Hen Vietnamese Kitchen and Bar

Review summary

1. M

   Marshall

   New York City

   69 reviews

   vip
   5.0

   69 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyable dining experience overall but especially how fresh and innovative the food is.
   

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2. LW

   LeonardW

   New York City

   43 reviews

   vip
   5.0

   43 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great decor and extensive variety of dishes to satisfy a wide range of tastes.
   

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3. V

   Vin

   Atlantic City

   45 reviews

   vip
   4.0

   45 reviews

   Dined on 13 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice restaurant on Route 66 near GSP. Tables and booths spacious arranged. Great appetizers and good Pho. Would return. Definitely best Vietnamese in the area.
   

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4. N

   Nicole

   New York City

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant with great food and service! The Pho was amazing!
   

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5. D

   Daniel

   New York City

   1 review

   4.0

   1 review

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food is great. Waiters can be a bit more attentive though.
   

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6. K

   Kelley

   Jacksonville

   16 reviews

   vip
   1.0

   16 reviews

   Dined on 8 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   My husband and I were looking forward to our Friday night dinner date. The unusual smell upon entering should have been a red flag. The smell is like an overwhelming chemical disinfectant aroma...aimed at masking the smell of a bathroom. There were several minutes of unnecessary confusion amongst the staff at the host stand. Guest were piling up, not getting seated. No one really seemed to know what was going on. When we were finally seated, we were told that we could scan the QR code for the menu, but we were also offered a physical menu. The menu was dirty and sticky. The server informed us that many of the items weren't available from the physical menu and the prices were no longer accurate. Why even give these out? We ordered two beers. Our server came back not once, not twice, but three times to clarify what type of wine we had ordered, when we had ordered 2 beers. After the second check in, we were so confused as to what was happening. We had little faith that the drink order would be correct. Next we placed our dinner orders. Not only did the server not have any knowledge about the menu, he could not answer very basic questions. The drinks delivered to our table were not what we ordered. The beers were luke-warm and tasted flat or stale...or both. At this point, there were too many red flags to feel comfortable about the quality of the service and more importantly the food. My husband and I informed the staff at the host stand that we were leaving. Their only response was "we understand", so I'm sure we're not the first and we definitely won't be the last. To say this was an absolute disappointment is an understatement. We will never be returning....do not waste your time....do not recommend.
   

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7. C

   Chris

   Philadelphia

   40 reviews

   vip
   5.0

   40 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd time there in two weeks. Food is delicious, nice variety of beers and drinks, friendly service. Really a great meal and great ambiance
   

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8. m

   mark

   New York City

   10 reviews

   vip
   3.0

   10 reviews

   Dined on 2 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Our reservations were for a Saturday night at 6:30 PM for four people. The Restaurant was extremely crowded and we had to wait approximately 20 minutes for our table. We went to the bar and I ordered a tequila on the rocks. The tequila was $16 and they charged four dollars for a few ice cubes, which I thought was excessive. The noise level was mind numbing. The kitchen was extremely backed up and they brought food out whenever it was ready. I had my appetizer and meal before anybody else was served. The server was very apologetic, but things were out of her control. The food was very good, just served in a haphazard order. They are only open six weeks and hopefully they’ll get their act together.
   

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9. W

   William

   New York City

   84 reviews

   vip
   5.0

   84 reviews

   Dined on 31 October 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The vibe is great. The food and drinks never disappoint. Great value as well.
   

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10. M

    Mike

    New York City

    27 reviews

    5.0

    27 reviews

    Dined on 31 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My wife and I had a terrific experience here. The food was great, our server Sue was outstanding, and the ambiance inside the restaurant is very cool. We will definitely be back!
    

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