Highlands Hotel

Review summary

1. A

   Ana

   Melbourne

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great selection of food and so delicious. Staff were friendly and very helpful. The only negative is the time limit of 2 hours. Sometimes, it is nice to sit and talk to family and friends while enjoying the food and drink. It almost felt like you're rushed in eating quickly before your session ends rather than enjoy and savour the meal, the drinks and quality time with friends and family.
   

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2. M

   Martha

   Melbourne

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Would like to recognize the absolute best manager LING always polite on arrival every time me and friends visit makes process smooth staff very friendly when they come around checking tables. Always recommend this place to family . Only thing need more seafood like oysters and deserts more varieties Will be back soon
   

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3. C

   Carol

   Melbourne

   1 review

   5.0

   1 review

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my mum out for Sunday lunch, and we really enjoyed the food and service. I booked our table online, which was very convenient. However, the experience was slightly overshadowed by where we were seated. Two tables away from us, in the same reserved area, there were two women, one of whom talked extremely loudly and non-stop throughout the meal. While we understand it’s a restaurant and expect some noise, this lack of table etiquette made it hard to fully enjoy our lunch.
   

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4. v

   vanessa

   Melbourne

   2 reviews

   3.0

   2 reviews

   Dined on 11 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was nice. Unfortunately we had problems with the play area in which there were older kids blocking the entry and exit doors to play area in which my grandsons weren't able to play at first.
   

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5. S

   Stephen

   Melbourne

   1 review

   4.0

   1 review

   Dined on 9 January 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food staff were amazing and the lady serving the pork was an absolute star would want to see her in any restaurant. The bar staff were awful and rude it was 5.29 and I asked if the bar was open yet and the lady said no are you not able to read we don't open till 5.30. We loved the food and because of one experience we will not be returning, but don't want to put people off cos the food was 5 * just the service wasn't
   

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6. G

   Godwin

   Melbourne

   1 review

   5.0

   1 review

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was plentiful, well cooked and diverse. The people were polite and respectful. The staff were quick to clean the tables. We had a great lunch, thank you!
   

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7. C

   Camela

   Melbourne

   1 review

   1.0

   1 review

   Dined on 4 January 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The food is very below average Used to be very nice… we didn’t enjoy it at all
   

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8. A

   Abdul

   Melbourne

   1 review

   3.0

   1 review

   Dined on 4 January 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Salmon dish was not palatable due to the smell, ice cream was of cheap brand or tasted not so nice, one of the desert was warm will was meant to cold due being placed near a warn chocolate, one of the staff was banging the dishes when she was clearing than at the plates collecting area. Not nice for us to hear plates and cutlery being slammed when we are having our dinner. Pork was near halal meat.
   

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9. M

   Melissa

   Melbourne

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always head to Highlands Hotel every New Year’s Day . The staff are friendly and professional. The atmosphere and food was fantastic. Thank you for a great start to 2025 .
   

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10. H

    Hashem

    Melbourne

    1 review

    5.0

    1 review

    Dined on 28 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good customer service I felt welcomed by the really nice staff
    

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