Harbor House Detroit, MI

Review summary

1. M

   Mark

   Detroit

   3 reviews

   3.0

   3 reviews

   Dined on 16 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We went today for our first time after a show downtown. They were not busy and while I fully expected to order a drink before dinner, the first thing out of the waiter's mouth was "Do you know what you want to order?", No good evening, no Hi, would you like to order any drinks or appetizers... So we quickly ordered and then I asked for coffee and was told the kcup machine was broken. We would not recommend the restaurant. Maybe it was just an off night for them.
   

   Harbor House Detroit, MIResponded 5 days ago

   Mark, So sorry you need not get a proper greeting, introduction and new customer discussion about us and our menu etc. Very frustrating and I immediately reviewed our policy with staff. Thank you for the feedback. Regarding coffee, we have so few orders we switched to K-Cups nearly two years ago, which has worked out great. We are on our third and now have a back up, just in case. Thank you for dining with us. We will do better!
   

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2. T

   Todd

   Unspecified

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Highly recommend! Great food,great drinks, great service!
   

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3. A

   Aaron

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined on 15 February 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   We had a reservation and despite this, they took a number of walkins (10 or more) ahead of us. Manager defended this practice by saying the walkins had been waiting over an hour and we were only 10-15 minutes past our reservation time. Didn’t make sense to me but if that’s there practice. Waitress was very friendly but it took a long time for the food to come out. And she disappeared for long periods of time several times. Despite all this, the food was amazing and prices were decent. This is the only reason I gave the restaurant 3 stars. Atmosphere was average and cleanliness was as well. It was our first time here and I would go back and give them a second try but not in a hurry to recommend them just yet. Many other restaurants in the downtown area we’ve dined at gave us a better experience.
   

   Harbor House Detroit, MIResponded 5 days ago

   Hi Aaron, It was a pleasure talking to you on Valentines day and I am am very pleased we never ran more than fifteen minutes behind on reserved tables. On a day like this we rely on reservation system to assign tables. Our booths primarily go to guests with reservations. To shift things around continuously and not rely on system can get crazy and push us further behind in the rare moments table don't turn as fast as planned. Glad you found the food "Amazing". Hope to see you again on a more typical day! Be well.
   

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4. R

   Rebekka

   San Antonio

   1 review

   2.0

   1 review

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   We were disappointed in this restaurant. The ambiance was not what we expected, the table placements were so close it was hard to walk through, my partners food was cold when it arrived and mine was steaming and spicer than informed of. The server was nice, but we rarely saw her as the service was extremely slow. Best thing about this place was the drinks, so kudos to the bartender but we still won’t be back.
   

   Harbor House Detroit, MIResponded 5 days ago

   Rebekka, Sorry we were a little off with your experience on Valentines Day, which is our busiest day of the year. Overall I think our staff did an amazing job. I would like you to give us another try. Please contact me through our website and it will be my pleasure to send a gift certificate.
   

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5. M

   Mark

   VIP

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Best rib eye steak I have had in a very long time!!!!!
   

   Harbor House Detroit, MIResponded 5 days ago

   Mark, The great steak was not by chance. We buy the top end of choice or prime grade and butcher in house! We cook with very high temperatures to start the sear process and then slow cook. Your steaks get three layers of seasoning. Once before cooking to tenderize and then two at the final stages. All steaks receive a touch of house made zip sauce and the perfect blend of herb based and gentle seasonings. We feel our steaks are way beyond what's available in Detroit and compare to the best in Kansas City and Chicago! At a much more affordable price! Thank you for noticing the effort we put into serving the best steaks!
   

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6. N

   Nick

   Toledo

   2 reviews

   5.0

   2 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Service was welcoming , along with some amazing streaks, shrimp, lobster tails. Quick and mindful staff.
   

   Harbor House Detroit, MIResponded 5 days ago

   Thank you!
   

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7. S

   Steven

   Detroit

   5 reviews

   4.0

   5 reviews

   Dined on 25 January 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Service was great. Food was average. Steak and lamb chops overcooked
   

   Harbor House Detroit, MIResponded 5 days ago

   Ugh Sorry! Disappointing because we have the best lamb chops and steaks when executed properly. Fortunately over cooking is very rare. Please send an email through our website and I can reply in more detail and try to make it up to you. John
   

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8. M

   Maria

   Detroit

   1 review

   4.0

   1 review

   Dined on 18 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service is always awesome! Bianca is usually our waiter and she knows exactly what we want. She is polite and attentive. We go for specific food items such as fried mushrooms, black eyed peas pea soup, fettuccine Alfredo, crab legs, etc. I can go on and on and on! Harbor House is a good eating spot!
   

   Harbor House Detroit, MIResponded 5 days ago

   Thank you!
   

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9. S

   Sandy

   VIP

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was outstanding . Best Salmon and a wide variety of food.
   

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10. S

    Steve

    Detroit

    34 reviews

    5.0

    34 reviews

    Dined on 18 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Good food, good service, lots of pregame fun. Bartenders are great and a variety of selections on the menu.
    

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