Hazel Pear

Review summary

1. OT

   OpenTable Diner

   London2 reviews

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely place - very cozy country pub - meal and service was excellent.
   

   Is this helpful?

2. K

   Kelvin

   Manchester4 reviews

   4.0

   Dined on 23 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Went for a Sunday Roast at 6.30pm, on the “Roast and Drink” offer advertised on the website. Staff seemed unaware of the offer, but said they would sort it out on the final bill. We ordered one beer and one soft drink. Two of the roasts on the menu were unavailable ( Beef and Chicken) which was disappointing. The roasts we did have ( pork and turkey ) were excellent. We were however disappointed to be told at the end that they could not discount the soft drink, so we’re being charged full price for this. If this was the case, we should have been informed when we ordered the drinks. A great experience with the food let down by poor customer experience, a shame.
   

   Hazel PearResponded 7 days ago

   Dear Kelvin, Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the pork and turkey roasts. However, we apologise for the confusion regarding the "Roast and Drink" offer and the unavailability of certain menu items. Your comments about the communication and service will be addressed with our team to ensure a better experience in the future. We appreciate your understanding and hope to welcome you back soon. Best regards, The Hazel Pear Team
   

   Is this helpful?

3. J

   Jeannine

   Perthshire1 review

   5.0

   Dined on 19 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I went for the special two course menu. Food was delicious, very good value and we had 20% off bottle of wine as well. The staff were excellent, especially our waitress who I think was called Jessie. Staff were very accommodating and went that extra mile for my friend and I. I would definitely recommend and return again to this excellent pub.
   

   Hazel PearResponded 7 days ago

   Dear Jeannine, Thank you for your wonderful review! We're thrilled to hear you enjoyed our two-course menu and found it to be great value. We think the staff member you're talking about is Jenni, and she is indeed an excellent member of our team. We look forward to welcoming you back to Hazel Pear soon. Best regards, The Hazel Pear Team
   

   Is this helpful?

4. J

   Janet

   Liverpool1 review

   5.0

   Dined on 11 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely pub, took my brother for his birthday treat and although we ( my husband and I) have been before, he was very impressed. Only flaw was the offer on the menu for 2courses for 17.50 wasn’t available, which was disappointing. Albeit, we had no complaints, food was lovely and service was second to none. Thanks to all involved x
   

   Hazel PearResponded 7 days ago

   Dear Janet, Thank you for your lovely review and for choosing The Hazel Pear to celebrate your brother's birthday. We're delighted to hear that he was impressed and that you enjoyed the food and service. We apologise for the unavailability of the 2-course offer and appreciate your understanding. We look forward to welcoming you back soon. Best regards, The Hazel Pear Team
   

   Is this helpful?

5. C

   Craig

   Liverpool1 review

   5.0

   Dined on 29 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service, I reserved a table as it was our first visit and we were treated very well, the food was delicious and piping hot, the value was really good and the pub itself was really nice, good parking, warm inside. Will definitely visit again.
   

   Is this helpful?

6. A

   Andy

   Liverpool1 review

   5.0

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent value for money and brilliant service as always from Carl the chef to Faye and her team .
   

   Is this helpful?

7. H

   Hazel

   Liverpool1 review

   5.0

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Beautiful food and great service. I would highly recommend the Hazel Pear to my friends and family. Look forward to my next visit.
   

   Is this helpful?

8. S

   Stewart

   Liverpool1 review

   5.0

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Xmas Dinner pub was not busy probably because we had booked a late sitting but thought the staff would be a bit flat by then but nothing could be further from the truth they were buzzing full of energy and so nice thankyou guys
   

   Is this helpful?

9. J

   Joanne

   Liverpool1 review

   5.0

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere for Christmas Eve, didn’t feel as though we needed to leave early which is so often the case. Good lighting for my partially sighted mum which helped put her at her ease. Everything about it was lovely.
   

   Is this helpful?

10. D

    Dara

    Gloucestershire2 reviews

    5.0

    Dined on 23 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Welcoming pub with really helpful and pleasant staff who were very welcoming and attentive.
    

    Is this helpful?