Hacienda San Angel Gourmet

Review summary

1. T

   Tim

   Calgary

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a beautiful setting and make sure that the mariachi band is playing. Wear warm clothing as the wind is blowing and the food is fantastic.
   

   Hacienda San Angel GourmetResponded 1 day ago

   Thank you so much for dining with us and for taking the time to give us a review. We are so happy you enjoyed your visit. Wishing you a Happy New Year!
   

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2. T

   Tope

   VIP

   Chicago

   13 reviews

   1.0

   13 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Disappointing service by the welcoming host. Pushed us to a corner back table. Didn’t offer any of the services available to other patrons such as a bag holder. Really really rude and certainly won’t come back or recommend this place. The view and food are nice but service really wasn’t. If you can overlook service you might like the view and food.
   

   Hacienda San Angel GourmetResponded 1 day ago

   I am so sorry. Wow I will explore to find out what happened. I have 2 hosts and normally I am told how great they are. I regret you had such a terrible experience from the door to the waiter. I appreciate that you gave us a try and I apologize again for your negative experience. It is very strange to hear and not the norm here at all. With all of that, I still wish you a Happy New Year!
   

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3. A

   Austin

   VIP

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was amazing. Mariachi band was good. The atmosphere is super cool. Food was good but not as good as expected.
   

   Hacienda San Angel GourmetResponded 1 day ago

   Thank you so much for dining with us and for taking the time to leave us a review. I am sorry the food was not better for you but thankfully other aspects were wonderful. Thank you for your feedback. I will let the floor staff know their efforts were appreciated. Wishing you a Happy New Year!
   

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4. m

   mike

   Cleveland

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the absolute BEST restaurants in the WORLD!!!
   

   Hacienda San Angel GourmetResponded 1 day ago

   Thank you Mike! We are delighted you enjoyed your visit here. Thank you for dining with us and for taking the time to give us a review. Wishing you a Happy New Year!
   

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5. D

   Donna

   Toronto

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the time we arrived to the time we left the service , food ,drinks, even the violinist were wonderfu! Our server Raul was very attentive and made sure we enjoyed our beautiful Christmas Eve night. Gracais!
   

   Hacienda San Angel GourmetResponded 4 days ago

   We are so happy that you enjoyed your visit. Thank you for dining with us and for taking the time to leave us a review. I will be sure the kitchen, Raul and his team know their efforts were appreciated. Wishing you a very Merry Christmas!
   

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6. N

   Noelle

   Portland

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love Hacienda San Angel. This was our 3rd visit and the other 2 had mariachis. O night was a violinist and he was very good. But the mariachi magic was missing for me on Christmas Eve. I didn’t realize what a significant impact they have on my overall experience. The food was very good. The service was exquisite. But I terribly missed the magic of the mariachis.
   

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7. R

   Rebekah

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were here for Christmas Eve dinner; beautiful setting! Very impressed and will come back with friends. I had the Caesar salad and angel hair pasta - both were great. Husband had the bone in filet and it was cooked perfectly. Highly recommend for a nicer dinner. Wear flats if you are walking up from centro, a ton of stairs but worth it for the view.
   

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   Hacienda San Angel GourmetResponded 4 days ago

   Wonderful! We are delighted you enjoyed your visit here. Thank you for dining with us and for taking the time to give us a review and rating. Wising you a very Merry Christmas!
   

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8. D

   Danae

   Puerto Vallarta

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Don’t miss your chance to experience this restaurant. It was an experience to remember. Will definitely be back. I went with my husband and son and we had such a lovely time. You can’t beat the food, the service and the view.
   

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9. L

   Laura

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely always. Great food, great service. Especially come for the history and the support of the SPCA.
   

   Hacienda San Angel GourmetResponded 2 days ago

   Merry Christmas and Happy New Year Laura! I´m glad you continue to enjoy your visits here. Thank you so much for your patronage and support for the SPCA. I hope you have had a wonderful Christmas and that the next year is a good one!
   

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10. T

    Tim

    Miami

    13 reviews

    3.0

    13 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5

    Beautiful place. Incredible setting and ambiance. Service was decent but did not live up to the level of the prices or overall experience. The shrimp soup was outstanding. The rest of the meal was perfectly fine but nothing special. Mariachi band was outstanding. The Richard Burton drink was horrible. Had to get up from table after we were seated where no one even came to the table for 10 mins. Not even water or a menu. Had to ask three times for butter for the bread. Bread was cold when it finally arrived.
    

    Hacienda San Angel GourmetResponded 4 days ago

    I am so sorry that your experience was not better. I have already addressed the manager and staff to identify what happened and to do better as is more our norm. I thank you for giving us a try and sharing your feedback. Guest enjoyment and feedback are highly valued. We normally provide a more enjoyable experience and I am sorry that is not what you received. Thank you again and I wish you a very Merry Christmas.
    

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