Hard Rock Cafe London Piccadilly Circus

Review summary

1. S

   Silke

   Belgium

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a very lovely time at the Hard Rock Café! The food was great and the service was impeccable! Our waiter Franky was amazing!
   

   Is this helpful?

   Report
2. J

   Jorja

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my first time eating at Hard Rock Cafe in Piccadilly Circus. I couldn’t fault Dylan for his mannerism, kindness and friendly service for the night. Dinner was amazing well cooked and a good price there is a range of drinks to choose from as-well . Will definitely be coming back
   

   Is this helpful?

   Report
3. M

   Michael

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food, Great service, lovely music. Boneless chciken wings are jummmmm
   

   Hard Rock Cafe London Piccadilly CircusResponded 1 day ago

   Dear Michael, thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed your visit. We hope to welcome you back soon.
   

   Is this helpful?

   Report
4. C

   Chris

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service, great decor and food was really good. Only Critisism would be the set menu having 2 options for start but both being a salad
   

   Is this helpful?

   Report
5. HA

   HayleyA

   London

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   I have eaten at this restaurant many, many times and always reviewed it as 5*. Unfortunately, today was a disappointment. -The service wasn't great, very rushed and half hearted. -We asked for a starter of wings to be served with our main course and it never came. -My daughter's meal came wrong and she had to wait ages for the correct one to be brought. -No sauces etc were offered until we asked (which took ages as our server was serving so many other tables). By the time we had sauces my husband had finished his meal. -The chips were hard and cold. -Drinks were empty and we had to keep looking and chasing to order more. -Music wasn't even good for a Hard Rock Cafe. I was in Orlando last week and that cafe nailed it! It just didn't feel as organised as usual despite not being full. Maybe staff shortage? I wasn't wowed today and feel rather sad as it's always so good. I wont be rushing back
   

   Is this helpful?

   Report
6. A

   Adam

   Oxford

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Waiter wasn’t listening when taking our order down, looking around the rest of the room. Came back 15 minutes later to ask what our order was. Then 5 year old dinner came out incorrectly and she had to wait 15 mins for her dinner whilst the rest of the family waited. They then added service charge, even when questioning what is was, waiter then ask if I wanted the change.. of course I did. Food was decent, but our made the whole thing experience terrible, couldn’t care attitude. No response likely.
   

   Is this helpful?

   Report
7. D

   David

   London

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Was great years ago. Now crowded, expensive, and the once unique decor is now very ordinary. Food very much over sauced.
   

   Is this helpful?

   Report
8. C

   Catherine

   London

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Looking forward to a nice experience for my Godson however service was far below average, food was OK but kids menu was overpriced for what was provided. I would certainly think twice about returning.
   

   Is this helpful?

   Report
9. P

   Paulina

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent, regresaré con mi familia, la comida muy buena y la atención excelente.
   

   Hard Rock Cafe London Piccadilly CircusResponded 3 days ago

   Dear Paulina, thank you for taking the time to share your feedback with us. We hope to welcome you back soon!
   

   Is this helpful?

   Report
10. S

    Simon

    Amsterdam

    2 reviews

    4.0

    2 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Perfect visit. Drinks are a bit expensive but overall it was great as always.
    

    Hard Rock Cafe London Piccadilly CircusResponded 3 days ago

    Dear Simon, thank you for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed your visit. We hope to welcome you back soon.
    

    Is this helpful?

    Report