Haywire - Uptown Dallas

Review summary

1. D

   Dan

   Dallas

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was perfection, as always. Our wait person was extremely cordial and since we were celebrating three birthdays, dessert was provided. The complimentary garage space was nice since it was pouring down rain. Good food with family and relaxing experience!
   

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2. L

   Larry

   Dallas

   15 reviews

   4.0

   15 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Appetizers were great. Mains were only okay. My gravy tested like it had artificial flavorings. Pork chop was very good. Steak in salads was tough. Service was good.
   

   Haywire - Uptown DallasResponded 1 day ago

   Howdy Larry! Thank you for sharing your feedback with us. We’re thrilled to hear that you enjoyed the appetizers and that the pork chop was very good. We take great pride in being a scratch kitchen, using only high-quality ingredients in everything we prepare. We’re sorry to hear that the mains didn’t meet your expectations, especially the steak salad and the gravy. We’re glad the service was to your satisfaction and hope to have the opportunity to serve you again soon! All the best, Haywire Uptown Team
   

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3. V

   Vincent

   VIP

   New Orleans

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was Christmas eve, so it was empty, that is why is was quiet, but the service and food was excellent. this is the second year in a row we have gone for xmas eve brunch and we love it. Drinks are great, we order the cowboy meal or whatever it is called, it has 3 steaks and 10 shrimp and 4 sides. It was great! We will probably end up there next year!
   

   Haywire - Uptown DallasResponded 1 day ago

   Howdy Vincent!! Thank you for making us part of your holiday tradition! We’re thrilled to hear that you enjoyed the "Cowboy Feast"—it’s truly a spectacular feature on our menu. We can’t wait to welcome you back on your next visit and we're wishing you a fantastic new year ahead! All the best, Haywire Uptown Team
   

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4. R

   Rick

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Not a lot of people there last night. our server was attentive, but very slow. the food was good! I would have liked the service to have been a little better. we ran out of water and drinks way too often.
   

   Haywire - Uptown DallasResponded 3 days ago

   Howdy Rick! Thank you for your honest feedback. We're truly sorry to hear about the service issues you experienced during your visit. Even during slow times our attention to detail should have been better. We're grateful for your insights, as they provide us with valuable guidance for improvement. Although we're glad you enjoyed the food, we understand that the slow service and frequent need for refills detracted from your experience. We'll work hard to address these concerns and ensure a more attentive and efficient service moving forward. Thank you again for sharing your thoughts with us!
   

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5. G

   Gary

   San Antonio

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and loved the menu choices. Everyone was happy with their meals and the portion size was great. It was a 12 min walk to the AAC so not a bad choice for a pre-game dinner
   

   Haywire - Uptown DallasResponded 4 days ago

   Howdy Gary! Thank you so much for your wonderful 5 star review! We're thrilled to hear that you enjoyed the service, menu choices, and portion sizes. It's great to know that everyone had a satisfying experience. We’re also glad the location worked out well for your pre-game dinner. We hope to welcome you back soon for another enjoyable meal. Thanks again for supporting us! All the best, Haywire Uptown Team
   

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6. OT

   OpenTable Diner

   Dallas

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Surprisingly, the service was lacking tonight. I brought a party of 11. I had to go to the bar to get drinks refilled.
   

   Haywire - Uptown DallasResponded 4 days ago

   Thank you for taking the time to leave a review and for your continued support of Haywire. We're truly sorry to hear that your recent experience didn’t meet the high standards we strive to maintain, especially during such a special occasion. It’s concerning to learn that you had to go to the bar and track down the waitstaff for service, as this is not typical of our usual experience. We’d love to learn more about your reservation so we can investigate further and address any gaps in service. We’ll be sending you a direct message to collect more details, including your reservation name or the area where you were seated. Your feedback is important to us as we continuously work to improve and ensure this doesn’t happen again. All the best, Haywire Uptown Team
   

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7. G

   Gertrude

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The staff were professional and very accommodating. The food was delicious. Thank you for a very pleasant experience.
   

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8. T

   Tonya

   Dallas

   15 reviews

   5.0

   15 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and service was great. Our server took great care of us.
   

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9. J

   Janette

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Taylor, was amazing. She had great suggestions - the red fish could be the best thing on the menu but my better half says the steak is! Agree to disagree!
   

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10. J

    James

    VIP

    Dallas

    1 review

    3.0

    1 review

    Dined on 19 December 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 5

    Our waitress was sub par. Didn’t seem to know how to place drink orders on her machine. Appetizer plates left on table until our entre showed up. Went the entire meal without cocktails as she didn’t come back to table until after our meals showed up. Just an overall poor experience. Was there with one of my larger customers and it was a bit disappointing. Food was great as usual. Everyone has a bad night but except everyone to be on their game at a nice place like yours.
    

    Haywire - Uptown DallasResponded on 19 December 2024

    Howdy James, thank you so much for sharing your feedback with us and your continued support. We truly appreciate you highlighting the areas where we fell short in providing exceptional service. Your feedback is invaluable, and we’re grateful for the opportunity to improve based on your experience. We’d love to learn more about your visit, particularly the service you received. If you could direct message us with additional details about your reservation, it would help us pinpoint areas for coaching our team and delivering a better experience. We’re committed to making every guest’s experience memorable and hope to welcome you back soon. Please send us a direct message so we can connect and invite you back. All the best, Haywire Leadership Team
    

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