Il Fornaio - Beverly Hills

Review summary

1. A

   Ally

   Los Angeles

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The server didn’t bother coming to ask us about the food. We waited for more than 40 minutes and turned out the server forgot to bring the plates, and the food became cold.
   

   • 
   • 

   Is this helpful?

   Report
2. R

   Ron

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Went today 12/25. True it was Christmas Day. True it was crowded. But my guests and I had a poor experience. Salad came out at about 10mins after ordering, which was ok. Appetizer came out at about 40 mins after ordering. Main dishes came out at about 70 mins after ordering. Our server never stopped to ask how we were doing. When I asked her every 20 mins when we could expect the remaining dishes, she curtly and with an annoyed demeanor said, "It is our busiest day of the year." But I observed her engage in lengthy conversations with guests at other tables. After our finished dishes were collected, we waited another 10 mins and our waitress did not return to bring our check. I had to ask another server who provided our check. I waved my check and credit card in the air but our waitress failed to process the payment so we could leave. So I had to wave the check in the air for several minutes before someone came by. After he returned the change, he simply stated, "I apologize." I wondered for what. For the terrible service? For being short staffed on their "busiest day of the year?" For their ridiculously slow kitchen? I will not return to find out.
   

   Is this helpful?

   Report
3. S

   Susan

   VIP

   Los Angeles

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Christmas cocktails were fun and delicious. I had the sole special with lemon and capers. My friend had the shrimp special. Both were cooked and seasoned perfectly which at times isn't the case on a busy holiday in restaurants.
   

   Is this helpful?

   Report
4. S

   Susan

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My family loves Il Fornaio for the ambience and food choices. We have been to LA, Irvine and San Diego places. Today’s pasta was a bit over cooked (Christmas Day), but my daughter’s salmon was perfectly cooked and so was the pizza, otherwise everything’s great, including the calamari and prosciutto appetizers.
   

   • 

   Is this helpful?

   Report
5. A

   Andressa

   Cancun

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was perfect! We went on Christmas Eve and everything was fabulous!
   

   • 
   • 
   • 

   Is this helpful?

   Report
6. D

   Denise

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were welcomed and made to feel at home. The entire staff is great, and Rudy our waiter knew exactly the right way to do things. He is charming and made excellent suggestions. We will surely be regulars now.
   

   Is this helpful?

   Report
7. A

   Anita

   Orange County

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Our waiter started out friendly but became progressively rude. He seemed upset that we did not order drinks, shared three entrees and one appetizer among four people (two kids and two adults) and did not order dessert. At the end of our meal he threw down our check and walked away and did not say usual things like thanks for dining with us or hope you had a nice meal. I would expect waiters to be courteous to all customers and not just the ones that will give them the biggest tip. Very disappointed at Il Fornaio Beverly Hills.
   

   Is this helpful?

   Report
8. J

   Jim

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been enjoying Il Fornaio for many years. When we were renovating our kitchen, we made almost a daily visit. Same staff who we have seen for years always have a friendly greeting. Our waiter gave an honest opinion about specific menu items (instead of saying everything was great). If you are in Beverly Hills for breakfast, lunch or dinner, we highly recommend Il Fornaio. Our only criticism, they used to provide a variety of in-house baked breads. Evidently when they expanded the back room, they must have removed their bread oven. Now they charge for a basic french bread.
   

   Is this helpful?

   Report
9. M

   Melissa

   VIP

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service and exquisite food. Authentic Italian cuisine.
   

   Is this helpful?

   Report
10. M

    Maria

    London

    3 reviews

    3.0

    3 reviews

    Dined on 11 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Did not enjoy the food. Especially the pizza-the dough seemed like fried.
    

    Is this helpful?

    Report