Granite City Food & Brewery - Kansas City

Review summary

1. M

   MaryAnn

   Kansas City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visit, and will definitely be back. From the time we walked in the door, we were greeted with friendly staff. We were well taken care of, the food was delicious and the bar tender/waitress were very helpful and knowledgeable. Great place with an awesome menu...something for everyone.
   

   Granite City Food & Brewery - Kansas CityResponded 1 day ago

   Hi MaryAnn, thank you for your amazing review! We're delighted to hear that you had a wonderful first visit and enjoyed our friendly staff and delicious food. Your kind words inspire us to keep providing great experiences for our guests. We look forward to welcoming you back for another visit soon! Cheers!
   

   Is this helpful?

   Report
2. M

   Mark

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was delicious and the wait staff was near perfect. The drinks were right on the money. The flatbread did not disappoint. We will definitely eat there again.
   

   Granite City Food & Brewery - Kansas CityResponded 5 days ago

   Thank you for the wonderful review, Mark! We're thrilled to hear that you enjoyed the delicious food, perfect wait staff, and fantastic drinks at Granite City Brewery. It’s great to know the flatbread met your expectations! Your positive feedback inspires our team to keep delivering great experiences. We can’t wait to welcome you back for another meal soon. Cheers!
   

   Is this helpful?

   Report
3. V

   Vonda

   Kansas City

   16 reviews

   vip
   3.0

   16 reviews

   Dined on 20 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Granite City just ain't as good as it use to be. Overall I had a great time.
   

   Granite City Food & Brewery - Kansas CityResponded on 21 October 2024

   Hi Vonda, Thank you for your feedback about your recent visit to Granite City Brewery. We're glad to hear that you had a great time overall, but we’re sorry to learn that your experience didn’t meet your expectations. We strive to maintain high standards, and your comments are valuable for helping us improve. We hope to provide you with a better experience on your next visit. Thank you for sharing your thoughts!
   

   Is this helpful?

   Report
4. K

   Kate

   Kansas City

   6 reviews

   5.0

   6 reviews

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing brunch buffet! Highly recommend!
   

   Granite City Food & Brewery - Kansas CityResponded on 14 October 2024

   Thank you for your amazing review, Kate! We’re thrilled to hear that you enjoyed our brunch buffet at Granite City Brewery. Our team works hard to provide delicious food and a fantastic experience, and your recommendation means so much to us. We can’t wait to welcome you back for another great meal soon! Cheers!
   

   Is this helpful?

   Report
5. d

   david

   Kansas City

   6 reviews

   vip
   1.0

   6 reviews

   Dined on 13 October 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Sunday brunch was cold and just not cooked well. The egg station didn’t know how to make anything but omelettes even though they were set up to make any type of eggs requested.
   

   Granite City Food & Brewery - Kansas CityResponded on 14 October 2024

   Hi David, Thank you for your feedback regarding your Sunday brunch at Granite City Brewery. I'm truly sorry to hear that your meal was served cold and that the egg station did not meet your expectations. This is not the standard we strive for, and your comments will be shared with our kitchen team to ensure improvements are made. We appreciate your input and hope you might consider giving us another chance to provide you with a better experience in the future. Best, Granite City Brewery Management
   

   Is this helpful?

   Report
6. P

   Penny

   Kansas City

   1 review

   5.0

   1 review

   Dined on 6 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Franklin was our waiter at Zona Rosa in KCMO. He was so sweet to my mother in law on her 89th birthday. Franklin always had our drinks filled to the rim. He even brought syrup to our table because we did not have enough from the buffet line. Franklin was the best!
   

   Granite City Food & Brewery - Kansas CityResponded on 11 October 2024

   Penny, thank you for your delightful review of Granite City Brewery! We're so pleased to hear that Franklin made your mother-in-law's 89th birthday special with his attentive service. Our team strives to create memorable experiences, and it’s fantastic to know Franklin went above and beyond to ensure your needs were met. We appreciate your kind words and look forward to welcoming you back for more great moments in the future! Cheers!
   

   Is this helpful?

   Report
7. D

   Donna

   San Antonio

   1 review

   5.0

   1 review

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a party of 18 and everything from the appetizers to dessert was fantastic!!! The waitress ( sorry I am horrible with names) was amazing. Thank you for making our evening so special.
   

   Granite City Food & Brewery - Kansas CityResponded on 11 October 2024

   Donna, thank you so much for your wonderful review of Granite City Brewery! We're delighted to hear that your party of 18 had a fantastic experience, from appetizers to dessert. It’s great to know that our waitress made your evening special. Your kind words truly inspire our team to keep delivering exceptional service. We look forward to welcoming you back for more memorable moments! Cheers!
   

   Is this helpful?

   Report
8. C

   Carl

   Kansas City

   60 reviews

   5.0

   60 reviews

   Dined on 25 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beer options are always fantastic; spinach/artichoke dip is fantastic; this place is great with lots of different food choices.
   

   Granite City Food & Brewery - Kansas CityResponded on 28 September 2024

   Hi Carl! Thank you for your fantastic review! We're thrilled to hear that you enjoyed our beer options and found the spinach/artichoke dip to be fantastic at Granite City Brewery. We take pride in offering a diverse menu to satisfy all tastes, and your feedback truly motivates our team. We can't wait to welcome you back for another great experience!
   

   Is this helpful?

   Report
9. a

   andrea

   Kansas City

   1 review

   4.0

   1 review

   Dined on 18 August 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We will be back had a great time celebrating our Anniversary at brunch
   

   Granite City Food & Brewery - Kansas CityResponded on 19 August 2024

   Thank you for sharing your experience! We're thrilled to hear that you had a great time celebrating your Anniversary at Granite City Brewery. It’s always special to be part of such memorable occasions. We look forward to welcoming you back for more wonderful moments in the future!
   

   Is this helpful?

   Report
10. b

    benn

    San Francisco

    1 review

    1.0

    1 review

    Dined on 20 July 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1

    Many tables not kept clean. Two the guests at our table received wrong food. Plus when sandwiches were corrected the same fries was brought instead of fresh fries so the fries were cold and had hardened. Napkins for the silverware was bathroom dispenser Napkins unprofessional looking. Service overall very low par.
    

    Granite City Food & Brewery - Kansas CityResponded on 26 July 2024

    Hello Benn, we apologize for the issues you encountered at Granite City Brewery. It's disappointing to hear about the cleanliness of the tables, wrong food orders, and unprofessional napkins. Your feedback is valuable, and we will address these concerns with our team to improve our service quality. Thank you for sharing your experience with us. We will continue to work on these things to improve for your next visit. Caleb White, General Manager
    

    Is this helpful?

    Report