Greenwoods

Review summary

1. E

   Emma

   Derbyshire

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really lovely place, although a little snug. Friendly staff and good service. The food was delish. Would recommend!
   

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2. K

   Katy

   Glasgow

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food delicious and good menu choice. Disappointed with staff attitude when I arrived with my friend and her baby. They did not appear to welcome baby’s and despite moving our table and seeing mum trying to quieten her baby had 3 different waitresses ask for order in the space of 5 minutes. Would recommend not baby friendly
   

   GreenwoodsResponded 1 day ago

   Thank you so for taking the time to review, we appreciate all feedback so that we can grow and improve as a business. I am happy to hear about how much you enjoyed your food and our recently changed menu. I am very sorry to hear that you did not feel welcome with your friends baby. We love having babies at Greenwoods, My self and our Director are both currently pregnant so babies is all we can talk about! As it states in our booking terms and conditions we do require you to let us know if you have a baby joining you so we can make sure to give you a table with the most room that is comfortable for you, your baby and still allows our team to be able to get past. As you could tell we are a small Restaurant that is trying our best with the space we have! Alice McMillan Restaurant Manager
   

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3. S

   Stephanie

   Denver

   1 review

   vip
   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   unbelievably helpful and accommodating! they brought bananas for my one year old niece, which she totally loved. thanks for a great experience!!
   

   GreenwoodsResponded 1 day ago

   Thank you so much for your lovely review, we cant wait to welcome you back :)
   

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4. H

   Hannah

   Edinburgh

   7 reviews

   3.0

   7 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Lovely waitress and great food, as always. We were however very tightly packed in, so I was conscious if my chair not hitting the table behind and same for my partner on the other side. It felt like we were on a conveyor belt so had to eat and go rather than enjoy the food at our own pace. Didn’t feel it was worth the money
   

   GreenwoodsResponded 1 day ago

   Thank you so much for your review, so happy to hear how much you loved our team and our tasty food! We are a small restaurant that is styled on our other restaurants over in the Netherlands. On the day that you visited it was a Rugby day and First weekend of the Christmas Markets making us even more busy than usual, am I very sorry to hear that you didn't enjoy how fast paced and busy we are, I understand that this style isn't for everyone but this is something that as a team we have worked very hard to achieve. Alice McMillan Restaurant Manager
   

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5. J

   Jason

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Probably the best breakfast I had in Edinburgh. The haggis was amazing. Eggs scrambled and cooked perfectly. Service was attentive. Must visit.
   

   GreenwoodsResponded 1 day ago

   Thank you so much for your lovely review, we cant wait to welcome you back:)
   

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6. R

   Rebecca

   Edinburgh

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food (including gluten free & veggie options) and lovely service!
   

   GreenwoodsResponded 1 day ago

   Thank you so much for your lovely review, we cant wait to welcome you back:)
   

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7. S

   Sharit

   Edinburgh

   2 reviews

   1.0

   2 reviews

   Dined on 5 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   This is a small business that is usually quite busy but even then they manage to give the best service and the most delicious food but unfortunately that wasn't the case this time, food was cold already when just delivered to the table and service was extremely poor, is been my favourite place for years but after yesterday events I frankly don't think we will be coming back.
   

   GreenwoodsResponded on 9 November 2024

   Hi Sharit, Thank you so much for taking the time to share your feedback with us, we take all reviews that we receive very seriously. We are extremely sorry for the service you received on this day, as you know from your many other visits this is not our usual standard. I have sent you a wee email to discuss this further. Alice McMillan Restaurant Manager
   

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8. K

   Kirsty

   Edinburgh

   1 review

   5.0

   1 review

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   if I have to complain about anything it was the booking on line seemed rather complicated if your not on open table and to log on to book took me an hour to do. For booking an hour slot , which didn’t seem quite long enough was my only complaint and felt I had to rush my experience there as had to be conscious of the time. Could you not at least give an hour and 30mins for a brunch as it would have been more relaxed , it is not cheap but loved so far all the food and it was excellent cooking and also was so accommodating for an unusual diet that I’m having to be on just now .. THANK YOU .. all the staff were LOVELY and very helpful .
   

   GreenwoodsResponded on 9 November 2024

   Thank you so much for your lovely review, we cant wait to welcome you back :)
   

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9. H

   Heather

   Edinburgh

   1 review

   5.0

   1 review

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 stars all round! From the welcome as you stepped in to the goodbye as we left! The food exceeded my expectations. The service was friendly and welcoming. Good value for money. I will be sure to recommend to my friends. Can’t wait to come back and work my way through the menu!
   

   GreenwoodsResponded on 9 November 2024

   Thank you so much for your lovely review, we cant wait to welcome you back :)
   

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10. VE

    VickyE

    Surrey

    2 reviews

    5.0

    2 reviews

    Dined on 28 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely friendly staff and food was amazing. Loved the home made Ginger beer.
    

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    GreenwoodsResponded on 9 November 2024

    Thank you so much for your lovely review, we cant wait to welcome you back :)
    

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