Grind Greenwich

Review summary

1. C

   Charlotte

   London

   20 reviews

   4.0

   20 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Considering how quiet it was , the service was varying and not consistent. I thought as indicated that the cocktail club booking meant each cocktail was seven pounds this was not the case - The cocktails and food were nice
   

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2. G

   Georgia

   Dublin

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Yummy food with plenty of options & lovely service.
   

   Grind GreenwichResponded 4 days ago

   Thanks for your glowing review - we're glad you had a great time and we truly appreciate your support! 🥰
   

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3. m

   melvyn

   London

   2 reviews

   4.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great service, good food but small quantities - e.g. grind breakfast came with just one sausage and one rasher of bacon
   

   Grind GreenwichResponded on 13 November 2024

   We're sorry for any inconvenience caused by this - that's not at all the kind of service we set out to provide and we'll make sure to flag this up with our staff to ensure a smoother service moving forward!
   

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4. E

   Emma

   London

   7 reviews

   5.0

   7 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were sat near the door and it was freezing. Also took a while to get served
   

   Grind GreenwichResponded on 13 November 2024

   We're sorry for any inconvenience caused by this - that's not at all the kind of service we set out to provide and we'll make sure to flag this up with our staff to ensure a smoother service moving forward!
   

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5. L

   Lola

   London

   1 review

   5.0

   1 review

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yummy cocktails and food and really attentive and professional staff. Highly recommended ♥️
   

   Grind GreenwichResponded on 13 November 2024

   Thanks for your glowing review - we're glad you had a great time and we truly appreciate your support! ❤️
   

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6. M

   Matthew

   London

   1 review

   2.0

   1 review

   Dined on 3 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Bit of a disappointing experience as we had to wait a very long time for our food due to a mistake with the order. When the food arrived it wasn’t as good as usual, and ended up being overcharged on the bill!
   

   Grind GreenwichResponded on 4 November 2024

   We're very sorry to hear that you had a poor experience at Grind on this occasion - it's not at all the kind of service we set out to provide and we apologise for the inconvenience caused by this. We'll make sure to pass on your feedback to the team for them to look into further and if you'd like to discuss this further, please email us on shop@grind.co.uk and we'll be happy to help!
   

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7. j

   julie

   London

   5 reviews

   5.0

   5 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, amazing staff and just great afternoon 😃
   

   Grind GreenwichResponded on 4 November 2024

   Thanks for your glowing review - we're glad you had a great time and we truly appreciate your support! 🤗
   

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8. D

   Daniel

   Kent

   3 reviews

   2.0

   3 reviews

   Dined on 2 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   First time eating at Grind. The food was average and the drinks were overpriced. We were waiting a very long time for food without notice some of which arrived cold. The seating area covered in stains and dirt and generally not a very nice environment.
   

   Grind GreenwichResponded on 4 November 2024

   We're very sorry to hear that you had a poor experience at Grind on this occasion - it's not at all the kind of service we set out to provide and we apologise for the inconvenience caused by this. We'll make sure to pass on your feedback to the team for them to look into further and if you'd like to discuss this further, please email us on shop@grind.co.uk and we'll be happy to help!
   

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9. G

   Garth

   Glasgow

   1 review

   4.0

   1 review

   Dined on 27 October 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service was great. I would recommend they fix the heaters outside in the garden area. Where we sat the heating didn’t work, and once the weather changes they should be fully operational. They did have blankets though which helped.
   

   Grind GreenwichResponded on 4 November 2024

   Thanks for you review - we're glad you had a great time and we truly appreciate your support, although we do apologise for any inconvenience caused by the malfunctioned heaters, we'll make sure this is looked into! 💕
   

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10. K

    Kelly

    Tampa

    1 review

    1.0

    1 review

    Dined on 20 October 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Pancake was gross for my kids, had allergy concerns. Waitress was non pulsed and we basically had to beg her to serve us.
    

    Grind GreenwichResponded on 4 November 2024

    We're very sorry to hear that you had a poor experience at Grind on this occasion - it's not at all the kind of service we set out to provide and we apologise for the inconvenience caused by this. We'll make sure to pass on your feedback to the team for them to look into further and if you'd like to discuss this further, please email us on shop@grind.co.uk and we'll be happy to help!
    

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