Gusto 501

Review summary

1. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Kale salad with pine - refreshing and tasty Calamari - crispy and perfectly cooked Grilled Octopus - amazing flavour but came out on the colder side Braised beef pasta - sauce was really good but pasta texture was hard and came to table at room temperature. Expected this dish to be on the hot side but wasn’t so. While all the dishes we ordered tasted amazing, the temperature of the food was a bit disappointing. I like my food hot especially on a cold night. After pointing this out to our server Tiago, he immediately took it back and brought us a fresh plate that was nice and hot. They proceeded to offer us free dessert which was much appreciated. All in all the food is very good but the service from Tiago was even better. Will definitely be going back!
   

   Is this helpful?

   Report
2. P

   Philippe

   Toronto

   78 reviews

   vip
   5.0

   78 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The venue is gorgeous, high ceilings and I mean HIGH ceilings, warm welcome at reception, lovely walk up three flights but offered a perfect view if the restaurant and seated at a bar looking at the north view of the city, excellent service from a terrific waitress, we enjoyed the burrata, the foccacia and a salad for a light shareable meal but next time will enjoy the house made pasta and pizza, lovely setting and delicious food!
   

   Is this helpful?

   Report
3. M

   Maryana

   Toronto

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   One of the managers has approached our table after 2 hours (I booked it a week in advance) and notified us that we have to leave within next 10min or relocate to the bar as they had another reservation. We were never notified about any limits and were literaly in the middle of our meals. Disgusting customer service... the guy agreed that it wasn't really reasonable however reinforced the request. Also, same eve, we specifically came around 5 to catch few happy hour deals that are advertised on Thursdays until 6 on their website. The server has notified us that happy hour has ended at 5 due to holiday season. This new rule has never been disclosed either prior to our reservation... This place just lives in it's own lalaland... 3 of us work in the neighbourhood and will never come back but will spread the word. Stay away from this eragancy and non existent customer service and dont waste your time and money. Food is great - too bad we don't care anymore... plenty of other options near by.
   

   Is this helpful?

   Report
4. L

   Lisa

   Toronto

   9 reviews

   4.0

   9 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Been here a handful of times and came here to celebrate husband's birthday. We loved the carpaccio and burger, the fungi pasta was lacking flavour this time around, very bland which was quite disappointing since that was our favourite dish from you guys. I also requested if you guys did anything special for birthdays in the notes but no acknowledgement of this.This was a one off but still thoroughly enjoyed the food, good service and ambiance.
   

   Gusto 501Responded 3 days ago

   Hi Lisa, thanks for taking the time to share your recent experience with us. We are happy to hear that you enjoyed the beef carpaccio and Gusto Burger, but are sorry to hear that there were elements of your visit that you felt we could improve upon. We value your feedback and will share it with our management team. Thank you, and we hope to see you again.
   

   Is this helpful?

   Report
5. k

   kendra

   Toronto

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The pasta was good but a little heavy, the restaurant was so nice … they seat people pretty close together we were like next to another couple
   

   Gusto 501Responded 5 days ago

   Ciao Kendra, thank you for dining with us. We hope to see you again soon!
   

   Is this helpful?

   Report
6. L

   Laura

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AMAZING🙌🏻💯❤️Best food and service !!!♥️ Our favorite restaurant hands down! 🙌🏻
   

   Gusto 501Responded 5 days ago

   Ciao Laura, thank you so much! We're honoured to be one of your favourite restaurants, and we can't wait to host you again!
   

   Is this helpful?

   Report
7. R

   Rheanna

   Toronto

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Ambience and vibe was amazing! Went here for my birthday and was satisfied with the candle-lit dinner. The top floor had a lot of spacing and was great at night. Would go here again for sure
   

   Gusto 501Responded 5 days ago

   Ciao, Rheanna! We're so glad to hear you had an incredible birthday experience with us. Thanks for trusting us with your special day, and we hope to see you again soon!
   

   Is this helpful?

   Report
8. S

   Sumi

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service, good portions and wonderful staff
   

   Gusto 501Responded 5 days ago

   Ciao Sumi, thank you for your amazing review. We look forward to seeing you again soon!
   

   Is this helpful?

   Report
9. L

   Lisa

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hannah was exceptional! The cocktails were delicious food was amazing! We definitely will be back
   

   • 

   Gusto 501Responded on 22 November 2024

   Ciao Lisa, thank you for the kind words! We’re so happy to hear that you enjoyed your experience with us, and we hope to host you again soon.
   

   Is this helpful?

   Report
10. K

    Kundyz

    Toronto

    6 reviews

    5.0

    6 reviews

    Dined on 20 November 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    We had a great time at Gusto 501. We ordered carpaccio, baked brussel sprouts, and Pepperoni pizza from the Happy Hour menu, and Truffle Pasta and Risotto from the main menu. All meals were delicious.
    

    Gusto 501Responded on 22 November 2024

    Ciao Kundyz, thank you so much for taking the time to share your positive experience with us. We’re thrilled you enjoyed our service and dishes and we look forward to hosting you again!
    

    Is this helpful?

    Report