ITA Kitchen

ITA Kitchen reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner VIP

   New York City1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Sat in the outside garden room. Unfortunately our table was near the door which made it cold since it was constantly being opened and closed. In addition, the metal chairs were very uncomfortable. Food was good but definitely heavy. Service was slow but our waiter was nice. Portions were huge and good value for the price.
   

   ITA KitchenResponded 1 day ago

   Thank you for the 4-star review. We are sorry to hear about the chill from the door. We take all feedback into consideration and we hope we have the pleasure of welcoming you back again in the future.
   

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2. L

   Laurie

   New York City2 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   I booked the restaurant, but was seated in the Garden Room. Very disappointed: 1. no one was seated in the restaurant at the time; and we had an early dinner time at 6pm. 2. My request was ignored, no explanation. This is a tent behind the restaurant that you walk out to through the back. Glad that the weather was good. The seats out there are all metal, very uncomfortable due to the metal that angles in on the side of the seat. Curvy guests would need to sit on the edge? It was noisy and the tent roof was blowing around a bit. I don't recommend this venue due to this seating.
   

   ITA KitchenResponded 1 day ago

   Thank you for the review, Laurie. We so sorry about this experience and we will relay to a manager and let them know. We hope you can give us a second chance and we can welcome you back soon.
   

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3. T

   Tracy

   New York City415 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service, Food and Drinks were all great. Will definitely return soon. Perfect evening with friends.
   

   ITA KitchenResponded 1 day ago

   Thank you for the kind review, Tracy. We are glad you enjoyed and look forward to seeing you soon.
   

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4. I

   Idalia

   New York City4 reviews

   1.0

   Dined on 15 March 2025

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 3

   I decided to try it out because I’ve heard so much about it, very disappointed. The food was bland.
   

   ITA KitchenResponded on 18 March 2025

   Thank you for the review, Idalia. We are sorry to hear you did not enjoy. We will pass along this to management and let them know. We hope one day we can welcome you back in for a second chance.
   

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5. A

   Arlene VIP

   New York City2 reviews

   5.0

   Dined on 15 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exceptional. Our server was excellent. My only complaint was the type of music and had to ask for it to be lowered.
   

   ITA KitchenResponded on 18 March 2025

   Thank you for the 5-star review, Arlene. We appreciate your feedback and kind words about your experience. We hope to see you again soon.
   

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6. L

   Linda

   New York State2 reviews

   4.0

   Dined on 13 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food and service. They do a nice birthday acknowledgment!
   

   ITA KitchenResponded on 18 March 2025

   Thank you for the 4-star review, Linda. We are glad you enjoyed and we hope to welcome you in again in the future!
   

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7. OT

   OpenTable Diner

   New York City1 review

   4.0

   Dined on 13 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Overall good
   

   ITA KitchenResponded on 18 March 2025

   Thank you for the 4-star review. We hope to see you again soon.
   

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8. LM

   LMer VIP

   New York City38 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We are frequent patrons of ITA kitchen. Always enjoy the food.
   

   ITA KitchenResponded on 18 March 2025

   Thank you for the 5-star review. We appreciate your loyalty to us and we look forward to seeing you again soon.
   

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9. OT

   OpenTable Diner

   Las Vegas1 review

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   The Garden Room was extremely loud, like nightclub loud. Very hard to have conversation. And the staff keeps opening the sliding patio door and often leaves it open which causes a bad draft, I had to keep my coat on to eat. The food and service was great though
   

   ITA KitchenResponded on 11 March 2025

   Thank you for the 4-star review. We are sorry about the noise level we will definitely take your feedback into account ands we hope to welcome you in again in the future!
   

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10. OT

    OpenTable Diner

    New York City13 reviews

    4.0

    Dined on 9 March 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    It was ok. Very loud. Service was lacking. Food was good.
    

    ITA KitchenResponded on 11 March 2025

    Thank you for the 4-star review. We are sorry about the noise and service and we still hope to welcome you in again in the future!
    

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