Houlihan's - Overland Park

Review summary

1. B

   BILL

   Kansas City

   82 reviews

   vip
   5.0

   82 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food service wonderful, drinks were not happy hour pricing, as advertised.
   

   Is this helpful?

   Report
2. B

   Blanche

   Kansas City

   101 reviews

   vip
   5.0

   101 reviews

   Dined on 13 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our meals were great, as usual, and never a complaint! Ye waitress was helpful and the servers were excellent! Thank you for another great dinner!
   

   Houlihan's - Overland ParkResponded on 15 November 2024

   Thanks for the feedback, Blanche! We're thrilled to hear that you enjoyed your meals at Houlihan's - Overland Park. It's always a pleasure to serve our guests and we're glad to hear that our team's efforts to provide excellent service were appreciated. We look forward to serving you again soon! Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
3. M

   Michele

   Las Vegas

   80 reviews

   vip
   3.0

   80 reviews

   Dined on 2 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Met up with family and we had salads, salmon and burgers. Food was good, but the waitress seemed distracted. We had to ask for a child’s menu and a booster seat; waitress 101.
   

   Houlihan's - Overland ParkResponded 7 days ago

   Thanks for the feedback, Michele! We're glad to hear you enjoyed our salads, salmon, and burgers at Houlihan's - Overland Park. We apologize if you felt our service was not up to par. We take your comments seriously and will address this with our team. We hope to serve you better in the future. Thanks again! Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
4. L

   Liz

   Kansas City

   14 reviews

   4.0

   14 reviews

   Dined on 1 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Houlihans always provides a nice experience. Server was efficient and professional. Had fried cheese appetizer and chicken-avocado egg rolls. Egg rolls were mediocre. Scallops, chicken wrap, and cheese burger were good. Lemoney chicken picata would have perferred being served over angel hair versus the heavier fettuccine noodles.
   

   Houlihan's - Overland ParkResponded on 5 November 2024

   Thanks for the review, Lizkc56! We're thrilled to hear that you had a nice experience at Houlihan's - Overland Park. It's great to know that you enjoyed our fried cheese appetizer, chicken-avocado egg rolls, and chicken wrap. We appreciate your feedback on the scallops, chicken wrap, and cheese burger. We're always looking to improve and your comments will help us do just that. We look forward to serving you again soon. Evan Deegan, Director of Operations
   

   Is this helpful?

   Report
5. M

   Marcia

   Kansas City

   1 review

   5.0

   1 review

   Dined on 27 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time we have eaten here. We returned since the first experience was so good. Our food during this visit was delicious, cooked as ordered, and hot: Seared salmon pesto and the cheeseburger with added bacon and mushrooms. Service was terrific. Mike K, our server, set the standard. He was attentive, personable, patient and helpful. He gets an A++ from us.
   

   Houlihan's - Overland ParkResponded on 1 November 2024

   Thank you for your wonderful review! We're thrilled to hear that you enjoyed your second visit to Houlihan's - Overland Park. It's great to know that our food was hot and delicious, as ordered, and that you appreciated our attentive service. We're also glad that you found our prices to be reasonable and our staff personable. We strive to provide excellent service and it's always rewarding to hear when we've succeeded. We look forward to serving you again soon. Evan Deegan, Director of Operations.
   

   Is this helpful?

   Report
6. R

   Ronald

   Kansas City

   59 reviews

   vip
   5.0

   59 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was efficient and friendly. Excellent food and the prices are very good. Highly recommended.
   

   Is this helpful?

   Report
7. J

   Jocelyn

   Kansas City

   17 reviews

   vip
   4.0

   17 reviews

   Dined on 22 October 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I usually get really good customer service when I come here, however last night was not the case unfortunately. We only ordered a salad and an appetizer and it took almost 40 mins before we got our food. We arrived at 7:55 p.m. it took a minute before someone realized I was up front waiting to be seated the host/hostess was no where in sight. Our waitress never came back to check if we wanted refills on our drinks, she seemed preoccupied with other duties. Since I normally do encounter a way better experience than I did last night I will try this location again, beside that the salad I ordered was really good the wing appetizer wasn't the best they weren't very hot even though we waited quite a while for them and the size was smaller than I'm use to seeing wings be. I've been to this location at least 20 times & this is the first bad experience I've had, I'll chalk it up to a bad night & would still recommend.
   

   Houlihan's - Overland ParkResponded on 24 October 2024

   Hi Jocelyn, Thank you for taking the time to share your experience at Houlihan's - Overland Park. We're glad to hear that you enjoyed the salad and appetizer, but we're sorry to hear about the delay in service and the quality of our wings. We strive to provide the best service to all our guests and it's clear we fell short during your visit. We appreciate your feedback and will certainly use it to improve. We hope to have the opportunity to serve you again and provide the exceptional service you've come to expect from us without a doubt. Thank you again for your valuable review. Evan Deegan, Director of Operations.
   

   Is this helpful?

   Report
8. PS

   PatrickS

   Kansas City

   50 reviews

   vip
   4.0

   50 reviews

   Dined on 30 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Place is furnished extremely well and the food is very good. Our server katie K was excellent!!
   

   Is this helpful?

   Report
9. J

   Joan

   Kansas City

   8 reviews

   5.0

   8 reviews

   Dined on 23 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is still great here. Service was also very nice.
   

   Is this helpful?

   Report
10. C

    Claudia

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on 11 September 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Everything was great except the chicken parmigiana was hard on the edges and sent back for something else.
    

    Houlihan's - Overland ParkResponded on 13 September 2024

    Hey Claudia, We're glad to hear that you enjoyed your experience at Houlihan's - Overland Park. We appreciate your feedback on the chicken parmigiana and will get with the team to ensure this doesn't continue to happen. We're sorry to hear that we didn't meet your expectations in this regard. We strive to provide our guests with the best food and service, and we hope to have the opportunity to serve you again soon. Thank you, Evan Deegan, Director of Operations
    

    Is this helpful?

    Report