High Praise

Review summary

1. E

   Evelyn

   San Antonio1 review

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Place is really nice, has potential but bar tenders are suuuper slow and it took over 45 min for the waiters to get our tab correct… we even got a hold of the manager and he did not care much.
   

   High PraiseResponded 2 days ago

   Thank you for the feedback, Evelyn. We're sorry to hear about your experience at High Praise. We understand that waiting for the right times can be frustrating and we apologize for the delay in correcting the tab. We also acknowledge your comments about the service speed. We're committed to providing efficient service and we'll certainly look into this matter. Your feedback is important to us, and we appreciate you taking the time to share it. We hope for you come back and join us to have the opportunity to serve you better in the future.
   

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2. K

   Khalil

   San Antonio1 review

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great staff pricey food but the ambiance was on point
   

   High PraiseResponded 2 days ago

   Thanks for visiting us, Khalil! We're thrilled to hear that you enjoyed the ambiance at High Praise. We understand that our prices might be a bit high, but we strive to provide top-notch food and service. We appreciate your feedback on the food and will strive to improve it. We hope to serve you again soon.
   

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3. A

   Antonio

   San Antonio2 reviews

   5.0

   Dined on 9 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great hotel bar. Great rodeo concept. Had a great time.
   

   High PraiseResponded 2 days ago

   Hello Antonio, Thank you for your wonderful review! We're thrilled to hear that you had a great time at High Praise and enjoyed our hotel bar and rodeo concept. Your kind words truly mean a lot to us. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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4. V

   Violet

   Las Vegas2 reviews

   3.0

   Dined on 2 February 2025

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 5

   The ambiance was fantastic, with evident thought put into every detail. The bull experience was unique and definitely one for the bucket list. However, they seemed significantly understaffed, resulting in long waits for food and drinks, and even then, the order was incorrect.
   

   High PraiseResponded 2 days ago

   Thank you for the feedback, Violet! We're thrilled to hear that you enjoyed the ambiance at High Praise. Our team puts a lot of thought into every detail, so we're glad you appreciated the unique bull experience. We're sorry to hear about the wait times and the mix-up with the order. We are working on getting properly staffed. We appreciate your patience and understanding, and we're committed to improving these aspects. We hope to welcome you back soon for a better experience. Best, The Management Team
   

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5. W

   Whit

   San Antonio2 reviews

   3.0

   Dined on 28 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The holiday drinks were overpriced and tasted like juice, and the tables were wayyyyy too low and it became uncomfortable.. music was wayyyyyyyy too loud.. I couldn't even hear anyone talk.. definitely overrated. We just ended up going to the other bar downstairs in the hotel that had better drinks and we could hear each other.
   

   High PraiseResponded 2 days ago

   Hey Whitney, Thank you for taking the time to share your experience at High Praise. We're sorry to hear about your experience. We understand that our holiday drinks and music volume were not to your liking. We strive to provide a comfortable environment for our guests, and we apologize if we fell short. We appreciate your feedback and will definitely take it into consideration as we continuously strive to improve our services. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
   

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6. A

   Art

   San Antonio7 reviews

   1.0

   Dined on 27 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   A bit out of the way ans no parking. Facing bad area of DownTown. Service ans drinks aren't up to par for this place. Overpriced and staff seems a bit off.
   

   High PraiseResponded 2 days ago

   Hi Art, We're sorry to hear that your experience at High Praise provide a good experience. We take your feedback seriously and we'll ensure to work on the issues you've mentioned about our service and pricing. Your comments are valuable to us and will help us improve. We hope you'll give us another chance to provide you with a better experience in the future. Best Regards, The Management Team
   

   1 person found this helpful

7. G

   Glenn VIP

   San Antonio32 reviews

   2.0

   Dined on 22 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Good seating options, friendly wait staff, however they need more help -service was slow. For early evening (4:30) on a Sunday, it shouldn't take 25 minutes for a drink to arrive, and then one of them was wrong. Accommodations to the bill was taken care of easily and withouthesitation. This place has potential.
   

   High PraiseResponded 2 days ago

   Thank you for visiting us, Glenn. We sincerely apologize for the inconvenience you faced. We understand how frustrating it can be to wait for your drinks and for us to make them. It's clear from your review that we didn't give a great experience and for that, we're sorry. We appreciate your understanding and patience, and we're committed to improving. We hope you'll give us another chance to provide a better dining experience.
   

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8. C

   Chyanna

   San Antonio1 review

   1.0

   Dined on 22 December 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Waited over 30 mins for someone to greet us and take our order. Waited over an hour for drinks and kept being told that there is only one bartender and once drinks came out they were incorrect which meant we had to wait longer. However multiple ppl behind the bar. Tried to go up to the bar and was told the drinks were coming. I understand understaffing but we planned ahead with reservations to get quality service. The manager told us the same thing about only having one bartender. Ultimately she did comp our drinks which helped the situation but at that point it was already an unfortunate experience because the place was so cute. We wanted to order food but didn’t because of the service we already received.
   

   High PraiseResponded 2 days ago

   Hey Chyanna, We're truly sorry to hear about your recent experience at High Praise. We understand how important prompt service is, especially when you've made reservations. We're also disappointed to hear about the issues with your drinks. We strive to provide the best quality service and your feedback is invaluable in helping us improve. We hope you'll give us another chance to provide you with the high-quality service we're known for. Best, The Management Team
   

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9. D

   Daniela

   San Antonio1 review

   5.0

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The place was beautifully decorated and very lively. It had a warm background and the variety of Christmas music was great. I very much enjoyed it. The food was delicious and that's something I can't say about every place in San Antonio. I had the Lobster Roll for dinner and the Seasonal Brownie Tart for dessert. I loved it so much that I can't wait to attend another event there. The only thing I wish about the place was that it had a more variety of food.
   

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   High PraiseResponded 2 days ago

   Thanks for visiting us, Daniela! We're thrilled to hear that you enjoyed the lively atmosphere and our Christmas music. We're glad you loved our Lobster Roll and Seasonal Brownie Tart and can't wait to serve you again. We appreciate your feedback on the variety of food and look forward to serving you again at another event. We can't wait to welcome you back to High Praise. Best, The Management Team
   

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10. J

    Jordan VIP

    San Antonio13 reviews

    2.0

    Dined on 14 December 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 2

    Worst service i have ever experienced. I received 1 round of drinks in over an hour and a half with me being seated immediately with a reservation. Thank god i had good company because this establishment was short staffed and disorganized. Everyone in the room was visibly annoyed. Not the vibe
    

    High PraiseResponded 2 days ago

    Thank you for the feedback. We're really sorry to hear about your experience at High Praise. We understand how frustrating it can be to wait for your drinks and not have a seat. We strive to provide efficient service, and it seems we fell short during your visit. We're taking your comments seriously and will address this with our team. We hope you'll give us another chance to make it right. Best, The Management Team
    

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