Grand View Hotel, Bowen

Grand View Hotel, Bowen reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Georgina

   Sunshine Coast1 review

   3.0

   Dined on 11 May 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   Unfortunately I had to send my lunch back as it was not edible. They gave me another dish which I did enjoy but the whole experience was disappointing and we had to wait for quite a while to be served and then I needed to wait for a replacement meal
   

   Grand View Hotel, BowenResponded on 12 May 2025

   Hi Georgina, Thank you for sharing your experience with us. We're truly sorry to hear that your initial meal didn't meet expectations. While we are glad you enjoyed your replacement meal, we understand that the overall experience fell short. We value your feedback and are committed to improving our service. We hope to have the opportunity to provide you with seamless and enjoyable visit in the future. Kind regards, Team GVH.
   

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2. B

   Bryce

   Gold Coast2 reviews

   5.0

   Dined on 24 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great place, we had 3 dogs between us, table set with water for the dogs when we arrived. Asked staff for recommendation, we had the red Thai crocodile curry and the steak sandwich, both excellent. Service was quick and staff friendly. This is our third time here and it never disappoints. Thanks.
   

   Grand View Hotel, BowenResponded on 27 April 2025

   Hi Bryce, Thank you for taking the time to leave such a lovely review. We're thrilled to hear you felt so welcome and enjoyed your meals. We love having you visit and can't wait to see you again soon. thanks for your continued support! Cheers, Team GVH.
   

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3. S

   Shane

   Tropical North Queensland1 review

   5.0

   Dined on 22 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great staff were exceptional the overall pub was fantastic will be back for sure when on holidays
   

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4. M

   Megan

   Tropical North Queensland1 review

   3.0

   Dined on 12 April 2025

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 3

   Our food was tasteless and unfortunately not good. I also asked for a pick up service but was told No van was at a function transferring people ( we never saw the van at all )and maybe after that could use that was very disappointing as was visiting
   

   Grand View Hotel, BowenResponded on 16 April 2025

   Hi Megan, We're sorry to hear that your recent experience didn't meet your expectations. It was a particularly busy night, which may have impacted our courtesy bus availability, and we apologise for the inconvenience. We appreciate your feedback and will be sharing it with our team to help us improve. We hope you'll consider visiting us again in the future. Thank you for taking the time to reach out. Kind regards, Team GVH.
   

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5. s

   sally

   Tropical North Queensland1 review

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had two incredible waitresses at lunch today who promptly took our orders, delivered our drinks and food and could not have been more accomodating even though the kids wanted modifications on everything they ordered. The meals were so large none of us could finish them.
   

   Grand View Hotel, BowenResponded on 7 April 2025

   Hi Sally, Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear that our waitstaff made your experience special and went above and beyond to accommodate your needs. It's great to know you enjoyed the generous portions too! We look forward to welcoming you and your family back again soon. Cheers, Team GVH!
   

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6. T

   Terry

   Sunshine Coast1 review

   2.0

   Dined on 14 February 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was great, the drinks were cold , just the service when she took our food order she didn’t send it to the kitchen as we sat there for 1 1/2 hours waiting for it
   

   Grand View Hotel, BowenResponded on 17 February 2025

   Hi Terry, We're so glad you enjoyed the food and drinks, and we sincerely apologise for the delay with your order. As our team explained at the time, a system glitch caused by a brownout on Friday night affected some orders. We truly regret the inconvenience this caused, which is why we provided your meals free of charge as an apology. We always strive to provide the best experience and appreciate your patience and understanding. We hope to welcome you back again soon. Kind regards, Team GVH.
   

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7. L

   Linda

   Brisbane2 reviews

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great space and dog friendly without being in the street. Lovely courtyard and atmosphere. Great staff and well priced menu.
   

   Grand View Hotel, BowenResponded on 27 January 2025

   Hi Linda, Thank you for taking the time to share your feedback with us. We are so glad you enjoyed or courtyard and atmosphere - it is great to hear your furry friend felt welcome to! Out team is thrilled to know you appreciated the service and menu pricing. We look forward to welcoming you again soon! Cheers, Team SBH!
   

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8. T

   Tammy

   Melbourne1 review

   2.0

   Dined on 31 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Waiting over an hour for curiosity bus,. Had booking at 7.30pm arrived late (7.50)when ordering meals at 8pm, been told no scotch fillet, no crispy pork belly, no Thai curry.. it’s disappointing with having to eat something you don’t want. It was my daughters 18th birthday and been asked at 9.30pm for my son to leave as his under age, which I get that however we just got two desserts sent to our table to sing happy birthday and security asked him to leave the premises. As I explained to the security we are waiting for my daughter to return back from the bar to sing, then we will leave. Not ok to push out my family and friends when we are there to celebrate her milestone, then once again waiting for over another hour waiting for curiosity bus. Maybe look into having another bus to commute patrons. Never had this experience two years ago,, but won’t be back SORRY!!
   

   Grand View Hotel, BowenResponded on 17 January 2025

   Hi Tammy, Thank you for your feedback. We’re sorry to hear about the challenges you faced, especially on your daughter’s 18th birthday. We understand the frustration with delays and food availability. While we strive to keep stock levels consistent, there are times when this can be unpredictable, and we apologise for the inconvenience. We also appreciate your suggestion regarding the courtesy bus. While we aim to pick everyone up on time, delays can sometimes occur due to factors beyond our control. We’ll consider your feedback for future improvements. We’re also sorry you felt pressured to leave during your celebration. Thank you again for sharing your experience with us. Kind regards, Team GVH
   

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9. S

   Steve

   Tropical North Queensland1 review

   5.0

   Dined on 18 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We are from the USA so everything tastes a little different to us. However, in this case, different was very good!
   

   Grand View Hotel, BowenResponded on 22 December 2024

   Hi Steve, Thank you for your kind review! We are delighted to hear that you enjoyed your experience with us and found our flavours to be a pleasant and delicious change. It is always exciting to welcome visitors from around the world and we hope your time in Australia has been just as enjoyable as your meal! We hope you come visit again if you are every in the area. Cheers, Team GVH.
   

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10. A

    Ann

    Tropical North Queensland3 reviews

    4.0

    Dined on 10 December 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Service was friendly. Lots of smile from the waitress. Food was delicious
    

    Grand View Hotel, BowenResponded on 18 December 2024

    Hi Ann, We are delighted to read that you enjoyed the delicious food and that our team's friendly service and smiles added to your experience. Thank you for taking the time to share your experience with us - your feedback truly brightens our day. We hope to see you again in the near future. Cheers, Team GVH.
    

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