Houlihan's - Ramsey

Review summary

1. R

   Robert

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Ordered the strip steak which was cooked perfectly. Overall, Houlihan's is a great value and wonderful experience, especially for families and friends.
   

   Houlihan's - RamseyResponded on 24 February 2025

   Hello Robert, Thank you for sharing your experience with us. We really appreciate it when guests leave us their feedback. I will be sure to share your review with our entire team. We hope to see you again real soon! Keith Miller, Regional Director of Operations
   

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2. J

   Jackline

   New York City

   16 reviews

   5.0

   16 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food, a combination rare nowadays. The waitress was genuinely nice and the food was really delicious. If anything was less than perfect, I would have to say that the dessert was not great
   

   Houlihan's - RamseyResponded 5 days ago

   Thanks for the review, Jackline! We're thrilled to hear that you enjoyed the food and service at Houlihan's. We're always striving to create a memorable dining experience for our guests, and it sounds like we hit the mark for you. We're sorry to hear that the dessert didn't meet your expectations. Your feedback is invaluable to us and we'll certainly take it into consideration. We hope to see you again soon for another delightful meal! Keith Miller, Regional Director of Operations
   

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3. a

   audra

   VIP

   New York City

   21 reviews

   4.0

   21 reviews

   Dined on 8 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Waitress was not very friendly and never really us any time we go there but overall we really like Houlihan’s and the manager is super nice
   

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4. LF

   LFalk

   VIP

   New Jersey

   203 reviews

   5.0

   203 reviews

   Dined on 6 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner at Houlihans! Thanks
   

   Houlihan's - RamseyResponded on 7 January 2025

   Thanks for the review, LFalk! We're thrilled to hear that you had a great dinner at Houlihans. Your kind words truly mean a lot to us. We're committed to providing top-notch food and service and we're glad to know we hit the mark for you. We look forward to serving you again soon!
   

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5. D

   Diane

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 3 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Burgers were the best! All day fix for $24.99!is a great deal… you get a choice of your app, entree and dessert! Jillian was amazing… attentive, sweet, friendly and efficient… loved her!!
   

   Houlihan's - RamseyResponded on 4 January 2025

   Thank you for stopping in! We are so thrilled to hear you had a wonderful time with us. Hope to see you again soon! Keith Miller, Regional Director of Operations
   

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6. D

   Don

   New York City

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorites. The staff, the food, the ambiance etc make for a comfortable dinner night out. Never had a bad experience. Management should be commended. Very well run. Thank you Houlihan staff!
   

   Houlihan's - RamseyResponded on 4 January 2025

   Thank you for sharing your experience with us. We really appreciate it when guests leave us their feedback. I will be sure to share your review with our entire team. We hope to see you again real soon! Keith Miller, Regional Director of Operations
   

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7. k

   kathy

   New Jersey

   1 review

   5.0

   1 review

   Dined on 31 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was lovely and the staff friendly. Family friendly and the food was very good
   

   Houlihan's - RamseyResponded on 4 January 2025

   Thanks for visiting us, Kathy! We're thrilled to hear that you enjoyed your experience. It's great to know that our staff was friendly and you appreciated their service. We're also glad that you enjoyed our family-friendly atmosphere and the food. We strive to provide our guests with a memorable dining experience and your feedback lets us know we're on the right track. We hope to see you again soon! Keith Miller, Regional Director of Operations
   

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8. OT

   OpenTable Diner

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant although appetizer (Buffalo wings) did not meet standards with regards to quality of chicken (smaller sized portion of wings)
   

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   Houlihan's - RamseyResponded on 11 November 2024

   Hi, thank you for taking the time to provide us with a review of your experience. We apologize that the appetizers did not meet you expectations. Please reach out if you would like to review more of the details of your visit with me personally, Keith Miller, Regional Director of Operations
   

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9. NA

   NoreenA

   VIP

   New York City

   1 review

   3.0

   1 review

   Dined on 25 October 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was very good. However, everything was very SLOW. Took a very long time for the food to come out- we were there for a solid 2 hours. Took 1.5 hours from ordering til we received our food. Then they said all their computers froze, so when we tried to pay with a credit card they said we would need to wait til the computers were back up. Fortunately we had cash so we could get out of there!
   

   Houlihan's - RamseyResponded on 28 October 2024

   Hi NoreenA, Thank you for taking the time to share your experience at Houlihan's. We're thrilled to hear that you enjoyed our food and found it to be very good. However, we're sorry to hear about the long wait time you experienced as well as the issues with the computers. We strive to provide our guests with efficient service and we're sorry to have fallen short in this instance. I can assure you that we will be looking in to what happened to ensure nothing like this happens again in the future. We hope to have the opportunity to serve you again soon. Keith Miller, Regional Director of Operations.
   

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10. L

    Liz

    New York City

    1 review

    4.0

    1 review

    Dined on 12 October 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Really good value! I signed up for the email program and saved $10 which was a bonus since the menu prices were surprisingly reasonable. Portions were good size, even the dessert which we shared. Food was tasty and as described on the menu. Our only issue was the volume of the music being played in the dining room, but when we asked to have it lowered our server went right to the manager to pass along our request. All in all a very good lunch.
    

    Houlihan's - RamseyResponded on 14 October 2024

    Thank you for choosing Houlihan's for your lunch. We're thrilled you enjoyed our tasty food and found value in our menu. We appreciate your feedback on the music volume and will take it into consideration. We look forward to serving you again soon! Best, Keith Miller, Regional Director of Operations
    

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