Il Fornaio - Manhattan Beach

Review summary

1. F

   Foodie

   VIP

   Los Angeles

   68 reviews

   4.0

   68 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Although I have eaten at this restaurant dozens of times, hosted parties, and made it a tradition with my family, this is the first time I have ever given it less than a five star review. The service was totally off. Our server was very inattentive, pace of service was very slow, we had to repeatedly try to flag down our server, who never offered us the signature bread with olive oil & vinegar or a second round of drinks. We were ignored while tables that were seated after us were serviced attentively, and we found it impossible to get our server’s attention….like we were invisible. It was becoming our first really sub-par Il Fornaio experience, but the evening was saved by the asst GM, Celia, who noticed our discomfort, heard our concerns, took over for our server, and was very attentive and kind for the rest of our visit. I can only assume that our server was having a bad day, and I realize that no place can always have perfect service. Il Fornaio still ranks very high on our list of wonderful places to dine, and this one experience won’t our alter our general opinion of this restaurant.
   

   Is this helpful?

   Report
2. J

   Joey

   Los Angeles

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Ambiance was beautiful, it is a nice place to meet someone/people & have a conversation. Food is very good, price kind of pricey!! We had a good time though
   

   Is this helpful?

   Report
3. k

   kate

   VIP

   Los Angeles

   23 reviews

   5.0

   23 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was wonderful. The holiday decor was beautiful and David our waiter made the night special. Thank you!
   

   Is this helpful?

   Report
4. P

   Paul

   VIP

   Los Angeles

   19 reviews

   5.0

   19 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great service and delicious food. Convenient parking and fair prices.
   

   Is this helpful?

   Report
5. S

   Susy

   VIP

   Los Angeles

   11 reviews

   2.0

   11 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   It took for ever to get our drinks from the bar. We literally waited over an hour for just one drink while others had received their wine. We had a party of 8. There’s was no “let me comp” you for this drink. More like “oh the bar is busy”. Poor, poor service. We have options here in MB and we really wanted to give you the business. The food was excellent but the wait and service was not good at all. Do better please.
   

   Is this helpful?

   Report
6. G

   Giovanni

   VIP

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined on 12 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I had the pleasure of attending a business dinner at this wonderful venue, and I must say, it exceeded all expectations. The food was absolutely outstanding. The staff were incredibly friendly and attentive, striking the perfect balance between professionalism and warmth. I would highly recommend this place for any business dinner or special occasion. It’s the perfect combination of excellent food, welcoming ambiance, and outstanding service.
   

   Is this helpful?

   Report
7. R

   Roberta

   Los Angeles

   1 review

   4.0

   1 review

   Dined on 12 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We’ll managed restaurant with lovely ambiance and good food. A bit pricey.
   

   Is this helpful?

   Report
8. T

   Tifani

   Los Angeles

   17 reviews

   5.0

   17 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was amazing and very knowledgeable about the menu!!! Loved loved the food
   

   Is this helpful?

   Report
9. A

   Andrew

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined on 9 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   service was slow that we had to stack our empty plates at the corner of the table to make room for the next course when served. took a very long time to place our entre order after the apps. food was dry.
   

   Is this helpful?

   Report
10. N

    Nancy

    Los Angeles

    34 reviews

    5.0

    34 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We’ve been coming here for years and it never disappoints.
    

    Is this helpful?

    Report