Hawksmoor Wood Wharf

Review summary

1. D

   Dale

   London4 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Messed up the order that our steaks were cooked and was spoken to rudely by a member of staff. spilled a drink on one of the party. Food was good albeit the sides were slightly cold when arrived. Didn’t have a good selection of steaks left so had to change what we wanted to eat (a sharing steak) to an individual pre cut steak
   

   Hawksmoor Wood WharfResponded 1 day ago

   Hi Dale, Thank you for your feedback. We're genuinely sorry to hear about the issues you experienced with your order and service. It’s disappointing to learn that your steaks were not cooked as requested and that a member of staff was rude. This is certainly not the standard we aim for, and we apologise for the drink spill and cold sides as well. We also understand how frustrating it must have been to change your order due to limited steak options. We truly appreciate you bringing this to our attention, and we'd love the opportunity to make it right on your next visit. Best regards, Hawksmoor Wood Wharf
   

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2. A

   Asel

   London1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Firstly my ribeye wasn’t good, i only ate few bites. Most shockingly the bill for 2 ribeyes and 2 starters, we did not drink alcohol at all. 2 bottles of sparkling water was £178!!!! I know that this is expensive place, but i was overly priced food.
   

   Hawksmoor Wood WharfResponded 1 day ago

   Hi Asel, Thank you for sharing your feedback. We’re sorry to hear that your ribeye didn’t meet your expectations and that the price seemed disproportionate to the experience. We take your comments seriously and will review both the quality of the steak and our pricing to ensure we're offering good value for money. We understand how frustrating it can be when expectations aren’t met, and we appreciate you bringing this to our attention. We hope you’ll consider giving us another opportunity to provide the high standard you deserve. Kind regards, Hawksmoor Wood Wharf
   

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3. L

   Lee

   London12 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another lovely meal at Wood Wharf, lunch this time and i went for the Big Matt burger, brilliant, very tasty and accompanied with beef dripping fries. If i lived closer i think i'd be in here every day. Go try it out.
   

   Hawksmoor Wood WharfResponded 2 days ago

   Hey Lee, Thank you so much for taking the time to respond to our feedback request. We are delighted to hear that you really enjoyed our delicious Big Matt burger and beef dripping fries. We look forward to welcoming you back soon for another wonderful experience with us. Warmest Wishes, Hawksmoor Wood Wharf Team
   

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4. B

   Blanca

   London1 review

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   We went there to celebrate my boyfriends birthday, and I had booked the place expecting high quality steak. Well, we needed to return the dish because the steak was of such poor quality - we got a fillet instead which was also bad, but at least not 80 gbp. The waiter was very nice, but he offered to bring us bread as a complimentary treat - spoiler: it never arrived. So it felt like a joke (dont make fake promises please!!). Overall, I was very disappointed with the dinner - they didnt charge the steak, but for the resulting price, I wish we had gone somewhere else!! Dont recommend:)
   

   Hawksmoor Wood WharfResponded 1 day ago

   Hi Blanca, Thank you for your feedback, and we’re truly sorry to hear about your disappointing experience. We pride ourselves on the quality of our steaks, and it’s concerning to hear that yours didn’t meet expectations. We’ll definitely address this with the kitchen team to ensure it doesn’t happen again. We also apologise for the misunderstanding regarding the bread; we strive to be as attentive as possible and clearly missed the mark on this occasion. Your comments are important to us, and we’ll work to improve moving forward. We hope you'll reconsider and give us another chance. Kind regards, Hawksmoor Wood Wharf
   

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5. A

   Anastasiia

   London1 review

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I have attended this place for the first time, and we actually love it now! (it’s rare case, as we are really picky). The food is delicious, all cuisines tasted differently in a good way; staff members were all really friendly, pleasant and attentive; the service was a top tier, food came like in 15-20 minutes and at the same time for everyone, so there was no need to wait for somebody’s order; the atmosphere was so classy and enjoyable. My first review for the restaurant and I definitely know that it was not the last time attending this Restaurant!😍
   

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6. L

   Lisa VIP

   London10 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The team were unbelievably attentive, my mother is slight disabled and she felt so well looked after. It was an unforgettable memory for me to hold on to. Thank you team .. your kindness and generosity was moving
   

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7. f

   fussyeater

   London4 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A super place to have sunday lunch Not only did they have a Sunday roast as an alternative to the wonderful usual goodies of premium seafood amd steak it was a delight. Quality of food was exceptional and one of the most amazing wine lists ive seen for ages. I had the champagne cocktail before the premium Malbec which was stunning with the steak - keep it u p
   

   Hawksmoor Wood WharfResponded 2 days ago

   Hey there, I am so glad that we managed to leave such a good impression with our fabulous Sunday roast and A la carte and our delightful wine list. We do try to serve our absolute best food to our guests, so thank you for your kind words. Warmest regards, Hawksmoor Wood Wharf Team
   

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8. R

   Richard

   London2 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   "Had a fantastic meal here! The food was delicious, full of flavour, and beautifully presented. The service was excellent—friendly, attentive, and made the whole experience even better. I’ll definitely be coming back again. Highly recommend!"
   

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9. S

   Shauna

   London3 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love! Hawksmoor was been my fave Resturant for a long time and the newest edition in Canary Wharf didn’t disappoint! Amazing food, drink and service always.
   

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10. l

    lisaf

    Bristol3 reviews

    5.0

    Dined on 1 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic attentive waiter for our gluten free guest ..superb foods and attentive service.
    

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