Iron Hill Brewery - West Chester

Review summary

1. J

   Jen

   Philadelphia

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Disappointed they changed the menu. Removed a very large portions of popular items. Services was ok. Waitstaff was confused as to who ordered what and items not prepared as asked . Disappointed as this has always been been a staple in our restaurant rotation
   

   Is this helpful?

   Report
2. J

   John

   Philadelphia

   58 reviews

   vip
   3.0

   58 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our server was excellent and we usually love this place and location. Ordered the OMG BLT and it was literally tiny. It’s as if it is now half the size it used to be. For a $15.99 entree it’s unacceptable. The food was good but the portion was ridiculous. Will go back again sometime but it isn’t a good value Maybe there was something wrong today
   

   Is this helpful?

   Report
3. M

   Melissa

   Philadelphia

   4 reviews

   4.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We visited Iron Hill at 6pm on a Saturday night and were seated in the dining room. We made a reservation which was helpful because we were seated rather quickly. It was very busy that night and the acoustics in the dining room make it a loud environment when it’s packed. It can be hard to hear each other if you have a large group around you. Our server, Andrew, was down to earth and knowledgeable. He did not rush us and answered all of our questions about the beer and food menu. We ordered a few beers, the hummus appetizer, Margherita Pizza, OMG blt and the chocolate hill dessert. We never received our hummus but Andrew took this off the bill once our main food arrived. The kitchen looked overloaded and so did the staff. Our meals were amazing! I like the twist on the BLT adding the pepperoni with the mozz and pesto-mayo with balsamic glaze. Yum! The dessert - eh, not so much. The brownies seemed old and dry and we could not even cut into them with our spoons. We will skip next time. Overall it was a decent experience with yummy food and a wonderful server. If you’re looking for a quiet location to eat or have someone hard of hearing, this is not the place. Def recommend making reservations on the weekends!
   

   Is this helpful?

   Report
4. A

   Arthur

   Greater Boston

   1 review

   2.0

   1 review

   Dined on 8 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Overall it was alright but I will probably not go back again. The hostess was super overwhelmed and doing many jobs at once which led to slow service. I had a reservation for 7:30 but was not seated until about 8:00 and multiple people who came in later than me were sat before me. I ordered a medium burger but it was very rare and the onions on it were soggy and cold. The draft root beer was also very flat and tasteless which was kind of a bummer for a $4 drink. It’s probably a much better experience during less busy hours.
   

   Is this helpful?

   Report
5. S

   Susan

   Philadelphia

   10 reviews

   vip
   5.0

   10 reviews

   Dined on 27 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Brian, our server, was absolutely the best and was so kind to my parents and my in-laws. Also, the host accommodated my handicapped in-law very quickly and rearranged tables to make him feel welcome.
   

   Is this helpful?

   Report
6. B

   Beth Ann

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 27 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a nice lunch during the Eagles game. Our server was incredible! He was attentive and friendly.
   

   Is this helpful?

   Report
7. M

   Michele

   Oklahoma City

   2 reviews

   3.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We were seated 25 minutes after our reservation. It was a very busy night. The servers were all slammed and I think the kitchen was behind. They tried their best.
   

   Is this helpful?

   Report
8. C

   Christie

   Las Vegas

   3 reviews

   1.0

   3 reviews

   Dined on 26 October 2024

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   It was a a bad experience because they over-seated customers and didn’t have the staff to accommodate. We were seated immediately with our reservation but didn’t receive drinks for 20 minutes. Our appetizer arrived 40 minutes later but we needed to ask for plates and utensils. The manager who we asked stopped at another table and then completely forgot our request. So 10 minutes later as our wings were no longer hot we got utensils from our waiter who then informed us the kitchen wasn’t accepting food orders. We never got a meal. Unacceptable for an established restaurant!
   

   Is this helpful?

   Report
9. J

   John

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on 23 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always come on Halloween parade with grandkids. Our server Bridgette did an excellent job on a very busy night
   

   Is this helpful?

   Report
10. J

    John

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 20 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was excellent Server was very considerate and attentive, A+
    

    Is this helpful?

    Report