Granite City Food & Brewery - Lincoln

Review summary

1. M

   Mike

   Omaha

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Prime Rib sandwich, and Chicken Alfredo, which both were delicious! Service was outstanding, and for a very fair price. They were definitely well staffed for Valentines Day. They even gave a Rose for my lovely wife. We did reservations online. Highly recommend!
   

   Granite City Food & Brewery - LincolnResponded 1 day ago

   Mike, thank you for taking the time to give us some feedback. I am so happy that the night went brilliantly and I hope that we will get the opportunity to impress again. Cheers!!
   

   Is this helpful?

2. B

   Beth

   Omaha

   1 review

   4.0

   1 review

   Dined on 2 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We visit Granite City for Sunday Brunch once a month. The majority of the time - everything is outstanding. Today - things were a little off. Empty serving dishes. Less fresh fruit than usual. Everyone has an off day - I'm hoping this was only that "an off day" and not a harbinger of things to come.
   

   Granite City Food & Brewery - LincolnResponded on 3 February 2025

   Hello Beth, first, let me apologize for the status of brunch this Sunday. As you already know that is not how we do things. In regard to the fruit, our food distributor gave us half of what we ordered, just pineapple and strawberries, which was equally frustrating for me, as we were forced to "make due". We were missing an individual that helps restock our line, but we still should have been better, and we will be. I do not like having "off days", so this one stings. Thank you for your support and for bringing this to our attention. When it is noticed by our loyal guests, it is much easier to coach our employees on the importance of our execution. I hope that we will get the opportunity to serve you again soon. Thanks again Beth, Cheers.
   

   Is this helpful?

3. T

   Torrance

   Washington DC

   3 reviews

   2.0

   3 reviews

   Dined on 1 February 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   The menu is misleading. Tout's breakfast is served 21 thirty but this location does not serve breakfast on any other day except for sunday brunch. Definitely not cool. When you search up something on the internet for a company this size it should be correct.
   

   Is this helpful?

4. T

   Ted

   Omaha

   7 reviews

   5.0

   7 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very minor problem, but Nathan and his crew (Server Cameron) took excellent care of us.  We’ve been fans of Granite City for two decades, and they never fail to exceed expectations. Great food, excellent service.
   

   Granite City Food & Brewery - LincolnResponded on 27 January 2025

   Ted, thank you for the kind words and the great review. I hope that we can continue to provide you and the rest of our guests, with excellent service, and maybe we will see you again soon. Thank you, Cheers.
   

   Is this helpful?

5. S

   Steve

   Chicago

   5 reviews

   2.0

   5 reviews

   Dined on 13 January 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Okay. Service was slow…it felt like they were definitely short staffed. Disappointing.
   

   Is this helpful?

6. L

   LaVonna

   Omaha

   1 review

   4.0

   1 review

   Dined on 1 January 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   The kitchen attempted to send out our entrees before we had finished our appetizers, then the entrees were cold when they brought them back out.
   

   Granite City Food & Brewery - LincolnResponded on 8 January 2025

   Hi LaVonna, thank you for your feedback! We're glad you took the time to leave us a review about your time at Granite City Brewery, and we apologize for the timing of your entrees and the issue with them being cold. Your experience is important to us, and we will take action to look into this matter to enhance our service. We appreciate you bringing this to our attention and hope to welcome you back soon for an improved experience! Please feel free to call and speak with a manager so that we can make this right for you. Service Team Granite City Brewery and Food 402 466 1900
   

   Is this helpful?

7. K

   Karen

   Omaha

   1 review

   5.0

   1 review

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious! First time making a reservation with opentable, it went very smoothly!
   

   Granite City Food & Brewery - LincolnResponded on 30 December 2024

   Hi Karen! Thank you for your wonderful review of Granite City Brewery! We're delighted to hear that you found the food delicious and had a smooth experience with your reservation. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic dining experience soon!
   

   Is this helpful?

8. S

   Shauna

   Omaha

   2 reviews

   5.0

   2 reviews

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great server, delicious food. We had a party of 7 with 5 kids and everything was efficient.
   

   Granite City Food & Brewery - LincolnResponded on 29 December 2024

   Hi Shauna! Thank you for your fantastic review of Granite City Brewery! We're thrilled to hear that you enjoyed your experience with our server and found the food delicious, especially with a party of seven. Your feedback is appreciated, and we will continue to focus on providing efficient and enjoyable dining experiences. We look forward to welcoming you and your party back soon! Granite City Brewery and Food Service Manager
   

   Is this helpful?

9. J

   Jeff

   VIP

   Vancouver

   10 reviews

   5.0

   10 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, had a good evening with friends and good food, our server was super friendly and bubbly, was a great dinner out .
   

   Granite City Food & Brewery - LincolnResponded on 23 December 2024

   Jeff, thank you for the kind words. We are very happy to hear that you had such a great time and we look forward to having you as our guest again soon. Cheers.
   

   Is this helpful?

10. A

    Alex

    Omaha

    1 review

    4.0

    1 review

    Dined on 19 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Asked for no jalapeño, even said it on receipt at end, came out with jalapeños. Not the type to complain so didn’t bring it up with waitresse
    

    Granite City Food & Brewery - LincolnResponded on 23 December 2024

    Alex, I am so sorry for the oversight. Being busy is no excuse for us to make such a silly mistake. I will definitely bring this to our team to remind them about our focus during lunch/dinner service. Thank you for the feedback and I know that we will get it right next time. Have a great Holiday. Cheers.
    

    Is this helpful?