Hello Kitty Café - Cancún

Hello Kitty Café - Cancún reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   Frank

   Unspecified1 review

   5.0

   Dined on 17 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   La calidad de los alimentos es buena, tiene un área en la parte de afuera en dónde se puede disfrutar de la fuente, es un ambiente familiar agradable.
   

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2. A

   Alondra

   Cancun1 review

   4.0

   Dined on 16 April 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   La comida es rica, el lugar es lindo pero le falta mantenimiento, se ve algo desgastado
   

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3. C

   Cory VIP

   Indiana33 reviews

   2.0

   Dined on 13 April 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   For only being open 9 months, the establishment is run down, dirty and non-inviting. We had a time for when they open at 10am for breakfast. We had the chilaquiles, omelet and my guest of honor (6 year old daughter) had the pancakes. The chilaquiles green verde salsa was the worst I’ve ever had and was too acidic. The omelet was overcooked with lunch meat added to make it a ham and cheese omelet. The pancakes were good and the only highlight of the breakfast. Drinks were watered down and full of ice chunks. An extremely overpriced visit and don’t recommend it to any seasoned traveler or local.
   

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4. J

   Juan Gerardo

   Greater Boston2 reviews

   3.0

   Dined on 5 April 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Tiene muy buena vistas y la comida en gral. Es buena, el servicio deficiente y nada atentos, reservar no es de gran ayuda, la mesa que asignan es la peor del lugar (a quienes solo llegan los ubican mejor), esta muy sobrevalorado
   

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5. D

   Danielle VIP

   Atlanta7 reviews

   5.0

   Dined on 4 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Sliders were good. Guacamole was good. Mocktails were good, service was great! Ambiance was as 10/10. It was my daughter birthday, they sung to her and gave a free dessert .
   

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6. M

   Mundocun VIP

   Cancun9 reviews

   1.0

   Dined on 17 March 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Es una lastima , el restaurante está mal organizado , sucio , se ve que les faltaron detallar cosas y no está al nivel que requiere, si ya habían ido al de CDMX y pensaban que iba a estar bonito se van a arrepentir
   

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7. J

   Javier VIP

   Cancun125 reviews

   1.0

   Dined on 15 March 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   La experiencia en general parece un robo. Te cobran MXN 400 por adelantado por persona, pero si vas sin reserva no cobran! NO RESERVEN ES SCAM! Al llegar es un lugar normal con sillas incómodas y 0 de temática que merezca la pena. Al pedir la cuenta lo que sobra no te dejan usarlo para propina, tienes que a fuerza comprar y gastar más para luego poner la propina aparte, los chicos y el servicio bien, pero es un tourist trap
   

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8. A

   Ashleí

   Atlanta17 reviews

   2.0

   Dined on 11 March 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   As a HK fan I think the experience was underwhelming. It’s important to note that you need to remind the wait staff of your reservation credit which is to be applied to your bill. Mocktails are more on the dessert side as it is a frozen drink. Directions to the restaurant are not clear and it takes some time on foot to reach. Overall having had the experience it’s not a place I would return. If you’re in the area sure stop but not an extra effort to go unfortunately
   

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9. H

   Halley

   New York City1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, great food and outstanding service
   

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10. OT

    OpenTable Diner

    Philadelphia1 review

    5.0

    Dined on 7 March 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5

    Great experience food was super cute but okay nuggets were very fresh
    

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