the $115 price tag. An erroneous $59 “Other” line got added to my bill. The gouda Mac’n’cheese was pretty good. The Lobster Risotto was by far the best dish we had! All in all, for the price paid ($400+ for 2) it was a cool experience but not one that warrants a return visit.
   

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9. R

   Richie

   Hawaii

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Overall great service all around. Host and waitress were very accommodating, however just need to be on top of refilling water especially while eating a wonderful dinner. Gordon Ramsay, you got to try my wife, Richie's filipino Desserts and cooking (Instagram: FlavoriteBite)! She may be able to teach your chefs to elevate their dishes a slight bit more! ;-) Beef Wellington was on point except the filling, sticky toffee pudding was excellent among all the desserts we've tried. Prime rib not too bad, mac 'n cheese was ok, crispy salmon very well done and tasty! Overall not too bad for our family's first time together at this location (MD). Keep up the excellent work chefs!
   

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10. D

    Diana

    Baltimore

    2 reviews

    4.0

    2 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    I just want to start off by saying the food was amazing and well worth the visit! My only tiff with my experience here was that we didn’t feel like we had any priority compared to another table that was served by the same waiter. I’m not trying to say that we are important people, but this was our first time here and I would think that you would give the same energy to each table you serve and not treat one a different way compared to others. Will this make us not return? No, I will definitely want to return, but will only hope we get a different waiter.
    

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