ITA Kitchen - Garden City

Review summary

1. M

   Marissa

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   We got there early. They seated us early happily. Took almost an hour to see a waiter. Another half an hr to get drinks. Even a soft drink took forever to get. We sent back one appetizer since it was spoiled or just off tasting. All of our entrees were really good. The service sucked. It seemed like they only had two waiters for the entire restaurant and many times we were looking for her to place an order or trying to get her attention for basic utensils. The atmosphere was gorgeous and the dessert was amazing All in all I don’t think we’ll be back. We’ve had better Italian food and better services at other places
   

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2. C

   Claire

   New York State

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   First time visiting this restaurant. Didn’t realize it was a very family oriented restaurant. The restaurant was nice. The hostess weren’t as friendly but they weren’t rude, they could have been a tad more welcoming. Even though the reservation was booked under open table. Seems like the note and the option we selected wasn’t taken into consideration. It was okay because we got to explore the regular menu. The server was nice. I just didn’t hear her name - she said it once in the beginning. Surprisingly for a Monday, this restaurant was super busy ! Reservations are highly encouraged. The food was so good, hot, fresh, and full of flavor. Calamari has 3 different dipping sauce options which is a first, the ceasar salad was delicious, the main course, we had spicy rigatoni, just wow, finally I find a local place that knows how to make this! I don’t have to go into the city!! We had dessert, my husband had a pistachio cheesecake and I had a warm brownie and ice cream. Overall it was cool. The tables are a tad close to each other so if you paid attention you could hear what each table was talking about.
   

   ITA Kitchen - Garden CityResponded 1 day ago

   Thank you for the review. We appreciate hearing about your experience and we look forward to welcoming you back again in the future!
   

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3. L

   Lisa

   New York City

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was a bit salty and the fish has a bit of weird taste
   

   ITA Kitchen - Garden CityResponded 1 day ago

   Thank you for the review. We are sorry to hear about this and we will discuss with our kitchen. We hope we can still welcome you back again soon.
   

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4. P

   Patrice

   VIP

   Poconos

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Not very flexible with the menu. I asked if I could have an omelette I was told no. I wound up getting the scrambled egg with a croissant and a hash brown. The hash brown was excellent. The croissant was hard and the bacon was so overcooked that when I picked it up, it fell apart and crumbs in my plate. It was six ladies we ordered a round of drinks that every single one of the drinks were watered down even the bloody Mary.
   

   ITA Kitchen - Garden CityResponded 1 day ago

   Thank you for the review. We are sorry to hear about this experience. We take all feedback into consideration and we will discuss with our staff. We hope this does not stop you from returning and we see you again soon!
   

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5. J

   Jenna

   VIP

   New York City

   11 reviews

   5.0

   11 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   DELICIOUS FOOD AND EXCELLENT SERVICE. Beautiful ambiance
   

   ITA Kitchen - Garden CityResponded 1 day ago

   Thank you for the 5 stars! We are glad you enjoyed and we hope to see you again soon.
   

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6. S

   Samuel

   New York City

   1 review

   5.0

   1 review

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was wonderful, third time going there and i always it. Great food and service.
   

   ITA Kitchen - Garden CityResponded on 23 December 2024

   Thank you for the 5 stars! We are glad you enjoyed and hope to see you again soon.
   

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7. D

   Dorinne

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun and festive experience. Great birthday place !!
   

   ITA Kitchen - Garden CityResponded 1 day ago

   Thank you for the 5 stars! We are glad you and enjoyed and we hope to see you again soon.
   

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8. R

   Rona

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our dinner at ITA kitchen. Everything was perfect. Love the holiday decorations
   

   ITA Kitchen - Garden CityResponded on 23 December 2024

   Thank you for the 5 stars! We hope to see you again soon.
   

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9. T

   Tiffany

   New York City

   29 reviews

   5.0

   29 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing restaurant to celebrate my 15 year old twins! Excellent service!
   

   ITA Kitchen - Garden CityResponded 1 day ago

   Thank you for the 5 stars! We are glad you had a great celebration and we hope to see you again soon.
   

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10. M

    Marina

    New York City

    1 review

    2.0

    1 review

    Dined on 18 December 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    Was very disappointed with the service yesterday as well as the lack of food that was offered on social media and on the menu… will not be returning to that location.
    

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