Hayatt Greenwich

Review summary

1. L

   Lava

   London

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This place is designed for more older people so if you want to see aunties and uncles then it’s a perfect place to go to because they were full of them. It’s not something for you know younger the service is so poor there was literally one waiter that was good Everyone else was poorly trained in the toilet you have an auntie that would take away all the toilet tissue and then keep it then ask you for tip when you give them £1 tip she goes behind your back and tries to input £10 and then pretends that she doesn’t know what she’s doing so it’s a very sleazy scummy place where they will try to take your vulnerability if you drunk so much I would not recommend it for people that want to have a good time on their birthdays or any celebration
   

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2. OT

   OpenTable Diner

   Kent

   1 review

   1.0

   1 review

   Dined on 21 September 2024

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 3

   Poor people management from security personnel during crowd control. Having one personnel to scan ID created an unnecessary back log and queue build up. People where left in the rain.
   

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3. A

   Ahmed

   London

   2 reviews

   4.0

   2 reviews

   Dined on 20 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Really well decorated and spacious lounge and the food was good.
   

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4. R

   Rachel

   London

   2 reviews

   1.0

   2 reviews

   Dined on 2 August 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   When we arrived we were intensly searched - the place was derelict and earie, I had to search for staff to see where I was meant to be seated. There was no vegan options, the food was greasy and tasteless, everything was overpriced and I would have left to get some decent food if I hadn't been made to pay £40 to hold the table which was unnecessary considering we were the only ones there when we arrived! Cocktails were good and the women working there were lovely and helpful. The aesthetic was good but lacked attention to detail (christmas decorations left in dusty looking palm tree and bits of wall decor hanging off) and has been left unfinished. Definite room for improvement, could be a nice spot when finished and polished.
   

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5. OT

   OpenTable Diner

   London

   1 review

   1.0

   1 review

   Dined on 27 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst experience ever! unbelievably terrible service, arrogant attendants, amateurish Manager! Abort that Mission, DO NOT GO THERE ❗️
   

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6. OT

   OpenTable Diner

   Gloucestershire

   1 review

   1.0

   1 review

   Dined on 26 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I booked a table for 3 and paid £60 and the waiter refused to deduct this amount from my total bill and I wonder what the £60 was for, please can you kindly request for a refund of my |£60?
   

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7. NN

   NdidiN

   London

   2 reviews

   1.0

   2 reviews

   Dined on 14 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Security are extremely aggressive and hostile, staff are rude and stressed, would not recommend.
   

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8. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on 28 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had so much fun, a very nice place to cool off at night. We are visiting soon. Everything was perfect for us.
   

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9. A

   Ade123

   London

   3 reviews

   1.0

   3 reviews

   Dined on 15 June 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The outside of the restaurant is a dump. There was big industrial bins right at the entrances. Going in the front looked liked a building site and then when we got in despite booking the restaurant, I was given the garden lounge. The seats here had cigarette burns and looked tacky. Staff were just seated doing nothing. I was finally allowed into the restaurant which was slightly better. The DJ was the highlight of the day. The food when it came was burnt so all in all, a really horrible outing. Looks nothing like what I saw on instagram.
   

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10. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 18 May 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    Atmosphere was nice and had potential however I was very disappointed with our night. We were sat under a huge speaker which was so loud and could not hear eachother talk. We were told we couldn’t move as no other tables were free despite a table behind us being free from the moment we came til we left (over 4 hours) and that they would not turn down the music even slightly due to a birthday party at the other end of the room. Not ideal considering we were there to have dinner and drinks for a birthday ourselves. Our food order came incorrect three times despite us waiting almost 50 minutes it, with one person not eating till almost an hour and a half after we had placed our initial order. For the price of everything I’d expect the service to be a lot better as I waited almost 25 minutes for a £5 glass of pineapple juice and would regularly have to walk over to waiters to get their attention and order drinks. I will not be returning to Hayatt I found it an extremely disappointing evening.
    

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