Hard Rock Cafe - Sacramento

Hard Rock Cafe - Sacramento reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner VIP

   Los Angeles8 reviews

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was the delicious. I had the NY steak and eggs and it was cooked perfectly medium rare. Props to the chef, and our server, Brandon, who took care of us with his great customer service and interaction. He represents Hard Rock well!
   

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2. C

   Carrie

   Sacramento1 review

   3.0

   Dined on 10 May 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Ate at the Cafe prior to the concert we attended. Of course, it was very convenient to the venue, allowing for a nice dinner and a drink or two. Service was excellent. Wait time for a table would have been one hour, if not for the open table reservation. We were 23 minutes early and still seated immediately in the raised portion of the cafe where it was most quiet--excellent! Waitress was friendly, professional, kept her eyes on her tables. Drinks and food were delivered in an acceptable amount of time. The food was very hot--great. Order was correct--also great. What was not great was the food itself. I had the Messi Chicken sandwich. Chicken was dry and all but flavorless. Hubby had a "steakburger" Patty melt--completely lacking flavor and quality. "Seasoned" fries--eh. Cocktails--similarly barely acceptable. For $75, I am confident that we could have found better quality just about anywhere else locally. Unfortunate, but lesson learned.
   

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3. R

   Richard

   Sacramento3 reviews

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated a few minutes early and our food came quicker than expected. we were cutting it close to the start time for the concert we came to see but we made it just fine. the food was great and our server was attentive and friendly. will definitely=Ely eat here again.!
   

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4. B

   Brad VIP

   New Orleans / Louisiana9 reviews

   5.0

   Dined on 6 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We shared the wings, the onion ring tower and the BBQ burger, everything was great! Our server was also great!! We'll go back again!
   

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5. B

   Barbara VIP

   San Francisco40 reviews

   5.0

   Dined on 25 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The lady that seated me is professional, smooth and friendly. She has a lot of patience because I observed the customer in front of me in line was taking an extremely long time to order food to take out. He couldn’t decide what to order to go. She seated me at a great table next to the wall. I liked that because I was eating by myself. I had a great view of the tv screen to watch the music concerts too! Karla the server is excellent, knowledgeable and kind. Karla brought my delicious Impossible Burger at the perfect time. She would check with me periodically if I needed anything else. It was a very pleasant comfortable experience. Thank you.
   

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6. O

   Owen

   Sacramento1 review

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a wonderful time at Hardrock Cafe. We took my wife's mother and her sister and husband and the server was so kind and thoughtful. The food came very fast and was hot and fresh. Thanks for a wonderful experience for my wife and mother in law and sister in law for Easter Sunday.
   

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7. J

   Jonelle VIP

   Sacramento4 reviews

   5.0

   Dined on 30 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a casual dinner at Hard Rock Cafe with family. I had the chicken southwest salad and everyone else had the Legendary Burger! Everything was excellent . . .burgers cooked exactly like everyone requested! Changes to the salad as requested was perfect! Server Erik was amazing! His section was full and very busy! Greeted our party Had water on table and drinks were delivered immediately Drinks where on the table right away! Very personable and checked in several times to make sure we didn't need anything - always with a smile! You know GREAT servers can make or break a meal and he certainly made our meal! Good food + Great service = Happy customers who will come back!
   

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8. R

   Russell

   Unspecified1 review

   4.0

   Dined on 30 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We came in prior to the Arsenio Hall / Jay Leno show. we had reserved a table for 6:45 before the 8:00 show. We arrived at 6:35 to find a long line of people trying to get in to eat. There was not any signage to check in if you had a prior reservation. We happen to ask someone and they directed us to the the front of the line and to speak up about a reservation. A hostess said she could help, asked about a confirmation number, which we had, and we were seated in a few minutes. Our server came by about 5 minutes after we were seated. We had already looked at the menu online prior to our arrival so we placed our drink and dinner order at the same time. My wife ordered the Margherita flat bread (15.99) and I had the veggie fajitas (21.99). It took about 15 minutes for the food to come out. The presentation was nice, the fajitas were sizzling hot. We both were happy with the food. No inquiry about refiling my almost empty Dr Pepper. When the check came, we were both a little confused, a charge for an order of coleslaw showed up and we didn't order one. When we inquired about it, we were told it was an extra charge for the additional tortillas i asked for. They give you 4 small street taco size tortillas with your plate. They got used up quickly. Overall, we would come back again if we were coming to another show. The items were reasonably priced and the service was good. But, I would make sure I booked a table in advance to avoid the large walk-up line.
   

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9. A

   Araceli

   Sacramento1 review

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Plenty of options. Drinks were delivered in a timely matter. $170 for 4 people plus drinks was very reasonable. Staff was attentive. We were running late for our reservation, sent a text message to let them know we were on our way and we were seated promptly when we arrived.
   

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10. C

    Cindy VIP

    Tahoe18 reviews

    4.0

    Dined on 28 March 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Overall, our experience was good. It is a bit chilly in the restaurant, so if you get cold, bring a jacket. The music in the restaurant is loud, so you will need to speak louder to talk to your dining mates.
    

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