Isabelle’s Osteria

Review summary

1. C

   CEM

   New York City

   1 review

   1.0

   1 review

   Dined on 10 November 2024

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 3

   The hosts were rude. We arrived on time for our reservation but had to wait 35 minutes to be seated. When we were finally shown to our table, the host was unfriendly and gave us an odd setup—a round and a straight table combined. I had booked this for my wife’s birthday and even mentioned it, but they didn’t do anything special. Overall, a terrible experience. I wouldn’t recommend going here.
   

   Isabelle’s OsteriaResponded on 12 November 2024

   We're genuinely sorry to hear that your experience with us did not meet your expectations, especially on such a special occasion. Our aim is to provide warm hospitality and ensure each celebration feels special. Please allow us the opportunity to address your concerns personally. Contact us by phone so we can work to make things right. Thank you. -Isabelle's team
   

   Is this helpful?

   Report
2. M

   Marston

   New York City

   46 reviews

   vip
   5.0

   46 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   I was really surprised at how good this place was, being as no one I know had ever really heard of it. It is a Gem to be sure. We were able to get a table for 5 at 7pm on a Friday a week or so in advance, which made me wonder why...but everything was delicious! To start we shared burrata, octopus, cauliflower and tune tartar - all were fantastic especially the cauliflower. Mains were the tagliatelle with bolognese (best Ive had maybe?), cacio pepe (great), branzino (weakest link but still fine) and the pork chop milanese (brilliant). The budino for dessert was terrific. Service was tough to do well in the noise, but the pace was great, the service squad moving like a machine, and the guests all seemed to be having a great time. Prices were not silly. No question we will go back - and you should try it if you havent.
   

   Isabelle’s OsteriaResponded on 11 November 2024

   Marston, thank you for sharing your fantastic review of Isabelle's Osteria! We're thrilled you and your group enjoyed our culinary offerings, from the burrata to the pork chop milanese. Our team takes pride in providing a seamless dining experience. It's wonderful to know we left such a positive impression, and we eagerly await your return for another delightful evening. -Isabelle's team
   

   Is this helpful?

   Report
3. ST

   SamiraT

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always such a pleasure dining here. Staff is kind and helpful. Food is amazing !!!
   

   • 
   • 

   Isabelle’s OsteriaResponded on 11 November 2024

   Samira, it's fantastic to hear that you consistently find dining with us to be a pleasure! Your compliments about our kind team and amazing food bring us immense joy. We look forward to welcoming you back for another wonderful experience soon. -Isabelle's team
   

   Is this helpful?

   Report
4. S

   Speedoo

   New York City

   56 reviews

   vip
   5.0

   56 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Terrific food, attractive place, lively, very good service - lot's of fun
   

   Isabelle’s OsteriaResponded on 4 November 2024

   We're thrilled to hear that you found our food terrific and our atmosphere lively! Knowing that our service added to your fun experience means a lot to us. We're looking forward to welcoming you back for more delightful moments. Thank you for sharing your thoughts! -Isabelle's team
   

   Is this helpful?

   Report
5. g

   gerald

   West Palm Beach

   16 reviews

   vip
   5.0

   16 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall, the dining experience was excellent. The food was great! However, my guest ordered a Cosmo, which was not like a Cosmo, so they tried again, and that was also not good. The waitress offered a different drink on the house, and the Negroni was fine.
   

   Isabelle’s OsteriaResponded on 4 November 2024

   Gerald, thank you for your 5-star review! We're pleased to know your dining experience was excellent and enjoyed our cuisine. Our team is grateful that we had the chance to make it right by offering the Negroni, and we appreciate your understanding. We look forward to welcoming you back for another delightful experience. -Isabelle's team
   

   Is this helpful?

   Report
6. T

   Taylor

   New York City

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious as always but brunch had a surprising $19 unlimited spritz! So fun and enjoyable
   

   • 

   Isabelle’s OsteriaResponded on 11 November 2024

   We love hearing that you enjoyed our brunch and the surprise of our $19 unlimited spritz, Taylor! It’s wonderful to know you had a fun and enjoyable experience. We can’t wait to have you back for more delicious moments at Isabelle's Osteria. Thank you for your support! -Isabelle's team
   

   Is this helpful?

   Report
7. V

   Vane

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   we had an AMAZING dinner, truly one of the best but we had to wait 1 hour and 15 minutes to be seated even though we had a reservation but they were “overbooked”. kept saying every 15 minutes it shouldn’t take long but other than that it was great
   

   Isabelle’s OsteriaResponded 5 days ago

   Vane, it's fantastic to hear you had an amazing dinner with us and considered it one of the best! We regret the wait you experienced despite your reservation. Ensuring guests are seated in a timely manner is our goal. Please call us so we can discuss your experience further. Thank you for your understanding and kind words. -Isabelle's team
   

   Is this helpful?

   Report
8. F

   Frances

   New York City

   8 reviews

   4.0

   8 reviews

   Dined on 1 November 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Lovely ambience, service very slow, had to call over waiter to get service and also ask him about specials, he never came back to check on us or see if we wanted anything else, asked the bus boy for more water & another cocktail & then a different waiter came & got it for us & then had to ask hostess to get our check so we wound up not having coffee or dessert which he never bothered to ask us if we wanted anyway. The food was good we had the branzino & the salmon & a delicious endive salad. Lots of restaurants in the area so not sure if I would bother going back unless they improved the service.
   

   Isabelle’s OsteriaResponded on 4 November 2024

   Frances, we're glad to hear you enjoyed our branzino, salmon, and endive salad, but we're truly sorry the service wasn't up to par. Guest satisfaction is our priority, and attentive service is key. We would love the opportunity to make things right. Please call us so we can address your concerns further. Thank you. -Isabelle's team
   

   Is this helpful?

   Report
9. B

   Brian

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great and lively spot! Look forward to visiting again.
   

   Isabelle’s OsteriaResponded on 29 October 2024

   Thank you, Brian! We're thrilled you enjoyed the vibrant atmosphere at Isabelle's Osteria. We can't wait to welcome you back for another delightful experience. -Isabelle's team
   

   Is this helpful?

   Report
10. S

    Suzanne

    New York City

    16 reviews

    vip
    5.0

    16 reviews

    Dined on 22 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Highly recommend, the Branzino was delicious, cooked perfectly!
    

    Isabelle’s OsteriaResponded on 23 October 2024

    Suzanne, your recommendation means so much to us! We're overjoyed to hear you loved the Branzino and found it perfectly cooked. We look forward to welcoming you back to savor more of our culinary offerings. Thank you! -Isabelle's team
    

    Is this helpful?

    Report